Trusted Agent profile · London

jdm London reviews

4.8

★★★★★ Excellent

264 reviews across 2 platforms

36 Montpelier Vale, London, SE3 0TA

jdm's office in London, at 36 Montpelier Vale, is rated 4.8 out of 5 across 264 reviews on two platforms, including 236 Google reviews rated 4.9.

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4.9 / 5

236

Reviews on Google

This office

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28

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Looking for a place was made so much easier by the lovely service of Jack. Although we didn’t end up renting with jdm, Jack was incredibly accommodating and helpful!

Vanlee · 16 April 2023

5/5

Google

Just completed on my first flat through JDM. With the help of Maisie and Alex. Both really nice. I dealt mainly with Maisie, who was so lovely and kind, nothing was too much trouble for her, she was so reassuring when i was super stressed out. I would definitely use JDM in the future, JanePositiveResponsiveness, Quality, Professionalism, Value

Jane · 25 August 2021

Agent replied · 15 June 2024

Thanks for the amazing review Jane. Congratulations again on purchasing your first home! Maisie

5/5

Google

Mark helped us to rent our place out and we found him very professional start to end. He kept us informed during all stages of the viewings and went an extra mile to make sure that we get the best value for our money, will highly recommend JDM and would be looking forward to use their services in future.

Vinay · 16 June 2021

Agent replied · 15 June 2024

Thanks Vinay, I hope we can work together for many years! All the best, Mark

5/5

Trustpilot

Thoroughly professional

Only viewed one rental property with the JDM Greenwich office but was highly impressed. E-mail and telephone communications to arrange this viewing went very smoothly indeed. Although the flat did not ultimately match my requirements, special mention should be made of the charming and personable Alex, who was also understanding when I was slightly delayed and very helpful when it came to answering my questions about the rental market. Overall, this company struck me as being a cut above other estate agencies.

Martin · 14 December 2022

5/5

Google

Fantastic service from Alex, Maisie and Nick. After months trying to sell our flat with a different agent, they got a great offer in the first weekend. They kept us updated throughout and even checked in on the flat after we moved out. Professional, polite and a pleasure to work with.

Francesca · 16 June 2022

Agent replied · 15 June 2024

Hey Francesca thank you for your kind words and 5 star review. All the best. Maisie, Alex & Nick

5/5

Google

Richard and Alex managed the sale of our flat. We always found them to be professional, honest and knowledgeable about the Blackheath/Lewisham market. The marketing of our flat was to a really high standard and they were always prompt in communicating with us for viewings and providing feedback. Overall we were very happy with the service and would highly recommend them.

Daniel · 16 June 2020

Agent replied · 15 June 2024

Thanks Dan! It was a pleasure working with you and we hope all went well with your move. Alex

5/5

Google

The team at JDM Blackheath, and Gemma in particular, have been incredibly supportive and communicative during the purchase process. I found their promptness has sped up the process and they've been delightful to deal with.

Matthew · 16 April 2025

5/5

Google

I have let my property, via JDM, for a number years. The service and support provided being is second to none @Mark Horak and team

Liam · 16 April 2023

5/5

Trustpilot

The Blackheath JDM team are a true…

The Blackheath JDM team are a true asset to their organisation and their level of customer service, care and support is exceptional!!!!!!

Yazz · 20 August 2025

1/5

Trustpilot

Manager JDM ELTHAM appalling bully

Apart from one v helpful lady at the Eltham Branch. I move had a really awful and quite frankly bullying level of service from this branch manager . I gave the spare key to the agent to show qualified buyers around. Numerous times only one bolt on the door was locked, not the dead bolt and me having to call the agent to remind them to ensure both bolts should be locked. Once lights left on and when I messaged the manager he didn’t even get back to me and communication was a constant problem where the manager wouldn’t get back to me despite texting he would. I have all the chaser emails and text messages. I could go on but honestly he’s not worth the effort. Such a shame as the lady he has recently appointed to follow up and offer a level of customer service is wonderful.

Helen · 28 May 2022

5/5

Google

Recently moved into a rental property with this estate agent. JDM lettings has been extremely helpful throughout the entire process. Our tenancy has been handled by Mark, he was down to earth and handled any queries we had about the property quickly, even after the tenancy was agreed. Couldn't have hoped for a better service.PositiveResponsiveness, Quality, Professionalism, Value

Shannon · 16 June 2020

Agent replied · 15 June 2024

Thanks for your message Shannon, I hope you settle into your new home and enjoy living in Blackheath. Mark

5/5

Trustpilot

Had a great experience with JDM Petts…

Had a great experience with JDM Petts Wood in the purchase of our first home, Trish and George were a fantastic help from start to finish! Would highly recommend.

Kristi · 21 September 2022

5/5

Google

Jack Hallam has been absolutely amazing! He has been one of the most consistent, thorough, customer supporting and friendly person I've come across!

Sahil · 16 April 2023

5/5

Google

JDM were fantastic from start to finish, I say that not just because they sold the property. Staff are efficient, reliable, and great to deal with. I cannot recommend JDM highly enough!

Richard · 16 April 2025

5/5

Google

Jack from JDM blackheath letting is the best i rent a flat Jack was so helpful throughout All the best Jack Avdyl

Avdyl · 16 April 2023

5/5

Google

It was a true joy working with Alex McDonalds and his team. Despite the stress associated with the purchase process, Alex's kindness, willingness to help, negotiation skills, patience and the good sense of humour were remarkable and made it easier at every step of the process. I will greatly recommend JDM State Agents and Alex McDonald as the advisor.

Samantha · 17 June 2019

Agent replied · 15 June 2024

Thanks Sam, you and Alejandro were a real pleasure to work with! Alex

5/5

Google

Thank you to the team at JDM for their excellent support during the purchase process. It was a first-class service and their efficiency ensured we completed on time. Highly reccomend them!

Claire · 6 April 2025

5/5

Google

We can't fault JDM Blackheath! All the staff have been so amazing and kept us informed every step of the way during the sale of our property. Thank you all!

Susan · 16 April 2025

5/5

Google

JDM Lettings were really helpful in my recent move. Jack was great at keeping us informed on the progress of everything and running through any queries we had.

Felleng · 16 June 2022

5/5

Google

Excellent service throughout the whole process of moving us into our new flat. Jack Swatton and Mark Horak were particularly helpful. By far best estate agents we've encountered!

Jack · 16 June 2022

5/5

Google

From the first meeting I had with Scott, I knew the sale of my property was in safe hands. Throughout the whole process I was dealing with Dan, Alex and Richard. They were always polite, professional and also happy to offer support and advice as needed. Thank you to each and every one of the team.

Majella · 17 June 2019

Agent replied · 15 June 2024

Thanks so much for your lovely review Majella! All the best and we look forward to hearing from you on how the work is going. Alex

5/5

Trustpilot

JDM Estate Agents…A cut above the rest

If you are seeking an estate agent in the Chislehurst area then you can do no better than instruct JDM. We have recently used the company to sell our home, the service was extremely professional. Every member of staff that we spoke to was friendly, efficient,approachable and had an encyclopaedic knowledge of the local property market, which enabled them to supply sage advice and support throughout the progress of the transaction. They are agents that you can trust and rely upon, I recommend them wholeheartedly.

Judith · 8 July 2021

1/5

Google

JDM are managing the sale of a local property I was interested in. I called 4 times over the space of a week and left my details, financial position for a call back and no one bothered to call back. Eventually when I did get a call back, it was to tell me they had carried out 15 viewings and had multiple offers so the vendor will not carrying out further viewings, which means I had missed out on a great property. Incredibly Frustrating!

Nurul · 16 June 2021

5/5

Google

Mark and the Lettings Team have gone above and beyond in getting my flat let during these tough times with COVID-19. I have been constantly been kept in the loop and all things have been done to a professional standard. Highly recommend if you need to let a property in the area.

Nick · 16 June 2020

Agent replied · 15 June 2024

Thanks Nick. It really is a super flat and I am glad to have found you such good tenants. Mark

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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