5/5
TrustpilotThe perfect solution
The Lymington office lettings-department provided the perfect solution to our fixed-term renting requirement. Special thanks to Conor for his quick efficient and friendly service.
Trusted Agent profile · London
John D Wood and Co Lettings London reviews
★★★★★
300 reviews across 2 platforms
5 Church Road, Wimbledon, London, SW19 5DW
John D Wood and Co Lettings's office in London, at 5 Church Road, is rated 3.8 out of 5 across 300 reviews on two platforms, including 118 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotincredibly unprofessional
2 times they have been to appraise my house and i never hear anything back.
5/5
GoogleShoeni was fantastic to deal with and helped arrange an appraisal for my house via the Southfields office with no fuss. She was super efficient and a pleasure to deal with.
1/5
TrustpilotThey will make you chase your own money.
Expect this company to be totally negligent returning your deposit (even if your landlord agreed for this to be released). They will make you chase your own money for weeks after you moved out, an absolute nightmare.
Agent replied · 13 June 2024
Dear Daniel Ambrus, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.
1/5
TrustpilotCondescending, unprofessional and slow
Avoid this company at all costs!!!
5/5
GoogleWe had a great experience with John D Wood. Jamie-Leigh was incredibly knowledgable, efficient and friendly and is supported by a superb team. We would recommend them to anyone.
1/5
TrustpilotThe worst agent service I have ever…
The worst agent service I have ever seen in my life. We have been dealing with them for more than a year. We wrote a letter to them complaining and nothing was ever done. They delegate their work to everyone, they just pretend they work. Never hire them.
5/5
TrustpilotJ D Wood did a fantatic job helping us…
J D Wood did a fantatic job helping us sell our flat in Wimbledon Park. We faced a few hurdles that were unexpected but Chris and Lewis got things on track and got the sale through when we had given up. I would thouroughly reccomend them if you are considering selling a property.
1/5
TrustpilotAttached marketing banner to my property without consent
This company is fly-posting marketing banners on my property's fence without consent. I've reported them to the local council.
Agent replied · 13 June 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
GoogleHad a great experience with Morgan & her team. They were very attentive, friendly, knowledgeable, and very quick to solve issues that came up during the agreement process. Would recommend 100%.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
TrustpilotNadia - An Excellent Agent (John D Wood) To Deal With
Nadia, at John D Wood, was an excellent communicator and frank about the flat, the market and clients. She was obviously knowledgeable about the product, prompt in placing the flat in the market and with viewings. I really would like to give Nadia, at John D Wood the opportunity to rent this flat for me when it becomes vacant again - I really valued and will value Nadia's approach.
1/5
TrustpilotRENTERS BEWARE
RENTERS BEWARE John D Wood is a very deceitful company. They are withholding my rental deposit after nearly 4 week’s without a satisfactory explanation. They have ignored all requests and constantly lie to me. RENTERS BEWARE
5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleHave been using John D Wood in Wimbledon Village for 10 years. Despite a very tricky sale of our property recently they worked tirelessly to make the sale go through, going above and beyond what was expected.
Agent replied · 20 June 2024
Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the branch. Best wishes, Sarah
5/5
GoogleWould definitely recommend John D Wood for Wimbledon, working with Shoeni was a delight - she goes above and beyond your typical estate agents!
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
GoogleMorgan and her colleagues at John D Wood were brilliant. By far the best estate agents we have ever dealt with. Kind, friendly, professional, helpful and responsive.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe had a really positive experience renting through John D Wood at Wimbledon. Our negotiator, Morgan, was exceptional, responsive and very helpful. Highly recommend this estate agent.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleFound a great new house to rent with John D Wood. Ella and Isabella who took us through the process were extremely helpful and efficient!
Agent replied · 20 June 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmanda at John D Wood & Co was great for us through the whole process when we were renting our flat in Southfields. She was helpful, knowledgeable and professional.
Agent replied · 20 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood and Co Lettings London
How many reviews does John D Wood and Co Lettings London have?
John D Wood and Co Lettings's London office has 300 reviews across two platforms: 118 on Google, 182 on Trustpilot (across the whole business).
What is John D Wood and Co Lettings London's rating?
John D Wood and Co Lettings London is rated 3.8 out of 5 across all 300 reviews, and 4.7 out of 5 on Google from 118 reviews.
Where is John D Wood and Co Lettings's London office?
John D Wood and Co Lettings London, 5 Church Road, Wimbledon, London, SW19 5DW.
