Trusted Agent profile

jdm reviews

4.8

★★★★★ Excellent

263 reviews across 2 platforms

36 Montpelier Vale, London SE3 0TA

jdm's London office at 36 Montpelier Vale is rated 4.8 out of 5 across 263 reviews on two platforms, including 236 Google reviews rated 4.9. The 27 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

236

Reviews on Google

This office

Trustpilot logo

27

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We used JDM, Blackheath to rent out our property recently. What an amazing service, can honestly say I couldn't fault anything! Mark is professional and responsive, going above and beyond what you would expect from any managing agent. I approached several estate agents before making my decision and am very happy with the decision I made. If you want a personal service with the confidence that someone will look after your property as if it were their own...look no further!PositiveResponsiveness, Quality, Professionalism, Value

Bernie · 16 June 2021

Agent replied · 15 June 2024

Thanks Bernie, great to manage such a good property! Mark

5/5

Google

We have been tenants in a property managed by JDM Blackheath for 2 years and I can say that are very happy with the agency communication, their friendly approach and professionalism. Mark was very friendly and helped us with any issue we've had with our flat, even after working hours! We can't recommend the JDM Blackheath team more, they are very responsive and always around when needed. Also, a very big plus, when we moved in, we saved so much money because of their small fees !!PositiveResponsiveness, Professionalism

Alex · 16 June 2021

Agent replied · 15 June 2024

Hi Alex, tenants fees are now a thing of the past so you would like us even more now! All the best and do look us up if you need a place to live in the area again. Mark

5/5

Google

We used JDM in Blackheath to sell our flat and cannot fault them. Elaine and Stuart were friendly, responsive and practical throughout. Would highly recommend.

Sarah · 16 April 2025

Agent replied · 16 April 2026

Thank you Sarah we hope you are settling in your new home well - JDM

5/5

Google

I just sold my first property and couldn't have done it without the help and support of Gemma White and Stuart Kidd! Both were extremely reliable throughout the process and kept me updated at all times which truly helped. I couldn't recommend them/ jdm Estate if you're selling a property. Thank you again to them both.

Eve-Marie · 16 April 2025

5/5

Google

Jack was really lovely to deal with, and went out of his way to organise viewings around our schedules. He was very responsive to emails, and made the process as smooth as possible. Thank you Jack! Debbie is also excellent - extremely responsive, lovely to deal with, and very on top of things. I've dealt with a lot of different agents, and Debbie is by far the best! Thank you!PositiveResponsiveness, Professionalism

Alex · 16 June 2022

Agent replied · 15 June 2024

Thanks for your kind words Alex. Good luck in your new home!

5/5

Trustpilot

I recently sold my home through JDM

I recently sold my home through JDM. Initially we were going to use another local agent, but we felt they weren't particularly good. Turns out they weren't, so choosing JDM was a good choice. From day one Scott was fantastic. We had to move quickly to get our home on the market and Scott organised a really good photographer to come at short notice. The quality of the images was top notch, really made our home shine. That's what you want when selling! Communication was great and Scott had viewers through my door before the house had even been marketed. Shout out to Jake too who was very helpful and gave me regular calls with updates and feedback. All in all a great experience. I would 100% recommend JDM Estate Agents Eltham anyone local looking to sell and I will not be using anyone else in the future if I need to sell again.

Tony · 7 April 2024

5/5

Google

Not used to engaging the services of agents, I was a little hesitant, but was convinced by Mark Burgess to give the team in Blackheath a try. Mark was right! Jack, was great at providing both updates and advice, and worked hard to get the best deal and right tenants for my place. They did such a great job, I've used them twice now! Well done guys!PositiveResponsiveness, Professionalism

Goldie · 25 August 2022

Agent replied · 15 June 2024

Thanks Goldie, please keep those properties coming!! All the best, Mark

5/5

Google

We contacted JDM Blackheath after finding a flat online and Mark was super helpful. We were concerned about finding the right flat while in lockdown, Mark spent time getting to know us and our situation, talking us through the property and the area. After sending a walkthrough video, this flat however was not suitable and we continued our search. Mark was quickly back in touch and was keen to help us, sending through a video and information about another flat which we hadn’t seen online; this flat is great and we have just started renting it. The whole process was smooth, stress free under the circumstances, and handled professionally. We're really pleased with the new place and would highly recommend Mark and the service we received.

Christopher · 16 June 2020

Agent replied · 15 June 2024

Thanks Chris. It was a bit of a challenge in the climate that we were in but we all made it happen so congratulations!! Mark

5/5

Google

We have sold a flat with JDM and we are glad we chose them. All involved; Stuart, Eleanor and Gemma, were very helpful during the marketing and completion process, I was always notified of viewings and kept updated about post viewing feedback. After we accepted an offer, JDM continued with assistance in answering questions and liaising with buyers and their solicitor. Overall, very efficient and good communication.

Monika · 16 March 2026

5/5

Google

We would highly recommend JDM estate agents in Blackheath. From all the estate agents we met with prior to putting the property on the market, we felt that they really appreciated the improvements we had made to the property, therefore felt confident that they would be best to represent us in the sale. They employed a professional photographer to take images of the property and made the whole process of selling easy from beginning to end. Richard and Alex were an absolute pleasure to deal with and maintained excellent communication throughout the viewing and selling process. Thank you.

Terence · 17 June 2019

Agent replied · 15 June 2024

Thanks Terry, it was a pleasure dealing with you both too! Alex

5/5

Google

JDM Blackheath and especially Scott and Richard are fantastic. I don't normally leave reviews on google but we had such a great experience with Scott and Richard from JDM that I had to write something. Scott has really been our main agent and point of contact at JDM Blackheath and he has been of great help to us with regards to finding a house and selling our house without ever pressurizing us to anything. Scott helped us throughout a very difficult sales process, kept us informed at all times and tried to guide us in a professional and friendly manner. I can highly recommend JDM as an agency and Scott as very professional, honest, open and genuinely interested in helping.

Kathrin · 17 June 2018

Agent replied · 15 June 2024

Thanks Kathrin for that amazing review! I speak for us all in the office when I say it’s been a pleasure working for you. We wish you, Melvin and the kids all the best in your next chapter. Scott.

4/5

Google

I found JDM very hands on and responsive. I worked with Scott MCDonald. He is very knowledgeable in this field and very quick to respond to queries. His communication skills helped us to quickly resolve a brewing misunderstanding between us and our vendors towards the end of the process. Without his good relation skills, the process would have taken much more longer to complete. I will definitely recommend JDM because of their high level of know-how and professionalism.

Ebere · 17 June 2018

Agent replied · 15 June 2024

Thanks Ebere! We really appreciate such a nice review. All the best in your first home! Scott.

5/5

Google

Jack Swatton was really fantastic all the way through our experience with JDM Estate Agents. He was very friendly and professional, and helped make our move stress-free. Communicating with Jack with questions was great as we always received a quick response that helped us. Definitely would recommend Jack and JDM to others in the future.

Matthew · 16 April 2023

Agent replied · 15 June 2024

Thanks Matthew for your kind words about Jack, glad you found our service stress free!

5/5

Google

Elaine and Gemma at Jdm Blackheath helped us sell our property. The whole experience was very smooth and they worked efficiently to make sure everything remained on track. There was proactive communication from them at every step of the way and guidance all along. Would strongly recommend them.

Anil · 16 April 2025

5/5

Google

The team at JDM - Gemma, Stuart and Elaine - have been incredible in supporting the sale of my flat in Blackheath. From organising viewings to helping troubleshoot enquiries and clear updates throughout, they've also been contactable and supportive! They also work as a team which means if you call, someone always knows the status of your process and is happy to step in and help. Something which is incredibly helpful when you're looking for a quick bit if progress.

Natasha · 16 September 2025

5/5

Google

Very happy with jdm from a buyer side. The team has been very helpful throughout the process, acting as the bridge between me and the seller, clearing off communication barriers, offering practical advice, and eventually leading to contact exchange and completion in a very restrictive timeframe. After the completion, I have also been kindly offered help by the team. Thank you jdm team!

Xue · 16 February 2026

5/5

Trustpilot

Fantastic service, above and beyond!

My daughter and niece had to arrange moving into a new flat very quickly, and did so via the Greenwich office of JDM. The whole process took less than a week, and whilst there was as always a lot of paperwork to complete, whenever we had a question or an issue Pat was an absolute superstar and helped every step of the way - often responding to emails well outside of office hours as she knew about the tight timelines. Pat, you were brilliant! Mark was also very helpful and responsive when it came to references etc. I honestly cannot fault the service the team provided - thank you very much indeed.

The · 10 August 2023

5/5

Google

jdm Estate Agents Blackheath were amazing when I was buying my new flat in Hither Green. Supportive and constructive throughout, I can't recommend them enough - the whole team (Stuart, Elaine and Gemma) were fab. And I can't end without a special mention for Gemma!

Kathrin · 16 April 2025

5/5

Google

We recently bought our house through JDM and we can highly recommend them! The whole team was very professional and responsive; in particular Alex, who was super efficient and kept constant communication with us throughout the process and acted as an intermediary with the seller. Alex was always able to accommodate our appointments and requirements, in a very approachable and efficient way. We would definitely use them again. 100% recommended!

Loreana · 16 June 2020

Agent replied · 15 June 2024

Thank you for your wonderful review Loreana. I'm so glad that you were happy with the team and we hope that you and your family have settled in. Alex

5/5

Google

We had a great experience with JDM and Elaine who helped us with our house sale. We’d been with a previous estate agent who hadn’t sold our property but once Elaine and JDM took over the property sold within the first week or so. Elaine has been great throughout and went the extra mile to help us throughout the process. Would recommend Elaine and JDM to anyone.

Will · 16 April 2024

2/5

Trustpilot

How unlucky you are if you come across JDM

I have been a renter through JDM for almost 6 years. Unprofessional staff, unprofessional approach. My landlord has been convinced to sell her house around 1M and after 8 months it has been priced 600k through other agency. Obviously, they misdirected her and because of them I had to move out, found higher rent etc. The most disappointing moment was when they requested one day extra rent while moving out, even my landlord laughed and rejected it. Interesting to see how they are still around…Go off??? I don’t want to hear more of you bsht

Erdi · 11 June 2024

Agent replied · 13 June 2024

Dear Mr Kibrit,We appreciate your feedback and apologise for any inconvenience. Please email me directly on jennykenwood@jdmletting.com with details, so we can investigate and address your concerns promptly.Thank you for bringing this to our attention.Kind regards, Jenny Kenwood

2/5

Trustpilot

How unlucky you are if you come across JDM

I have been a renter through JDM for almost 6 years. Unprofessional staff, unprofessional approach. My landlord has been convinced to sell her house around 1M and after 8 months it has been priced 600k through other agency. Obviously, they misdirected her and because of them I had to move out, found higher rent etc. The most disappointing moment was when they requested one day extra rent while moving out, even my landlord laughed and rejected it. Interesting to see how they are still around…

Eeyorumcu · 11 June 2024

Agent replied · 2 June 2026

Dear Mr Kibrit, We appreciate your feedback and apologise for any inconvenience. Please email me directly on jennykenwood@jdmletting.com with details, so we can investigate and address your concerns promptly. Thank you for bringing this to our attention. Kind regards, Jenny Kenwood

5/5

Trustpilot

The best way in the world to find a dentist and estate agent!

Suppose you wanted to find the best dentist in Eltham. You’d ask friends, neighbours and family and if one name came up more than, say, 2/3 times choosing would be a piece of cake. Same holds true if you’re looking for a home. So when our family said Kelly over at JDM did an amazing job for us we rang up, chatted and watched a Rolls spring into action on our behalf. Like dentistry, house hunting can be gut-wrenching but at no time did we not feel like we were the most important clients in Eltham.

Chris · 16 August 2025

5/5

Google

Excellent professional service from all the team at jdm Blackheath for my flat sale. In particular, thank you to Gemma who provided regular updates and prompt and efficient communication to myself, my tenants, and potential buyers. Would highly recommend.

M · 30 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read jdm's Google reviews

Questions about jdm

How many reviews does jdm have?

jdm's London office has 263 reviews across two platforms: 236 on Google, 27 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is jdm's rating?

jdm is rated 4.8 out of 5 across all 263 reviews, and 4.9 out of 5 on Google from 236 reviews, checked 9 October 2026.

Where is jdm's London office?

jdm, 36 Montpelier Vale, London SE3 0TA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.