Trusted Agent profile · London

Jacksons Estate Agents Wandsworth reviews in London

4.9

★★★★★ Excellent

616 reviews across 1 platform

507 Old York Road, London, SW18 1TF

Jacksons Estate Agents's office in London, at 507 Old York Road, is rated 4.9 out of 5 across 616 reviews on 1 platform, including 616 Google reviews rated 4.9.

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4.9 / 5

616

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Had a wonderful experience with Jackson's Wandsworth during our search for and finding a new apartment. All staff were lovely; Tom was extremely helpful, friendly and positive throughout the entire process, can't thank him enough. Would highly recommend Tom to my friends and family and he is truly deserving of a 5-star rating! Many Thanks

Laura · 9 June 2018

Agent replied · 8 June 2023

Dear Laura, I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations

5/5

Google

Great experience, Abigail was really helpful during our search for a property and since then herself and Lauren have been great when we've needed further assistance

Oliver · 29 September 2023

Agent replied · 29 October 2023

Dear Oliver, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Brilliant letting agency. My letting agent Mahenar has been on the ball and really good about following things up, she has made a huge effort in helping us find the right place. I would highly recommend this agency.

Letitia · 11 September 2022

Agent replied · 8 June 2023

Dear Letitia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Renee has been very helpful in finding a property in a short period of time. I have experienced her as friendly but most importantly, responding fast on enquiries. Received clear instructions and guidance from beginning until the end.

Daniel · 11 September 2022

Agent replied · 8 June 2023

Dear Daniel, It’s great to hear that you have had a brilliant experience with our Wandsworth office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Mahenar has been very helpful throughout the whole process from arranging a viewing to securing us a property. She made the process stress free and always took time answering any questions. I would definitely recommend her as an estate agent!

Dario · 8 June 2022

Agent replied · 8 June 2023

Dear Dario, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was looking for a new flat in a short time frame, under restrictive circumstances which made contract negotiations more complicated. Abbe Lord went out of her way (even working on her days off) to help facilitate a smooth and successful move into an extremely nice new flat. Highly recommend.

Matt · 8 June 2020

Agent replied · 8 June 2023

Dear Matt, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Thanks to Jacksons for their helpful and friendly service.

P · 11 October 2026

5/5

Google

Dan Arrowsmith was a wonderfully informative, honest and hard working contact for us whilst selling our house. Always available to ask and check in with. Appreciated the extra phone calls from him and updates to keep us informed in the exciting/nerve wracking process of selling a house. Would thoroughly recommend him to friends and family!

Jonathan · 9 June 2017

Agent replied · 8 June 2023

Dear Jonny, Thank you very much for your great review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chugthai Customer Relations Manager

5/5

Google

I worked closely with Renee from Jacksons on finding a new apartment in Wandsworth. She was increidbly accomodating to our situation and a pleasure to work with. She always kept me up to date, continued to send potential properties to us …

Joe · 26 March 2025

Agent replied · 23 October 2024

Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Great customer service! Abigail was very proactive and easy to work with!

Des · 27 June 2024

Agent replied · 26 August 2024

Dear Des, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Everyone at Jacksons was extremely helpful in helping me and my friends secure a flat! Especially Abbe, as after giving us a detailed viewing, went above and beyond to make us feel like a priority and has been extremely responsive throughout.PositiveResponsiveness, Quality

Fraser · 10 January 2022

Agent replied · 8 June 2023

Dear Fraser. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Abigail has been professional, diligent and easy to deal with through the process of securing a new property.

Daniel · 28 February 2024

Agent replied · 26 August 2024

Dear Daniel, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Great services offered by Patrick and team. Thank you!

Eric · 26 September 2025

5/5

Google

Abigail has been great! She’s quick to respond and has been very helpful in our search for a rental. I highly recommend their services.

Leroy · 8 October 2023

Agent replied · 29 October 2023

Dear Leroy, Thank you for taking the time to leave a wonderful 5 star Google review. Abigail will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I locked myself out of my house due to my own clumsiness and the team at Jackson’s were super helpful and on hand to send someone over within 10 minutes with the spare keys to let me back into the property. Thank you Paris for coming to help me!

Jack · 8 June 2020

Agent replied · 8 June 2023

Dear Jack Phillips, Thank you for your great review regarding our Jacksons Wandsworth office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

The team at Jacksons were incredible from start to finish when helping us find our rental property. Particularly, Abigail demonstrated dedication and an understanding of what we needed. She ensured that our needs were met and she was always available to answer any questions or address any concerns. She found the perfect property for us and made a usually frustrating process easy. Thank you!

Maria · 29 March 2024

Agent replied · 26 August 2024

Dear Maria, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Wandsworth office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Really impressed with Renee & Natasha’s professionalism during our flat search. Every step from viewing the flat to signing the contract was seamless and they went the extra mile to ensure me and my partner were comfortable with our new tenancy!

Mollie · 21 March 2025

Agent replied · 26 March 2026

Dear Mollie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

Paris made the process so easy with her responsiveness which was greatly appreciated! There’s been constant communication which has made us feel at ease and we’ve already recommended Jacksons to other friends who are looking at moving to the area.PositiveResponsiveness, Professionalism

Oliver · 10 January 2022

Agent replied · 8 June 2023

Dear Oliver, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thanks to Abbe and the team for turning around our let at such short notice and working so hard. Genuinely felt you were working to get the best for us and 3 competing offers was the result of your hard work and local knowledge!

Harry · 8 June 2021

Agent replied · 8 June 2023

Dear Harry, We are delighted that you took the time to leave such a fantastic review which the Wandsworth team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

We just rented a property thanks to Abbe Lord at Jacksons Wandsworth. She went above and beyond to make sure we secured our desired flat and even stayed behind after work hours to help us. She was professional and honest and we are very grateful for her help.

Laura · 8 June 2020

Agent replied · 8 June 2023

Dear Laura, Thank you so much for the fantastic feedback, the team at Wandsworth are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Fantastic service from start to end by Lauren Green. And Abbe was really helpful when she was out on holiday. Would highly recommend!

Ash · 29 September 2023

Agent replied · 29 October 2023

Dear Ash, We really appreciate you taking the time to leave such lovely comments about Lauren. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Wandsworth team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mahenar has been very helpful throughout my search. Although I still haven’t secured a property yet she was the only agent that took time to understand what I actually require. Definitely recommend her as an estate agent!

Moe · 8 June 2022

Agent replied · 8 June 2023

Dear Moe, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Mahenar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Whereas many estate agents are pestering or unresponsive, Jacksons was respective of our time while working in our interest. Alin was incredibly helpful and accommodating in our search for a new flat. The process was seamless and has made for a smooth transition to our new home.

T · 8 June 2020

Agent replied · 8 June 2023

We greatly appreciate you putting aside the time to submit a review about our Wandsworth Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I knew as soon as I met Abbe the manager, that they were the agents I wanted ! Super knowledgeable and personable, always gave me notice of viewings and secured the price that I wanted. Subsequently very helpful on enquires and have kept in touch throughout the letting to check up on everything and answer any queries that I may have. Very happy with the service and they have their office in a prime location.

Pamela · 24 May 2023

Agent replied · 31 May 2023

Dear Pamela, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

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