Trusted Agent profile · London

John D Wood and Co Sales London reviews

3.8

★★★★★ Good

286 reviews across 2 platforms

25, Elizabeth Street, London, SW1W 9RP

John D Wood and Co Sales's office in London, at 25, is rated 3.8 out of 5 across 286 reviews on two platforms, including 82 Google reviews rated 4.8.

Google logo

4.8 / 5

82

Reviews on Google

This office

Trustpilot logo

204

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

John D Wood - Belgravia did an excellent job dealing with our sale. Andrew Moores has been exceptional throughout. He has been in touch regularly with up-dates and is always cheerful (unlike me!!). Andrew has guided us through a bit of a complicated sale, which was no fault of his or ours, however he was always optimistic and professional. I cannot recommend Andrew highly enough, and John D Wood are lucky to have him.

Gill · 16 April 2020

Agent replied · 24 August 2024

Thank you Gill for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by Andrew and the John D Wood & Co branch made this a excellent experience for you. Thank you for the recommendation. Kind regards, Lucy.

1/5

Trustpilot

Bizarre

I contacted Claire Carter after receiving a leaflet through my door, to see if they are interested in selling my house. I had a visit from 'Charlotte' the same day, to do a valuation. Then I never heard from them again. Obviously not interested in selling houses. Timewasters. Bizarre.

Sue · 20 June 2026

1/5

Trustpilot

AVOID THIS DISHONEST AGENCY

Worst real estate agency I've ever dealt with. Almost going to bring them to court.Razvan Boerean was our property manager. We have been trying to get our deposit back for more than a year. Every time we called there was some excuse like "He's out for lunch" or "He's on annual leave soon" followed by "he'll call you back". He didn't call us back and we've had to chase our deposit for months. It's been more than a year since we moved out and still haven't gotten our deposit back yet. Furthermore, our emails are just ignored and not even an explanation for such a delay or the costs of any deductions was given. Our naivete has been taken advantage of because we didn't know that our deposit insurance only lasted for 3 months and now they are very obviously just trying to steal our deposit. I have sent the last email to them with a 14 day deadline for an explanation or my deposit back. In a week if I don't receive anything I will take all the evidence I have and bring them to court.Avoid this unscrupulous company for your own safety.

Alex · 2 October 2023

5/5

Trustpilot

Massy Eslami of John D Wood looks after…

Massy Eslami of John D Wood looks after my rental flat in Chelsea for which we have an annual front door inspection. She is always very helpful and highly professional ensuring that the inspection is completed.

Nicky · 9 September 2026

5/5

Trustpilot

Very helpful!

I had a very positive experience with the team at John D Wood, Wimbledon Village. Although they were acting on behalf of the seller, they were consistently supportive and professional throughout the entire process. From the initial bidding stage through to completion, they helped me navigate each step clearly and efficiently, even with a challenging seller involved.

EJJ · 17 April 2026

5/5

Google

JD Wood have been amazing throughout this whole process. They made a thoughtful assessment of the sales potential, created a compelling brochure and marketing campaign, arranged and conducted viewings with consideration and finally supported us through the final negotiations and agreements.. Special thanks to Andrew Moores for his daily check ins, hard work, expertise and unfailing good humour. He made it as easy as possible for us and we are very grateful.

Penny · 16 April 2020

Agent replied · 24 August 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Can Gelirli did a fantastic job helping us sell our Westminster flat. We were very pleased with the whole process and would highly recommend working with him agin.

Fiona · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Property buying transaction…

I completed a flat buying transaction with David, Simon and team from John D. Wood Earl's Court LondonDavid and team were responsive and well understood my property expectations from startI was only contacted with regards to the viewing of properties that matched my requirements.The team went the extra miles to ensure that the final phase of the transactions was completed as expected.I would highly recommend the service of John D. Wood and most particularly, of Dacid and Simon who worked in partnership with me during that transaction

AFC · 10 August 2023

5/5

Google

David Mendel did a great job of chasing things up when it seemed like the Solicitors were on a go slow and dragging their heels. His prodding enabled to sale to go through at a sensible speed.

Ian · 13 April 2024

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review Ian. Best wishes, Lucy, Customer Relations

1/5

Trustpilot

AVOID JDW AT ALL COSTS

PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.

Bryn · 11 December 2022

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.

R · 17 April 2026

5/5

Google

Our experience with the company and specifically with Matthew and Olivia was great! They were flexible to meet (even on a saturday) and efficient to arrange the contract!

Blanca · 13 April 2024

Agent replied · 24 August 2024

Blanca Trujillo Alba thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Best experience I've ever had with an estate agent thanks to Alex J. Personable and knowledgeable, 10/10.

Charlie · 15 October 2024

Agent replied · 24 October 2024

Thanks for the excellent 5* review Charlie! Thanks for your thoughtful comments about Alex and our local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Had fantastic experience with John D Wood Belgravia. Will Marriott made my move super easy!

Patryk · 14 November 2024

Agent replied · 24 October 2024

Thank you for your glowing 5* review Patryk. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations

5/5

Trustpilot

From start to finish with seeking a…

From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.

Nigel · 29 February 2024

1/5

Trustpilot

Desperately waiting for the keys

It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.

Sinan · 18 April 2026

5/5

Google

I bought a property through John D Wood recently and David Mendel was just amazing, super helpful, got things moving, a really top quality service!

Sarah · 13 April 2024

Agent replied · 24 August 2024

Many thanks Sarah for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

All the staff were incredibly helpful, particularly Marty. He showed us a number of great properties and was very helpful every step of the way.

Rachel · 13 April 2024

Agent replied · 24 August 2024

Thanks Rachel Lacoba for your glowing5* review! Best wishes, Lucy, Customer Relations.

4/5

Trustpilot

John D Wood Wandsworth Positive Feedback

We have dealt with John D Wood in Wandsworth both to purchase a property and to sell one. Our experience has been positive, particular with Stewart Harrison, Head of Sales, who was extremely responsive, knowledgeable and on the ball. Stewart always took the time to speak to us, answer questions and give advice. Jimmy Gallagher was also fantastic.

H · 23 March 2024

5/5

Trustpilot

First time buyer - Andrina Craig

First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki

Ki · 21 May 2022

5/5

Trustpilot

Great overall experience with John D Wood Fulham

Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.

Luis · 18 February 2022

5/5

Trustpilot

I had a fantastic experience with David…

I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.

Matt · 17 April 2026

5/5

Trustpilot

Great experience dealing with Bradley…

Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!

Sofia · 1 May 2026

1/5

Trustpilot

I would like to put 0 or less but it’s…

I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu

Ciprian · 8 August 2023

Agent replied · 13 June 2024

Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood and Co Sales's Google reviews

Questions about John D Wood and Co Sales London

How many reviews does John D Wood and Co Sales London have?

John D Wood and Co Sales's London office has 286 reviews across two platforms: 82 on Google, 204 on Trustpilot (across the whole business).

What is John D Wood and Co Sales London's rating?

John D Wood and Co Sales London is rated 3.8 out of 5 across all 286 reviews, and 4.8 out of 5 on Google from 82 reviews.

Where is John D Wood and Co Sales's London office?

John D Wood and Co Sales London, 25, Elizabeth Street, London, SW1W 9RP.

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