Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleAmazing Service!
Lauren has been absolutely unreal from start to finish; her communication and cooperation has been great throughout.
Lauren and Abbe sorted all problems and kept us in the loop with all involved. They arranged second viewings straight away, and answered all questions quickly to the best detail.
They have been absolutely brilliant and would recommend their service to anyone.
Gemma Β· 29 September 2023
Agent replied Β· 29 October 2023
Dear Gemma, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lauren, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleReally impressed with Jacksonsβ professional service that helped secure our desired property in what was a quick turnaround. My wife and I would like to pay particular thanks to Paris for her flexible, friendly and responsive approach even though she continually laughed at my wife mocking me π. In addition, we would like to thank Hannah who was very average* negotiating with the landlord and securing a favourable offer.
*Paris told me to say this lol. Hannah was excellent; industrious and persistent.
Andrew & RachelPositiveResponsiveness, Quality, Professionalism
1medsy Β· 27 August 2021
Agent replied Β· 8 June 2023
Dear Sir/Madam, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
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5/5
GoogleWe chose Jacksons because Abbe was by far the most responsive, efficient, positive and helpful of the agents we contacted. And so far we have not been disappointed! In a fairly challenging time for the rental market, Abbe found us tenants within days of the ad going out. She has kept us up to date with all developments, talked us through things when we've needed her to and answered our numerous questions promtly. I would highly recommend Jacksons and would like to thank Abbe in particular.PositiveResponsiveness, Quality, Professionalism, Value
AYESHA Β· 27 August 2021
Agent replied Β· 8 June 2023
Dear Ayesha, We are delighted to read that we have achieved our aim of delivering a five star service and Iβd like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Sarah Tranter Customer Relations Team
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5/5
GoogleJacksons Wandsworth have been super great helping myself and my flat mates to find a home! Tameka has been really friendly and has kept me informed throughout the process.
Erica Β· 26 March 2025
Agent replied Β· 23 December 2024
Dear Erica, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
GoogleRecently had a great experience with Jacksons Wandsworth. We worked with Renee, who was fantastic and made the process easy-going and concise. Great communication and always helpful. Would recommend!
Luke Β· 26 March 2025
Agent replied Β· 26 March 2026
Dear Luke, Thank you for your kind comments regarding Renee and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie
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5/5
GoogleNatasha is a superstar. She helped us find a flat in such a tough market. She was on it with viewings and helped us schedule everything in. Thanks Natasha!
Aleena Β· 26 March 2025
Agent replied Β· 26 March 2026
Dear Aleena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
GoogleAmazing service from start to finish from the Jackson Wandsworth team!
Paris was extremely helpful in making the whole process (which is usually stressful) easy for us both, especially during a pandemic. Paris and the team were very efficient, communicated well, and expediated the process in order to accommodate for us. We couldn't fault the service provided & are very grateful we had such professional guidance from an amazing team! Thanks for all your help, Alex and Elle!PositiveResponsiveness, Professionalism
Alexandra Β· 27 August 2021
Agent replied Β· 26 August 2024
Dear Alexandra, We greatly appreciate you putting aside the time to submit a review about our Clapham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleGreat service, Tameka was really helpful and made the process of renting a flat really easy. She always contactable and was quick to action any issues. Would recommend
Matt Β· 26 March 2025
Agent replied Β· 9 December 2024
Dear Matt, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
GoogleEven if I didn't submit any offer, I would like to thank Alin for being so helpful with me. Alin is really professional, smily and available. He took the time to show me the same place 2 times in one day and didn't try to push me to put an offer on it but instead wanted me to make sure about that I was renting what was the best for me.
The flat looked really nice, I didn't put an offer just because we decided to change our location otherwise I would be more than happy to rent from this agency since I knew I would be in good hands with Alin part of the team. Thank you Alin...
Lili Β· 8 June 2021
Agent replied Β· 8 June 2023
Dear Lili, Thank you for taking the time to leave your great review regarding Alin in our Wandsworth office. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
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5/5
GoogleWe had Paris show us around a couple of properties in Wandsworth and she was friendly throughout, organising viewings with us on short notice and letting me know of new properties that might be of interest! Whilst we didn't end up signing for a flat that we loved as it was quite early in our search, Paris was the nicest estate agent we dealt with during our search and would highly recommend getting in touch with her if you need some help with your search in the Wandsworth area!
Kelly Β· 8 June 2021
Agent replied Β· 8 June 2023
Dear Kelly, Thank you so much for the fantastic feedback, the team at Wandsworth are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
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5/5
GoogleRenee was amazing from start to finish - so kind, and she showed us a couple of extra properties which she thought we'd like. She's been super responsive o the admin side of things, and overall really helpful.
Abbie Β· 9 November 2024
Agent replied Β· 9 December 2024
Dear Abbie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
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5/5
GoogleJackson's were excellent throughout our search and move in process. Our agent Renee was quick to respond and extremely helpful in finding as properties that matched our search criteria. Once we found the the right place Renee was great throughout the offer and move in process and Jacksons were able to help with any issues that arose. We are very grateful for all their help and would highly recommend their services.
Josh Β· 3 September 2022
Agent replied Β· 31 May 2023
Dear Josh, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleReally happy with the service received - we dealt with Abbe from the Wandsworth office, and she was incredibly helpful and made looking for a new home really simple. Abbe was always responsive and willing to help us out, even when we were being awkward with our questions. The whole process was smooth, and we are looking forward to moving into our new home in 3 days! Thanks Abbe and the whole team for all the help!PositiveResponsiveness, Professionalism
Philip Β· 27 August 2021
Agent replied Β· 8 June 2023
Dear Philip, Thank you for your kind words regarding our Wandsworth office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleAbbe was brilliant managing my rental property. Her team went above and beyond finding me a great tenant and achieving more than expected. I would highly recommend.
Hayden Β· 26 March 2025
Agent replied Β· 9 December 2024
Dear Hayden, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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4/5
GoogleI was very happy with the experience working with Jacksonβs Agency, especially Natasha. She was always there to answer any questions and replying to all emails very fast! As there are always a few creases to iron out when moving, Natasha was amazing along the way!
Therese Β· 28 May 2024
Agent replied Β· 26 August 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleGreat experience, the process was very quick and all the information was clear. Renee was really helpful and got us settled in our new home :)
Georgina Β· 26 March 2025
Agent replied Β· 23 January 2025
Dear Georgina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
GoogleAmazing service from start to finish from the Jackson Wandsworth team!
Paris was extremely helpful in making the whole process (which is usually stressful) easy for us both, especially during a pandemic. Paris and the team were very efficient, communicated well, and expediated the process in order to accommodate for us. We couldn't fault the service provided & are very grateful we had such professional guidance from an amazing team! Thanks for all your help, Alex and Elle!
Alexandra Β· 8 June 2021
Agent replied Β· 8 June 2023
Dear Alexandra, We greatly appreciate you putting aside the time to submit a review about our Clapham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleJackson's were brilliant in helping myself and my flatmates find a new property. The operation was seamless and the communication was always very prompt and clear. Lauren was very quick to respond to any request we had, and the process of securing the offer was made very comfortable through their support. Would definitely come back!
Tom Β· 6 November 2023
Agent replied Β· 27 November 2023
Dear Tom, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleMy partner and I put in a request through Jacksons for our first rental together and within a week we had viewed and had an offer accepted on our ideal property. Renee was super helpful throughout the whole process, answering all of our questions and arranging a second viewing for measurements etc. Would highly recommend!
Carys Β· 19 April 2025
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5/5
GoogleAfter meeting with two other agents we felt confident in our decision of choosing Jacksonβs Wandsworth because of Abbeβs passion for the property, knowledge of the area and friendly demeanour. From listing the property, to finding a tenant, to supporting with pre tenancy arrangements Abbe and Renee have been great - we would definitely recommend Jacksonβs Wandsworth to anyone looking to get their property rented.
Molly Β· 1 January 2023
Agent replied Β· 31 May 2023
Dear Molly, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleRecently went through the process of taking up a tenancy with Abbe at Jacksons and was very easy and smooth. She happily listened to our needs an md requests and only contacted us regarding properties that met our requirements. Signing and processing the tenancy was also very easy and all done online with us only having to go to the office to show ID's which was no issue as they were open most evenings after my working day was done.
Would be happy to use them again and recommend to anyone looking.
Mikaela Β· 8 June 2020
Agent replied Β· 8 June 2023
Dear Mikaela, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments regarding the high quality service you have received and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
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5/5
GoogleThis was our first time using jacksons and was a very pleasant one. Abbe was amazing never a phone call away and always able to chase up what we needed. The communication was good and made the process easier. We found the right property first time round, and pleased after meeting the landlord that it's in very good hands with ourselves and jacksons. I think they offer quick service and at times maybe stressful with the move was able to help every step of the way. I would recommend them to anyone as the team where really helpful and able to get hold of which I think is very important when we live in a very fast pace environment.
Jordan Β· 8 June 2020
Agent replied Β· 8 June 2023
Dear Jordan, We greatly appreciate you putting aside the time to submit a review about our Wandsworth Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
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5/5
GoogleHighly recommend Jacksons Estate Agents as a service, in particular the team at Wandsworth Town. Alin Andronic was my agent and was very helpful through the entire rental process. He was able to explain all key aspects of renting the property, walked me through the documentation and checks involved and above all was personable and approachable throughout. He was highly responsive to my questions and the agency has seamless processes in place which allowed me to sign contracts in soft copy, without visiting the agency in person. This was particularly handy for a full time worker like me. Thank you for all your help.
Nikita Β· 8 June 2020
Agent replied Β· 8 June 2023
Dear Nikita Mohite, Thank you so much for the fantastic feedback, the team at Jacksons Wandsworth are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
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5/5
GoogleMy work with Jacksons was very good, especially with Nathan Wright. Very polite and professional , he helped me to find an exact property I was looking for . Highly recommended to work with them
ΠΠ½Π½Π° Β· 24 March 2026
Agent replied Β· 26 March 2026
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.