Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had such a phenomenal experience with Patrick and the team at Jackson’s in Wandsworth. From start to finish, the service was professional, friendly, and efficient. Communication was always clear and prompt, and they went above and beyond to make the whole process of renting our new home stress-free. 😊 …
Nikita · 26 October 2025
★★★★★ 5/5
GoogleRenee was amazing from start to finish - so kind, and she showed us a couple of extra properties which she thought we'd like. She's been super responsive o the admin side of things, and overall really helpful.
Tilly · 26 March 2025
Agent replied · 26 March 2026
Dear Abbie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleHaving considered several agents at the start of the process, I’m extremely happy to have made the right choice with Jackson’s, and would highly recommend them. It’s been an excellent experience so far. As a landlord living abroad, I have found the entire process of Jackson’s marketing and managing my property to be completely seamless. The professionalism with which they’ve dealt with the rental has been first rate, and a huge help whilst being out of the country. Kudos to Abby and the team, keep up the great work.
Andy · 29 October 2022
Agent replied · 29 October 2023
Dear Andrew, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRenee was extremely helpful, a great communicator and made the process of signing onto a new flat clear and straight forward.
Leanne · 26 September 2025
Agent replied · 26 March 2026
Dear Leanne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
★★★★★ 5/5
GoogleLooking for a new place to live is never easy until you meet the team from Jacksons. Joseph and Renee was an absolute 5*. Professional, friendly helpful. We got the flat we 1st flat we wanted all thanks to Joseph. He showed us the flat, we wanted it and it gone to someone else. The flat came back in the marked, he called us straight away, while showing us other places that he thought might be suitable for us.
My Flatmate and I are very grateful! We would definitely recommend Jacksons to everyone looking to rent or landlords!
Thank you Joseph! Thank you Renee!
Jo & Roxie
Jo · 11 September 2022
Agent replied · 31 May 2023
Dear Jo and Roxie, Thank you for your great 5 star review, and mentioning your experience with Joseph & Renee in our Wandsworth office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy agent Nathan was quick, responsive and helpful in communicating my small requests to the Landlord during the rental process.
Christian · 26 September 2025
Agent replied · 26 March 2026
Dear Chrstian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asha
★★★★★ 5/5
GoogleHad an amazing experience as a tenant with Jackson’s Estate Agents and Paris, one of their letting agents. It was tough for me as a first time renter in the UK to understand the rent process details. When I had any requests and questions, Paris was eager to answer them and, in general, was nice, supportive and accommodating through the whole process. She went above and beyond to get me the keys in time. Last but not least, communication was excellent, updates on every step. I will recommend the company and Paris!PositiveResponsiveness, Quality, Professionalism
A · 27 August 2022
Agent replied · 8 June 2023
What a lovely review you have given regarding our Wandsworth office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with Jacksons for several years now and it's been a great experience from my side. I have mainly been dealing with Abbe Lord at Jacksons. Abbe and her team are always quick to respond to any issues or questions I have and have been doing a great job. I highly recommend Jacksons.
Pieter · 28 May 2024
Agent replied · 26 August 2024
Dear Pieter, Thank you for your kind comments regarding Abbe and the team, along with your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAbbe, Renee and the team here are fab! Like everything in life, there are questions and queries, but the team effectively and efficiently deal with them, or take them away and come back with answers as promised. …
Nicky · 26 January 2026
★★★★★ 5/5
GoogleExcellent experience with everyone at Jacksons. I mostly dealt with Mahenar, who was pretty much the only estate agent in the London area who actually helped me find somewhere nice to rent. Most the other agencies were rude, and largely non-human. Mahenar especially helped me navigate a tricky market, and recommended several properties to view. Nothing was a rush or a problem. By the end of my search I was only viewing properties from Jacksons. Thanks again.PositiveResponsiveness, Quality, Professionalism
James · 27 August 2022
Agent replied · 8 June 2023
Dear James, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleChloe Lee at Jackson’s, is really fantastic for tenancy management. Based on my experience with her she’s proactive and supportive and is always quick to respond. I could safely say she is the best tenancy manager I have had in all my years of renting :)
Solaia · 21 March 2026
Agent replied · 26 March 2026
Dear Solaia , Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleHaving considered several agents at the start of the process, I’m extremely happy to have made the right choice with Jackson’s, and would highly recommend them. It’s been an excellent experience so far. As a landlord living abroad, I have found the entire process of Jackson’s marketing and managing my property to be completely seamless. The professionalism with which they’ve dealt with the rental has been first rate, and a huge help whilst being out of the country. Kudos to Abby and the team, keep up the great work.
Andrew · 31 May 2022
Agent replied · 31 May 2023
Dear Andrew, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbigail Cooper at JSS is amazing. She is responsive, informative, has a firm grasp on what is achievable, the current market conditions, and she does this with transparency. Abigail is also very empathetic and kind. Given the current state of the housing market in London, it is reassuring to know there is an estate agent who cares and goes the extra mile.
Jen · 2 December 2023
Agent replied · 1 January 2024
Dear Jen, Thank you for your kind comments regarding Abigail and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Jackson agency was very good and I have to thank Kelly and David for their help in the whole procedure, and especially in the end where they helped very much in chasing responses and finalise the process.
They have been always available to help me and they were very quick in answer to my numerous questions :)
I would definitely recommend Jackson Wandsworth.
Ginevra · 22 August 2023
Agent replied · 29 October 2023
Dear Ginevra, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Wandsworth office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Jacksons, and a huge thanks to Abbe for her incredible support in letting my flat. From start to finish, she was professional, proactive, and made the whole process seamless. Her communication was excellent, keeping me updated every step of the way, and her expertise made all the difference. I couldn’t have asked for better service - highly recommend!
Kat · 9 April 2025
★★★★★ 5/5
GoogleAbigail Cooper has been the best agent I have worked with during my 5 years of living in London. She is extremely diligent and professional, and was fully aligned to my requirements from the very first call we had. Abby was super responsive and communicative, keeping me informed of any updates or new properties that became available. She truly went above and beyond to secure me my new home!
Ollie · 26 May 2023
Agent replied · 8 June 2023
Dear Ollie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRecently signed for a new flat through Jacksons Wandsworth which was handled by Renee. Very helpful, responsive and efficient throughout the whole process, couldn't recommend Renee and the wider Jacksons team highly enough.
Charlie · 26 March 2025
Agent replied · 26 March 2026
Dear Charlie, We really appreciate you taking the time to leave such lovely comments about Renee. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
★★★★★ 5/5
GoogleNathan was a great help to me when looking for a property. Super responsive and professional, I recommend getting in touch if you’re in need of a good estate agent.
Emily · 5 March 2026
★★★★★ 5/5
GoogleRecently rented a flat with Jacksons. Patrick has been our agent and main point of contact throughout the process and has been thoroughly efficient. No nonsense and swift with everything. A smooth transaction - no problems at all.
Joanna · 26 December 2025
★★★★★ 5/5
GoogleHad great experience recently in my rental search, in particular with Natasha, showed multiple properties and was always helpful guiding us through the process and helped get the flat we wanted! Was always happy to answer calls even for minor things and even spotted a minor change needed to contract that we didn’t even notice so much appreciated there. Was also nice as Natasha had showed us the property we moved into a year ago as well so was nice to see her again to show us round as we could trust her and she even vividly remembered the property from over a year ago which I found very impressive. HIGHLY recommend!!!
Alex · 26 March 2025
Agent replied · 10 November 2024
Dear Alex, Thank you for your kind comments regarding Natasha and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah
★★★★★ 5/5
GoogleI cannot say enough great things about my experience with Tameka Koranteng. For over a week, she was incredibly supportive, guiding me through every step of the process with patience and expertise. Even when I doubted my application would go through, Tameka never gave up and went above and beyond to make things happen. Her dedication and professionalism are unmatched, and she truly made a stressful process so much easier. I honestly believe she’s the best, and I’m so grateful for her help. Highly recommend!
Maysem · 26 March 2025
Agent replied · 9 December 2024
Dear Maysem, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleRenee was so helpful with all the renting process, we were so stressed and she calmed us and made sure we got the flat we wanted and fought for it :)
Cristina · 26 March 2025
Agent replied · 23 October 2024
Dear Cristina, Thank you for your kind comments regarding Renee and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah
★★★★★ 5/5
GoogleRenting journey was a breeze thanks to Lauren! Her communication was top-notch, keeping me in the loop every step of the way. Even with me living far away, she was flexible and helpful, even offering to meet after hours for key handover. Friendly and professional, Lauren truly made the whole process stress-free. Massive thanks. Five stars! ⭐⭐⭐⭐⭐
Jude · 29 January 2024
Agent replied · 26 August 2024
Dear Jude, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Wandsworth office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience working with Jackson’s Wandsworth Estate Agents has been exceptional. I have been thoroughly impressed with their professionalism and communication. Special thanks to Abbe for her excellent advice and finding me good tenants so quickly, and also to Natasha for all her help. I would highly recommend Abbe and her team.
Lucy · 28 April 2024
Agent replied · 26 August 2024
Dear Lucy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
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