John D Wood and Co Lettings London reviews

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional, non-responsive and DO NOT return deposits timely I had a problem slumlord with endless defects in the flat at 4100 a month. Landlord used JDW chelsea/earls court to manage the property. The pod never responded to email to fix anything. After 6 months we agreed to leave and pay less rent. The kid and his colleagues delayed releasing £4700 deposit for 18 days after moving out using any and all excuses until I threatened to file a dispute! Buyer be ware.

Sima · 3 February 2024

★★★★★ 5/5

Google

Great experience with the lettings team with Josh making the entire process very easy and efficient! Thank you guys.

Charlie · 16 April 2025

★★★★★ 5/5

Trustpilot

My overall experience with the John D Wood was excellent!

My overall experience with the John D Wood team was excellent! I have dealt with Millie Finch and Kate Smith and they were both super helpful and nice! What I really appreciated it was the quick responsiveness on their side every time I had a question/query. I would gladly work with them in the future!

Geri · 11 August 2021

★★★★★ 5/5

Google

We recently found a new flat for rent in Battersea through John D Wood and would definitely recommend the team here. Rebecca specifically, who followed our lease, was absolutely lovely and prompt in taking care of all actions and few issues we came across. Great agent

Giulia · 13 January 2024

★★★★★ 5/5

Google

We recently found a new flat for rent in Battersea through John D Wood and would definitely recommend the team here. Rebecca specifically, who followed our lease, was absolutely lovely and prompt in taking care of all actions and few issues we came across. Great agent

G · 22 December 2023

★★★★★ 1/5

Trustpilot

Untrustworthy and intimidating tactics

While it may work for some, I found the approach and behaviour of the Wandsworth JDW sales team truly abhorrent. Their wrongdoings range from the way they spoke to my husband and I right through to their sales and negotiation tactics. They frequently made (incorrect) assumptions and comments about our lifestyle and finances and throughout the purchase tried to belittle and patronise us so we followed their instructions rather than listened to our solicitor. They nothing short of used intimidation tactics and baseless threats to make us jump for their every wish. They lied in the details of selling the house, both in writing and verbally; accepted offers but broke the terms of the offers with no communication or regard that this was incorrect behaviour; and when we were finally at the end of negotiations and all paperwork ready to exchange and complete, they started upon new tales and demands trying to threaten the chain breaking if we did not comply. We’ve fed back directly to the agents involved and while sales behaviours are a common part of society, we both felt this was way over the line of acceptable behaviour. In this area of London, with this amount of money being spent in such a lovely community and neighbourhood, my husband and I were truly appalled by their style and have never come across other agents like it. We won’t be using them in the future and sadly, even if it is just this branch, our trust in the whole JDW organisation has been tainted by this truly stressful and frankly bullying experience. I can only hope our feedback is considered and agents reflect upon their handling so they do not continue to treat people this way.

Jessica · 3 November 2023

★★★★★ 5/5

Trustpilot

Very good experience with the Notting…

Very good experience with the Notting Hill team, definitely recommended!

Giuseppe · 23 April 2026

★★★★★ 5/5

Google

Sophie and team were simply amazing helping us buy a new property. I highly recommend them

Ana · 16 April 2022

★★★★★ 5/5

Google

Hetty has been a fantastic agent, really responsive and has been a great experience all around!

Ali · 16 April 2022

★★★★★ 5/5

Trustpilot

Professional and helpful throughout

The Beckenham branch were professional and helpful throughout our property purchase

Henry · 7 April 2026

★★★★★ 5/5

Trustpilot

Eleni did a fabulous job

Eleni did a fabulous job, made all the paperwork seamless

Simon · 15 April 2026

★★★★★ 5/5

Trustpilot

Amazing

We just bought our first house, and Andrina was more then helpful. As FTB, we had lots of questions 😊, but their quick response and support throughout this process made this purchase so smooth. They also work amazing as a team.I would highly recommend Andrina ! Thank you for the nice experience

Maria · 20 June 2021

★★★★★ 1/5

Trustpilot

Poor experience

As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.

Jenny · 4 March 2021

★★★★★ 1/5

Trustpilot

incredibly unprofessional

2 times they have been to appraise my house and i never hear anything back. On the second occasion i mentioned my first experience and got told it wouldn't happen again. it did. They then contacted me a 3rd time for an appraisal. DO NOT USE.

Farhan · 23 April 2025

★★★★★ 5/5

Google

John D Wood is a great letting agent, have been incredibly helpful and quick at responding. Our letting agent was Henrietta Hubberstey who has been very friendly and helpful. She made the whole moving experience super easy, especially considering as we signed for the house during the February lock down. Would highly recommend renting from the agency and asking for Henrietta (Hetty)!

Louise · 16 April 2022

★★★★★ 5/5

Trustpilot

John D Wood Belgravia Thankyou

John D Wood Belgravia Thankyou, my dream home found.

Thomas · 7 April 2026

★★★★★ 5/5

Trustpilot

John D Wood Wandsworth

Jake and the team at Wandsworth were fantastic from start to finish in the sale of my property. In what has been as a trying time for many people in viewing properties the team out performed what I had expected of them and made the selling process easy from start to finish.

George · 22 January 2021

★★★★★ 5/5

Google

From first viewing through to completion and afterwards, Charles Packer was outstanding at keeping in touch, updating me as to progress from the vendor's side and passing on required information. He was always available on short notice, and resolved any issues I had within no time at all, making the process of buying run relatively smoothly. A great service!

Martin · 16 April 2016

★★★★★ 5/5

Google

I would like to express my appreciation and thanks to John D Wood, Battersea, for their expertise and help in selling my flat in Battersea. It was a complex sale which needed patience and guidance.

Philippa · 16 April 2024

★★★★★ 4/5

Trustpilot

Sale of flat in the Fulham area…

I sold a flat in the Fulham area through the John D Wood team in Parsons Green/ Fulham Broadway. For various reasons (outside control of John D Wood or myself), this was a long, drawn-out sales process. I have to say that John D Wood team was at all times professional, responsive and went above and beyond to get the sale done and completed. I would certainly recommend John D Wood to my friends and contacts.

Stephen · 22 September 2023

★★★★★ 5/5

Trustpilot

I have been working with Shoeni and the…

I have been working with Shoeni and the team for 10yrs with nothing but efficient helpful knowledgeable assistance. Love them! Love they are local and established in the ‘hood. I’ve worked with sales too and can’t say enough nice things about working with Jake and his sales crew.

Jane · 28 May 2021

★★★★★ 5/5

Trustpilot

DREAM TEAM! WANDSWORTH COMMON BRANCH!!

Fabulous team at the J.D woods wandsworth common branch! Reliable, very professional and so friendly. Special thanks to Immogen, Isobel snd Sheoni! We have been landlords for many years and we are extremely happy with the service. Would definitely recommend J.D Woods Wandsworth common!! Mr and Mrs Thomas

Hayley · 6 May 2021

★★★★★ 5/5

Google

Victoria and all of the team were fabulous . Very helpful , very knowledgeable and they managed the whole purchasing process very professionally . We would highly recommend John d Wood Battersea Office .

Rob · 16 April 2024

★★★★★ 5/5

Google

Sophie, Fred and Alex at JD Wood shepherded the sale of my late mother's property in Battersea with great care and diligence, through the madness of Brexit, the election, the Covid-19 virus.... They managed to get at least six bids and closed £100K over the target price... and then managed to finalize the sale while locked down during the pandemic! Professionals at every stage!

Stephen · 16 April 2021