5/5
GoogleExcellent very professional service I had recently sold my flat through JP sue and her team, All staff were polite,helpful Highly recommend this branch
Trusted Agent profile · London
Verified
John Payne London reviews
★★★★★
325 reviews across 1 platform
11-15 Woolwich Road, London, SE10 0RA
John Payne's office in London, at 11-15 Woolwich Road, is rated 4.8 out of 5 across 325 reviews on 1 platform, including 325 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for John Payne, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleA really great team who worked hard to sell my house and to get me through the contract exchange process!!
5/5
GoogleWe bought a house through this company and we would recommend them - they were friendly, professional and efficient throughout the process.
5/5
GoogleExcellent service (we bought through them). Would recommend them highly to anyone wanting to buy or sell a house in Greenwich.
5/5
GoogleGreat experience, the service provided went beyond expectation in resolving all the issues that can potentially arise when selling a property.
5/5
GoogleHello, I’m just dropping you a note to say what a fantastic experience I have had …
5/5
GoogleThe company were very efficient, polite, organised and chased up any outstanding queries. We highly recommend them.
5/5
GoogleWe had a great experience with the team in East Greenwich, extremely friendly and helpful at all times
5/5
GoogleQuality service and knowledgable agents who make for a seamless client experience. Highly recommend John Payne!
5/5
Googlevery good with our sale. excellent communications especially good is sue the manager
5/5
GoogleGreat estate agents who were very friendly and helpful when I moved. Definitely recommend
5/5
GoogleA fantastic service from start to finish. The whole team were very helpful and friendly.
5/5
GoogleVery nice working with Sue & Nick on the purchase of our home.
5/5
GoogleProfessional, friendly and genuinely helpful. All in all, a very good service.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello Lisa Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleGood communication and organisation. Helpful and friendly staff.
5/5
GoogleVery pro-active and efficient re-lettings service
4/5
GoogleVERY GOOD PERSONAL SERVICE.CAN RECOMMEND HIGHLY.
1/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Dear Sam. I am sorry to hear about the service you have received and would like to investigate the issues further. I appreciate that a colleague has called you today but that you were not prepared to elaborate. I would be very grateful if … More
1/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Margarida. I am sorry and surprised to read this review. I can assure you that there is no discrimination here but your references have not passed . We are trying our best with the landlords cooperation to help you move into the property … More
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks Sam for the 5 star review. Andrew Roberts - Customer Relations Manager
4/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks Aeon for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks beatrice for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Payne London
Has John Payne won any awards?
Yes. In The Trusted Agent 2026 awards: John Payne, London won Trusted Agent.
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Send John Payne a message.
