Trusted Agent profile · London

Jacksons Estate Agents Earlsfield reviews in London

★★★★★ Excellent

876 reviews across 1 platform

372/374 Garratt Lane, London, SW18 4ES

Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 876 reviews on 1 platform, including 876 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

876

Reviews on Google

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My experience with Jackson’s was stress free and easy. Yasmin was super helpful and no question was to much to answer. She made the process of finding our new home a breeze and kept us updated and informed constantly. Thank you Yasmin!

Shannon · 28 November 2018

Agent replied · 27 November 2023

Dear Shannon, We are delighted to read that our Earlsfield Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

We have let a property through Jacksons recently, Komail and his team have been incredibly helpful, friendly and professional. They respond quickly and go beyond compared to others I’ve had experience with.

Eric · 27 November 2021

Agent replied · 27 November 2023

Dear Eric, I was delighted to read the comments in relation to our Earlsfield office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Will was brilliant, very helpful friendly and easy to work with. Sadly we have decided to buy in a different area, but would definitely come back to him if we were looking in Earlsfield again. Thanks for all your help!

Kat · 28 November 2019

Agent replied · 27 November 2023

Dear Kat, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Purchased a property through Jackson’s Earlsfield. Our agent Harry Proud was fantastic. Very informative whilst also being considerate to the sellers. Would defiantly recommend.

Adam · 27 November 2022

Agent replied · 27 November 2023

Dear Adam, It’s great to hear that you have had a brilliant experience with our Earlsfield office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Our experience with Jacksons has been excellent. A very smooth process from start to finish. Katy M-L and all the team were very professional and communicated very well at all points of our sale. Thank you again for all your hard work!

BEN · 26 October 2024

Agent replied · 9 November 2024

Dear Ben, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

Irina was great and helpful throughout all the process. Highly recommended if you're looking for a house in wandsworth area

Stefano · 1 April 2023

Agent replied · 27 November 2023

Dear Stefano,Thank you for your great 5 star review, and mentioning your experience with Irina in our Earlsfield office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

It's been a pleasure to deal with Jacksons Earlsfield. In particular, Jerome was terrific -- friendly, professional, responsive and efficient.

Neill · 1 April 2023

Agent replied · 27 November 2023

Dear Neill, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Big thank you to Jacksons for helping us find our first rental property. Ffion in particular was fab and despite us asking a million questions and wanting additional viewings of the property we ended up moving in to, she was professional, helpful and efficient at all times. I'd definitely recommend Jacksons. They listened to our needs and really took the time to understand what our priorities were. To the point that we even managed to see this property before they had even listed it! Since moving in we contacted them to get someone out for the boiler (turned out to be user error) but they organised it in the same day and kept us updated with what they were doing.PositiveResponsiveness, Quality, Professionalism

James · 26 October 2021

Agent replied · 27 November 2023

Dear James, Thank you for your kind words regarding our Earlsfield office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Komail was really helpful when I was recently looking for a new flat. It was clear that he really knew the area well and was super responsive to all my questions. His support was much appreciated!

Laura · 27 November 2020

Agent replied · 27 November 2023

Dear Laura, Thank you for your kind words regarding our Earlsfield office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

In terms of Property Managers, Jamie has been by far the best we have had so far at Jacksons Earlsfield. Jamie is always super responsive, and makes himself available to assist us no matter what the matter may be!

Joel · 28 November 2019

Agent replied · 27 November 2023

Dear Joel, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Had a great experience with George, the options presented were exactly what we were looking for. While the whole process can be a bit awkward and weird at times, he made me feel comfortable and was a great time all together.

Susanna · 26 October 2024

Agent replied · 9 November 2024

Dear Susanna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

We are currently buying a house in Earlsfield and Harry has been great throughout - always very friendly, efficient and responsive. Thanks Harry!

Ella · 27 November 2022

Agent replied · 27 November 2023

Dear Ella, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Earlsfield office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

BEST ESTATE AGENT IN EARLSFIELD! Could not think of more positive things to say about Jackson's and Harry Proud. We had a nightmare trying to sell our flat on Garratt Lane with another local estate agent, who couldn't sell it in 6 months. We re-listed with Jackson's and Harry sold it within 5 days. He was so helpful and patient throughout the process - we couldn't recommend more - thank you!

James · 27 November 2022

Agent replied · 27 November 2023

Dear James, Thank you for taking the time to leave a wonderful 5 star Google review. Harry will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

David was instrumental in the successful purchase of our property, under very time-sensitive conditions! Will definitely use Jacksons for our sale as and when - highly recommend for professionalism and effectiveness.PositiveResponsiveness, Professionalism

Louise · 27 August 2021

Agent replied · 27 November 2023

Dear Louise, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Earlsfield office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

We have had a number of dealings with Jacksons in Earlsfield, both in purchasing properties for our portfolio as well as renting them out. They have provided a fantastic service in all respects and continue to find us good and reliable tenants in spite of the difficult times due to the pandemic. Jessie in particular has been very helpful and a good communicator at all stages of the rental process. We would not hesitate to recommend Jacksons as a first class , all round agent for all property needsPositiveResponsiveness, Quality, Professionalism, Value

Paul · 27 August 2021

Agent replied · 27 November 2023

Dear Paul, What a lovely review you have given regarding our Earlsfield office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My husband and I sold our flat in Putney in June 2021 (just before the stamp duty holiday ended!) and we were really impressed with the service provided by Jacksons. We would definitely recommend!! We changed our estate agents to Jacksons having previously been with another local agent for several months without any credible offers. We were really impressed by the professionalism and attention we received from Jacksons, particularly from Caspian in their Earlsfield office who was excellent throughout. Jacksons hit the ground running and we immediately had lots of viewings. They were upfront and honest with us about the feedback we were receiving and the suggestion to lower the price resulted in us finding a buyer within the week. We were fortunate to be able to complete on the last day of the stamp duty holiday which created a number of challenges along the way. Caspian drove the whole process and it was largely because of his persistence that we were able to get the deal over the line.PositiveResponsiveness, Quality, Professionalism

Jo · 27 August 2021

Agent replied · 27 November 2023

Dear Jo. Thank you for sharing your kind words about Caspian in our Earlsfield office. Your comments are much appreciated by the team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jackson were helpful and efficient at helping me and my friends through the rental process, many thanks to Irina

Lucy · 1 April 2023

Agent replied · 27 November 2023

Dear Lucy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Dealt with Ffion for our move and the process couldn't have been made more simple. Great communication and willingness to help negotiate best terms for both parties. Would highly recommend

Chris · 27 November 2021

Agent replied · 27 November 2023

Dear Chris, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

James is just amazing! So friendly, knowledgeable and enthusiastic! With James it is an absolute pleasure to view properties. He was very engaging and helpful. Nothing was too much trouble. Thank you... will definitely be using your services again. Cheers

Sharif · 28 November 2018

Agent replied · 27 November 2023

Dear Sharif, We are delighted to read that our Earlsfield Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Jacksons Estate Agents found us a great property and have ensured a pain free stay. After sales and maintenance have been exceptional with a special mention to Jordan Willingham and his team who always go the extra mile. Highly recommended

Steven · 28 November 2018

Agent replied · 27 November 2023

Dear Steven, We are delighted to read that our Earlsfield Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

We have the pleasure of having Ana Tonial as our property manger. When moving in, we had multiple things that were broken. Ana, a very understanding person, was able to help us and understood our needs. Thanks Ana!

Stephanie · 28 November 2019

Agent replied · 27 November 2023

Dear Stephanie, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Full of praise for this office, especially Shahbaz and Raymond, without whom I would have given up hope! Whole process of selling my flat was carried out very professionally and with excellent customer service. Thank you so much.

Sally · 28 November 2019

Agent replied · 27 November 2023

Dear Sally, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

From appointment to completion of contract was a seamless and a stress free process. I found Neve, and the Team at Jackson's, professional, helpful, friendly and enjoyable to work with. If you are thinking of buying or selling a property in the area, I would highly recommend using them.

Sonny · 28 May 2024

Agent replied · 26 August 2024

Dear Sonny, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Abigail was super helpful with the renting process, being on top of timelines and documents required. Thank you!

Elisa · 1 April 2023

Agent replied · 27 November 2023

Dear Elisa, Thank you for your great 5 star review, and mentioning your experience with Abigail in our Earlsfield office. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Jacksons Estate Agents Earlsfield won Platinum in The Trusted Agent 2026 awards.

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