Trusted Agent profile · London
★★★★★
149 reviews across 1 platform
1341 Road, London, SW16 4BE
James Alexander Estate Agents's office in London, at 1341 Road, is rated 4.5 out of 5 across 149 reviews on 1 platform, including 149 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleVery helpful and professional services from all staff particularly from Ewa. She has been very active and informative during the whole process. I very happy for your services. THANK YOU MICHAEL
Thank you so much Michael, it was our pleasure
5/5
GoogleThe only estate agent i trust is James Alexander. KELLY, one of their agents, is an amazing person, a true star. She handled everything for us and helped us beyhond the scope of her functions, treating us like family. I'm so happy with the service and all thanks to her. I will remain a customer of James Alexander for many years for sure. Thank you for everything. MAKE SURE YOU HOLD ON TO KELLY!!! SHE IS GOLD!!!
1/5
GoogleArranged a property viewing with them, waited 15mins outside property and no one showed. When booking in the viewing the office admin said she would follow up with me after the weekend viewing, she didn’t call me either.
Thanks for your feedback and I am so sorry you had an issue. We take all complaints very seriously, please call me directly to discuss on 0208 679 8601 having spoken to the staff member, they said that they called several times to confirm … More
5/5
GoogleHelpful, friendly and knowledgeable. I made an enquiry via the online form and received a great service but most importantly really sound advice.I would definitely recommend.
Thanks so much Steph it was and always is our pleasure, :)
1/5
GoogleI would give zero if possible. Every time I have called these agents after finding a house online they take details and never return calls. it comes across as either they don't want to sell or they put the houses up online to fool sellers and make it look as if they tried to sell their house fairly. I would never recommend these agents to anyone.
5/5
GoogleBought two properties via James Alexander over the last 2-3 months. Highly recommended.
Thanks Clement it was a pleasure dealing with you too!
5/5
GoogleVery good service, very fast with all the documents, 10/10 service.
Thanks so much Alberto, we hope you're happy in your new home :)
1/5
GoogleCan't give a zero, lied to on a regular basis, takes forever to get a response and even longer to get them to react. sale lost due to their tardiness. Use at your own peril.
Hi Henry, I am sorry to hear that you have had an issue. We take complaints very seriously. You are not registered with us in any respect so we are confused as to our connection with you. Certainly you have never marketed a property with us or bought from us . If you would like to discuss the matter please give me a call on 020 8679 8601 or email enquiries@jamesalexander.com Best Regards Ken Hume
5/5
GoogleI have given James Alexander an excellent scoring as the service I received was excellent and fully met my needs and expectations. …
Angela thank you so much for your lovely words, we loved working with you too! We wish you all the best in your new home
5/5
GoogleI was recommended by a family member..and boy she was right! But I knew from day one that Ken and Caroline would make my dream come true and find me a real good home...they were superb from start to finish.. THANKS SO MUCH FOR YOUR PATIENCE...also a big thank you to all the staff...you make a great team..keep doing what you are doing..
5/5
GoogleJames Alexander has been my estate agency for 11years. Absolutely amazing team in norbury. Always quick to fix any problem i had, amazing customer service. Even when movin out they was a great help with my transition. I would 100% recommend 👌 5 stars …
5/5
GoogleWe were really impressed by the service we received buying through James Alexander. They were honest, reliable and very helpful, even letting us come back to view the house and measure up on a few occasions whilst the sale progressed. Everyone we dealt with at James Alexander were fantastic and I've already recommended the agency to friends selling.
5/5
GoogleGreat customer service. I couldn't be happier with their advice. Trustworthy professionals (Jack and Ken).
Thanks so much Diana, we're always happy to help!
5/5
GoogleMy partner and me are so thankful to the agency and our agent Jason Tre ! After viewing the property was a pleasure dealing with someone understanding, friendly, professional and responsible! Thank you for the great job and support!
5/5
GoogleVery honest and supportive is how I would best describe James Alexander. We sold our house through James Alexander and it was the best decision we made. I would recommend them 110%,you will get honesty, transparency and support when things get a bit stressful, which they will buying or selling.
5/5
GoogleKen, Jack, Zara, Caroline and the rest of the James Alexander Team have been brilliant over the last 7/8 years not just with the rental of our property especially during difficult circumstances but also when we put our property up for sale. …
5/5
GoogleWe did the footwork up and down the high street and invited all and sundry to appraise our house. During this process I encountered various approaches and styles. For us knowledge of the area and catering to our requirements made us choose …
5/5
GoogleThe best agency I ever have
Thanks so much Armandas
5/5
GoogleVery professional, prompt and easy to work with. It’s been a pleasure working with Jason! Thanks again !
5/5
GoogleI found James Alexander to be friendly and professional. They stayed in regular contact with me and dealing with them was great as they made the whole experience stress free. I would recommend using James Alexander as their service really was first class.
5/5
GoogleWe had a great experience buying our property through James Alexander. The team where always so helpful and quick when dealing with any queries. The communication was great through the whole process, would highly recommend James Alexander to anyone looking to move.
5/5
GoogleExcellent service provided by James Alexander when we were purchasing our house . Caroline and all the staff couldn't have been more helpful. Thank you for all your hard work in helping us find out perfect property.
5/5
GoogleJames Alexander were brilliant throughout, from when our house first went on the market until the completion of sale and, even when we actually moved, they were still giving us advice. …
5/5
GoogleAll the staffs are fantastic, especially CAROL, KELLY, JACK. . Very good customer dealing and rents are very reasonable. with them for more than 2 years, as a tenant. 100% satisfied myself and my family.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
James Alexander Estate Agents's London office has 149 reviews across 1 platform: 149 on Google.
James Alexander Estate Agents London is rated 4.5 out of 5 across all 149 reviews, and 4.5 out of 5 on Google from 149 reviews.
James Alexander Estate Agents London, 1341 Road, London, SW16 4BE.
