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JLL Canary Wharf London reviews

★★★★★ Excellent

915 reviews across 4 platforms

11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE

Part of JLL Canary Wharf, see every office.

JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

663

Reviews on Google

This office

Facebook logo

5.0 / 5

14

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

22

Reviews on The Trusted Agent

This office

Trustpilot logo

216

Reviews on Trustpilot

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL Canary Wharf London

Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.

Awards

The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend!

Maria · 22 July 2023

Agent replied · 22 July 2026

Thank you for the five star review.

5/5

Google

Rating only, no written review.

Malcolm · 27 June 2023

Agent replied · 27 June 2026

Thank you, Malcolm! 😊 …

1/5

Google

Rating only, no written review.

Rosalie · 29 May 2023

5/5

Google

Rating only, no written review.

R · 31 December 2022

Agent replied

Hi there, Thank your for your review, it means a lot to us! We're pleased to hear that you love your new flat and Joanna was great help, we'll make sure to pass this on to her too! Thank you, JLL Canary Wharf Team

5/5

Google

Very quick letting!

Annette · 16 September 2022

Agent replied

Dear Annette, Thank you for your 5 start rating! … More

5/5

Google

Rating only, no written review.

Kevin · 16 September 2022

Agent replied

Dear Kevin, Thank you for your 5 star rating! … More

5/5

Google

Rating only, no written review.

王康儿 · 16 September 2022

Agent replied

Thank you for your 5 start rating!

5/5

Google

very helpful team.

AK · 30 July 2022

Agent replied · 30 July 2023

Hi there, Thank you very much for your 5 star review!

1/5

Google

Poor

Steven · 27 June 2022

Agent replied · 27 June 2026

Hi Steven, I am sorry to hear that your experience was not up to standard. Could you please send an email to customerservices@michaelpoole.co.uk and we can look into this further with management.

4/5

Google

Rating only, no written review.

Tian · 29 May 2022

Agent replied · 30 July 2023

Dera Tian, Thank you for your 4 star review!

5/5

Google

Rating only, no written review.

Paula · 29 May 2022

Agent replied

Dear Paula, Thank you for your 5 star rating! … More

5/5

Google

Rating only, no written review.

Andrew · 29 May 2022

Agent replied · 30 July 2023

Dear Andrew, Thank you for your 5 star rating!

5/5

Google

very helpful team.

Annika · 29 May 2022

Agent replied · 29 May 2026

Hi there, Thank you very much for your 5 star review!

5/5

Google

Rating only, no written review.

Rami · 14 October 2021

Agent replied · 14 October 2026

Thank you for your 5 star rating!

5/5

Google

Rating only, no written review.

David · 8 October 2021

5/5

Google

Rating only, no written review.

Judy · 8 October 2021

Agent replied

Hi Judy, Thank you for your 5 star rating! … More

5/5

Google

Rating only, no written review.

William · 8 October 2021

Agent replied

Hi William, Thank you for 5 star rating! … More

5/5

Google

Rating only, no written review.

Ricky · 16 September 2021

Agent replied

Thank you for your 5 start rating!

5/5

Google

Rating only, no written review.

Adrian · 16 September 2021

Agent replied

Hi Adrian, Thank you for your 5 start rating! … More

5/5

Google

Rating only, no written review.

Nina · 16 September 2021

Agent replied

Hi Nina, Thank you for your 5 star rating! … More

5/5

Google

Rating only, no written review.

Alican · 30 July 2021

5/5

Google

Rating only, no written review.

Phil · 27 June 2021

5/5

Google

Rating only, no written review.

Sarah · 27 June 2021

Agent replied · 27 June 2026

Thank you, Sarah!

5/5

Google

Rating only, no written review.

Alican · 18 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLL Canary Wharf's Google reviewsLeave JLL Canary Wharf a review

Questions about JLL Canary Wharf London

What do landlords say about JLL Canary Wharf London?

12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."

What do tenants say about JLL Canary Wharf London?

5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."

Has JLL Canary Wharf won any awards?

Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.

Want JLL Canary Wharf to help?

Send JLL Canary Wharf a message.

What do you need help with?

JLL Canary Wharf will use your details to contact you about this. See our privacy notice.

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