Trusted Agent profile · London
★★★★★
352 reviews across 2 platforms
506 Fulham Road, London, SW6 5NJ
John D Wood and Co Lettings's office in London, at 506 Fulham Road, is rated 4.0 out of 5 across 352 reviews on two platforms, including 152 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJames (Mooney) made the whole experience of renting a property stress-free and easy for us. He always answered our queries quickly and in detail to help us as best he could which meant we could move quickly on the house we really wanted. As a result of James' help and hard work we have just moved into our dream house in Fulham, we would definitely use you again. Thank you!
5/5
GoogleExcellent service, making every effort possible to help clients until the end.
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to the JDW lettings and sales teams - fantastic job
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
1/5
Googleabsolute horrible experience. we left the property in August and still did not receive back out deposit. throughout our stay of 18 months property management failed to communicate. weeks of unanswered emails and calls.
Dear Elnara, I am sorry to learn of your customer experience, please can you provide the property address in order for us to investigate further, as we have searched your name on our system to no avail. Please call us on 020 7731 0086 or email review@countrywide.co.uk and we will be in contact as soon as possible. Many Thanks, Sarah
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleExcellent service from start to finished, J D Wood & Co. help to assist our client in selling their property.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWilliam has given us outstanding service. He has been very attentive and has kept us constantly informed. We shall definitely use D. W. Wood again and would highly recommend them.
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI had great experience with Faron Sutaria Ltd and its Letting agent Mr Shay Hoque. He was proactive and helpful from the very beginning. He is very approachable and always readily available which I thing is not typical for all letting agents. He works hard and out of hours to ensure that his clients are getting the best possible service. Thanks you for all your help.
5/5
GoogleGreat support, not pushy, very understanding of our slightly complicated situation! Thanks Damien, we love our new house!
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
5/5
GoogleOutstanding service. After seeing many flats in the area which did not suit me, Faron Sutaria showed me three great flats, each better than the last. The agent, Damien, was not pushy like many other agents trying desperately to let their mediocre flats. Instead he was friendly, well informed and went above and beyond to help us expedite the process. I highly recommend this service.
5/5
GoogleOur letting was so smooth and the turnover of Tenants was so quick. A perfect team.
5/5
GoogleKesha and the whole team have been brilliant throughout the process. Couldn’t ask for a better estate agent team!!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023.Wai, in Oxford, was brilliant and kept in touch all the way through the process.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
5/5
GoogleHighly recommend John d Wood services. Ieva Gasyte, did a wonderful job! Thank you!
Thank you for your excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
