5/5
Sam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
Trusted Agent profile · London
★★★★★
513 reviews across 2 platforms
45, Turnham Green Terrace, London, W4 1RG
John D Wood and Co Sales's office in London, at 45, is rated 4.2 out of 5 across 513 reviews on two platforms, including 231 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards John D Wood and Co Sales won in 2026.
The Trusted Agent 2026 results for John D Wood and Co Sales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Sam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
Excellent service from JDW Chiswick. Offered sensible, professional advice on pricing, found us buyers at a fair price in a difficult market, and helped steer the process through to a successful conclusion. Happy to recommend.
It's great to see that the John D Wood & Co team were once again able to provide their proven 5* service! Thank you Chris for your kind review. Best wishes, Lucy.
5/5
I found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
John D Wood have just sold my property for the price I wanted. Service was excellent, staff very friendly, helpful and professional and kept me up-to-date at all times.PositiveResponsiveness, Quality, Professionalism
Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
5/5
J D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
The 5 stars is for Katherine Garces, she was exceptional, always really efficient, always available if we had any questions and went above and beyond to try and help. Thanks a lot Katherine!
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
Nic deserves a special mention for his friendly approach, guidance and support. Went out of his way to help. True Gentleman. Much appreciated.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Great experience with Julian. Straightforward to deal with, always responsiveness. Managed expectations on both sides well with a lot of issues caused by covid.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
Awful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
5/5
Very pleased with the help we received from Bethan who was very good at chasing up both sides to help get us over the line on completion. Thank you!
Thank you Caroline for your kind comments and taking the time to leave your review. Kind regards, Mark
5/5
Great service, responsive and very professional. We were taken through the whole process by Nicholas who did a fantastic job for us.
Thank you for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
My experience has been mixed till Harry came on. I was very impressed and please with the speed of renting my place
Thank you for your glowing 5* review . Kind regards, Lucy, Customer Relations.
5/5
The Chiswick office worked relentlessly to get me flat sold and in record time. Thanks especially to George's professional and consistent support!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
I had a really good experience with John D Wood, the team always did their upmost to help and were extremely helpful.
Thank you for your kind 5* review!
5/5
Rachel was really helpful and helped us find a great place. Thank you very much! :-)
5/5
Top work by Nick getting us moved in to our new place. Despite a quick move date, he managed to deliver!
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
1/5
Terrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
We bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023. Wai, in Oxford, was brilliant and kept in touch all the way through the process.
1/5
The worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
Bad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
What a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
Very unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
A very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
Thank you to the team for all their assistance. Would definitely recommend, they were great.
Thank you for your kind 5* review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: John D Wood and Co Sales, London won Gold; John D Wood and Co Sales, Esher won Trusted Agent.