Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful and supportive staff, especially when considering that a lot of the procedures had to be done remotely.
Bozhidar · 17 June 2017
Agent replied · 15 June 2024
Thank you for the 5* rating and encouraging feedback Bozhidar! We hope you are enjoying your new property.
Kindest Regards
Vanet Property Asset Management
★★★★★ 1/5
GoogleTerrible agency , do not really care about you and is completely unprofessional.
Piotr · 16 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us your comments and I am sorry to read you feel this way. Should you wish to discuss further your experience, please contact us via review@countrywide.co.uk. Kind regards, Scott
★★★★★ 5/5
GoogleRomualdas Stanulis did a great job negotiating and arranging the apartment for us, very happy with the service
Mintautas · 17 June 2017
Agent replied · 15 June 2024
Hi Mintautas
Thank you for leaving a fantastic review of Romualdas, we are thrilled that he did a great job negotiating and arranging your new apartment for you.
Best Regards
Vanet Property Asset Management
★★★★★ 5/5
GoogleWe have had excellent and courteous service from Romulo Viola of
Vanet Estates. Ian and Adonna Haigh
Ian · 17 June 2017
Agent replied · 15 June 2024
Thank you Ian and Adonna for your 5* review of our Property Manager Romulo. Your feedback is really important to us! Kindest Regards, Vanet Property Asset Management.
★★★★★ 4/5
GoogleHigh Quality, Professional Service during the letting process, Some minor issues during letting time.
Andrzej · 17 June 2019
Agent replied · 15 June 2024
Andrzej, thank you for your wonderful review. Best wishes, Mark
★★★★★ 1/5
GoogleAvoid it, will avoid you when they get your money.
Maxime · 17 June 2019
Agent replied · 15 June 2024
Hi Maxime, Customer service is important to us and I am sorry to see that you seem dissatisfied. Please contact us at review@countrywide.co.uk so that we can understand any issues and concerns you experienced.
Kind regards, Scott
★★★★★ 5/5
Googlequick service,friendly staff..within my affordable rent..with all facilities..thank you egle...thank you vanet
Mubarack · 18 June 2015
Agent replied · 15 June 2024
Dear Mubarack Ali
We are delighted to have received a 5* review from you.
It is always a pleasure to assist people in finding the right accommodation with the right facilities.
May we wish you well in your new apartment and if we can be of any further assistance please contact us.
Best Wishes
Vanet Property Asset Management
★★★★★ 1/5
GoogleEstate agents from hell. Avoid at all costs
Jay · 17 June 2018
Agent replied · 15 June 2024
Hello Jay, thank you for taking the time to leave us your feedback. I am truly sorry to read that this is your opinion of our local team and I would like to assure you that we do always aim to provide the very best in customer experience. As such I would like to invite you to e-mail us with any further detail or comments about your experience to review@countrywide.co.uk. This is so that we can learn from your experience and improve our service going forwards. Kind regards, Scott.
★★★★★ 5/5
GoogleFantastic Service from Romualdas & Egle
Yasin · 17 June 2016
Agent replied · 15 June 2024
Thanks for the positive feedback Yasin!
★★★★★ 5/5
GoogleExcellent service at all times
Paul · 17 June 2017
Agent replied · 15 June 2024
Thank you for the 5* review Paul! We really value your feedback.
Kindest Regards, Vanet Property Asset Management
★★★★★ 5/5
GoogleSatisfied with the services offered. The process was smooth since the initial viewing to the signing of contract. Staffs are responsive to queries. Communication is smooth and professional.
Wendy · 17 June 2018
★★★★★ 5/5
GoogleChelsea and Egle and the entire team were extremely professional, competent, and efficient. Excellent service from start to finish!
Grant · 17 June 2018
★★★★★ 1/5
GoogleRating only, no written review.
Rui · 26 August 2025
Agent replied · 12 December 2025
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleRating only, no written review.
Lokesh · 21 July 2023
Agent replied · 15 June 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Koundinya · 16 June 2022
★★★★★ 1/5
GoogleRating only, no written review.
Dong · 16 June 2022
★★★★★ 3/5
GoogleRating only, no written review.
Abhijit · 17 June 2017
Agent replied · 15 June 2024
Thank you for the 5* review Abhijit!
Kindest Regards
Vanet Property Asset Management
★★★★★ 4/5
GoogleRating only, no written review.
Adolfo · 17 June 2017
Agent replied · 15 June 2024
Hi Adolfo, many thanks for leaving your 4* review! Kindest Regards, Vanet Property Asset Management
★★★★★ 5/5
GoogleRating only, no written review.
Philip · 17 June 2017
Agent replied · 15 June 2024
Thank you for the 5* review Philip!
★★★★★ 5/5
GoogleRating only, no written review.
Goshin · 17 June 2017
Agent replied · 15 June 2024
Thank you for the 5* review Goshin!
Kind Regards
Vanet Property Asset Management
★★★★★ 5/5
GoogleExcellent service
D · 17 June 2017
Agent replied · 15 June 2024
Hi Diego! Thank you for a super review, we really appreciate your feedback!
Kindest Regards
Vanet Property Asset Management
★★★★★ 5/5
GoogleExcellent service
Diego · 29 December 2016
Agent replied · 27 December 2024
Hi Diego! Thank you for a super review, we really appreciate your feedback!
Kindest Regards
Vanet Property Asset Management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.