5/5
TrustpilotToby Nalder at the Earl’s Court office…
Toby Nalder at the Earl’s Court office was extremely helpful and professional, making sure I always was informed of any new property and handling any request swiftly.
Trusted Agent profile · London
John D Wood and Co Sales London reviews
★★★★★
283 reviews across 2 platforms
25, Elizabeth Street, London, SW1W 9RP
John D Wood and Co Sales's office in London, at 25, is rated 3.7 out of 5 across 283 reviews on two platforms, including 82 Google reviews rated 4.8.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAttached marketing banner to my property without consent
This company is fly-posting marketing banners on my property's fence without consent. I've reported them to the local council.
Agent replied · 13 June 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
TrustpilotNadia - An Excellent Agent (John D Wood) To Deal With
Nadia, at John D Wood, was an excellent communicator and frank about the flat, the market and clients. She was obviously knowledgeable about the product, prompt in placing the flat in the market and with viewings. I really would like to give Nadia, at John D Wood the opportunity to rent this flat for me when it becomes vacant again - I really valued and will value Nadia's approach.
1/5
TrustpilotRENTERS BEWARE
RENTERS BEWARE John D Wood is a very deceitful company. They are withholding my rental deposit after nearly 4 week’s without a satisfactory explanation. They have ignored all requests and constantly lie to me. RENTERS BEWARE
5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleBravo John D Wood…!!!! You were wonderful and made the whole process of finding somewhere new to rent as painless as possible. Thank you.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleWe had a very positive experience with Katrina Raimes. She was patient and professional. We where offered advice on many different aspects of the process. We highly recommend working with her and her office.
Agent replied · 24 August 2024
Dear Alessandra, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Katrina and everyone else involved at John D Wood & Co. in Belgravia. Many Thanks.
4/5
GoogleI engaged a number of agents to find a tenant for my property in belgravia, some of which were prestigious names in estate agents - JD Wood were regularly in touch giving feedback on tenants viewings, unlike the other agents who were invisible. More to the point, JD Wood found an excellent high quality tenant in quick time - so i would definitely recommend them to others.
5/5
GoogleRecently worked with John D Wood & Co for letting a mews house in Belgravia and had an exceptional experience especially with the agent Oliver Hayden. He was available to meet at odd times that worked with our schedule and could answer all of our questions with knowledgeable insights. We could tell he was looking out for our best interests and was very helpful. Highly recommend!
5/5
GoogleI have dealt with the Belgravia office regularly to let our managed property portfolio. The properties have been let quickly and efficiently and the team are always professional.
Agent replied · 24 August 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleA beautifully inventive window display of Haunted Houses for sale, all carefully detailed with full John D. Wood descriptions. You should have a Prize.
Agent replied · 24 August 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
1/5
GoogleI needed help and when called the office no one answered. Some of the buzzers are not working at 20 Gillingham Street and they should be fixed.
Agent replied · 24 August 2024
I am sorry to hear you had issues at 20 Gillingham Street over the weekend. However, unfortunately John D Wood & Co. do not manage any property within this building so would not have been in the best position to help you. I would advise speaking to the porter within the building, who will be able to advise the correct agent to contact. Kind Regards
5/5
GoogleRichard, has done a great job for us in letting our flat so quickly. I will certainly be using John D Wood again.
Agent replied · 24 August 2024
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
GoogleI recently let my property in Belgravia through John D wood, and was most impressed with their high level of local knowledge , professional customer service, regular feed back & great efficiency in getting all of the paperwork completed promptly to a high standard. Special thanks to Ed & Amye who looked after me.Will definitely recommend to others & use them again .
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood and Co Sales London
How many reviews does John D Wood and Co Sales London have?
John D Wood and Co Sales's London office has 283 reviews across two platforms: 82 on Google, 201 on Trustpilot (across the whole business).
What is John D Wood and Co Sales London's rating?
John D Wood and Co Sales London is rated 3.7 out of 5 across all 283 reviews, and 4.8 out of 5 on Google from 82 reviews.
Where is John D Wood and Co Sales's London office?
John D Wood and Co Sales London, 25, Elizabeth Street, London, SW1W 9RP.
