Trusted Agent profile · London
★★★★★
300 reviews across 2 platforms
5 Church Road, Wimbledon, London, SW19 5DW
John D Wood and Co Lettings's office in London, at 5 Church Road, is rated 3.8 out of 5 across 300 reviews on two platforms, including 118 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
5/5
GoogleProfessional and enjoyable. William was really helpful and went above and beyond the normal call of duty.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
GoogleJack Miles was exceptional good. Eager to help and very knowledgable about the area.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023.Wai, in Oxford, was brilliant and kept in touch all the way through the process.
4/5
GoogleEven though we didn't manage to find a property with Andy Packer and John D Wood, he made the house-hunt a more pleasurable experience, offering us good advice at all times of our search. I would like to thank him for always keeping us up to date with new properties popping up on to the market and always being clear and informative.
4/5
GoogleJonathon Manto was very helpful and efficient. Our house move went very smoothly.
5/5
Googlevery professional, Natalie from Wimbledon letting office is extremely helpful, I highly recommend John D WoodPositiveResponsiveness, Quality, Professionalism
Many thanks for your fabulous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
4/5
GoogleAndy Packer was very helpful and friendly during our rental property search.
5/5
GoogleI worked through Andy Packer. The level of service I received was of a high standard. Andy took the time to understand what exactly we were looking for. He was very helpful and gave good suggestions and advice. I would definitely recommend John D Wood & Co to my friends and family. Thanks for all your help Andy!
5/5
GoogleIt was a pleasure dealing with Jonathon. He was very helpful in all aspects of arranging the tenancy for us, from showing us the property, negotiating with the Landlord, and giving excellent feedback, advising, and helping make our transition smoother by showing up when we needed to get a delivery of a bed in the new property.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleVery professional excellent customer service definitely recommendedPositiveQuality, Professionalism, Value
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe staff were knowledgeable and efficient. Having worked with another agent before them, I was pleased to be dealing with a superior agent. I just wished we'd gone with them in the first instance, it would have saved us 6 months! Highly recommended, we would definitely use again.
5/5
GoogleExcellent service very friendly and helpful
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleExcellent for renting. Friendly helpful staff
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood and Co Lettings's London office has 300 reviews across two platforms: 118 on Google, 182 on Trustpilot (across the whole business).
John D Wood and Co Lettings London is rated 3.8 out of 5 across all 300 reviews, and 4.7 out of 5 on Google from 118 reviews.
John D Wood and Co Lettings London, 5 Church Road, Wimbledon, London, SW19 5DW.
