Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRenee was very professional and easy to deal with. She took the time to understand what I was looking for and helped me find the right flat. She was very responsive and was happy to help with my questions along the way. Would definitely recommend.
Harriet · 27 November 2021
Agent replied · 27 November 2023
Dear Harriet, thank you for your kind words about Earlsfield. Your comments are much appreciated by the Earlsfield team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience. Kelly was really helpful with all our queries throughout the process and supported us from the day we viewed the property till the day we got our keys. Would definitely recommend, as we are very happy in our new house!
Maria · 27 November 2021
Agent replied · 27 November 2023
Dear Maria, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently found my new flat through Jacksons. Komail has been an absolute superstar throughout, helping me navigate the process and get the best deal not only on the flat but furniture from the previous tenants. I’d recommend him and his expertise to anyone looking!!
Beth · 27 November 2021
Agent replied · 27 November 2023
Dear Beth, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were looking for a property to rent in the Earlsfield area and chose Jacksons. They have been great to deal with and found us just what we were looking for. A special mention to Ffion our agent, as her professionalism, efficiency and willingness to help really made a difference.
Jenny · 27 November 2020
Agent replied · 27 November 2023
Dear Jenny, Thanks for the great five star review, I am pleased to hear you have received a great service from Ffion and our Earlsfield office. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleService was spot on, from first call to securing. Neve was great in identifying properties that were in the right category for what we were looking for as well as providing additional support with the purchase process.
Nick · 27 November 2022
Agent replied · 27 November 2023
Dear Nick, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons Estate Agents in Earlsfield are very good. I dealt with Kelly Sims when considering purchasing a property on their books and she was very helpful, responsive and a good communicator, providing regular updates regarding the property.
David · 27 November 2022
Agent replied · 27 November 2023
Dear David, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Earlsfield office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleHaving not sold a property for 10 years we were delighted with the reassurance and support we received from Sophie and the team in the Earlsfield office. They were approachable, friendly and helpful. Sophie kept us briefed and up to date on interest and was always honest with feedback from viewings which was extremely helpful.
Karen · 28 November 2018
Agent replied · 27 November 2023
Dear Karen, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThe process of securing a house to rent was very easy through Jackson and our offer was accepted quickly with no fuss. Jan Nefes has been great helping with all of our questions, and has always taken on board our requests and helped in her full capacity with a positive end result for us. Thanks!
Georgie · 28 November 2018
Agent replied · 27 November 2023
Dear Georgie, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJust finished the process of signing for a new flat with my partner, Jerome was really helpful with honest feedback and always available to speak to us about the process
Cameron · 30 June 2023
Agent replied · 27 November 2023
Dear Cameron, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a garden flat to move with my dog and found one with the help of Irina! She was so kind, friendly and helped me every step of the way. She was upfront and honest, which it is not the common behavior I've experienced from estate agents, she gave me advice, answered all my questions, followed up with me and really tried her best to help me get my offer accepted. She is really professional as well. It's been a bit of a warzone out there right now for tenants, and I had another layer of worry because of my dog, but I felt supported by Irina, thank you!
Flavia · 1 May 2023
Agent replied · 27 November 2023
Dear Flavia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNeve has been very patient & professional through out the whole procedure. We can’t thank her enough and will never hesitate to recommend her on.
Jamie · 28 October 2023
Agent replied · 27 November 2023
Dear Jamie, Thank you for your great 5 star review, and mentioning your experience with Neve in our Earlsfield office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally appreciated the time that Katy put into showing us around properties, she was always friendly and open to any questions. Thank you Katy 🤗 …
Sigrun · 28 September 2023
Agent replied · 27 November 2023
Dear Sigrun, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJack was a great help and very attentive with the whole offer experience particularly with how tricky the London rental market currently is. Would definitely recommend!
Olivia · 28 September 2023
Agent replied · 27 November 2023
Dear Olivia, Thank you for taking the time to leave a lovely review regarding Jack. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRenee was great to work with. She got not one but two offers for my flat within 24 hours, and was very efficient and effective at getting everything sorted, even when we encountered a few bumps in the road (bumps not her fault, but she dealt with them brilliantly!)
Anne-Marie · 27 November 2020
Agent replied · 27 November 2023
Dear Anne-Marie, I was delighted to read the comments in relation to our Earlsfield office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAlthough Keah had only recently joined the team, she had great knowledge in the area, as I was unsure, where would suit me best.
Keah was a great listener, she made me feel very comfortable in communicating my wishes and criteria in the type of property I was looking for. Very professional service :)
Cleo · 28 November 2018
Agent replied · 27 November 2023
Dear Cleo, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GooglePaige is an amazing, efficient agent. She assured that all of my requirements were met! She was the best!!!
Olivia · 28 February 2024
Agent replied · 26 August 2024
Dear Olivia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleWe used Jackson’s for the sale and purchase of our house and new home. We are particularly appreciative of David Hearn who has worked tirelessly to get this over the line. He’s been incredibly generous with his time as our new home is quite a project, facilitating viewings with builders and other tradespeople to ensure this project was possible for us. When our first buyer fell through due to the buyers financial issues, he managed to find a new buyer within a week. Thank you so much, David.
Frankie · 1 April 2023
Agent replied · 27 November 2023
Dear Frankie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with David, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank all the girls at Jackson Earlsfield, they’re all very professional. A special thanks to Renee who greet us superbly and helped us promptly with the choice of our perfect home!
Olivan · 27 November 2022
Agent replied · 27 November 2023
Dear Olivan, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLauren went above and beyond for us. She was always available to answer my questions, quick to find solutions and offer us support as first time renters. I would highly recommend working with Jacksons Earlsfield.
Lauren · 27 November 2022
Agent replied · 27 November 2023
Dear Lauren, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLauren has been a great help during our flat search and throughout the offer process. She was efficient and gave good advice regarding our offer and regarding the market in general which was much appreciated.
Georgia · 27 November 2022
Agent replied · 27 November 2023
Dear Georgia, Thank you for your review, and mentioning your experience with Lauren in our Earlsfield office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GooglePaige was absolutely amazing. She has been really helpful from the start, allowing for extra viewings when needed and constantly keeping us updated.
We also got the property we loved so cannot thank her enough!
Emma · 27 November 2022
Agent replied · 27 November 2023
Dear Emma, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Earlsfield office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophie was great at showing us properties that really matched our requirements and preferences - unlike may other agents we dealt with. It really felt like they were working for us during our purchase, as well as for the vendor. Jacksons really helped throughout the process, assisting even after our offer was accepted.
Skwiff · 28 November 2018
Agent replied · 27 November 2023
Dear Tricky & Biff, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleJacksons have been brilliant throughout our renting process. Jack was fantastic. He was so helpful and really took our requirements on board when we were searching for a rental property. He found us the perfect flat in the perfect location and we couldn't be happier. I'll definitely recommend Jack and Jacksons to others!
Anna · 28 November 2018
Agent replied · 27 November 2023
Dear Anna, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleOliwia and the Jacksons team did a great job in helping me find an apartment in demanding circumstances. I had a very short amount to time to find an apartment that fitted my budget, preferences and timeframe. When i got in touch with Oliwia it was a Wednesday and I had only 5 days (2 of which were the weekend) left until the end of my previous rental agreement. Oliwia straight away was able to find properties that met my needs in a very fast moving market. It was very important to me that I find a new place and avoid hassle putting all my things in storage and avoid the costs of finding temporary accommodation. . Within that period I found a great place, got my contract sorted including the removal of the existing furniture and managed to get me background checks pushed through which required a lot of work. Oliwia guided me though the whole process and got everything done in time. Can't recommend highly enough! Thanks again Oliwia!
Patrick · 2 March 2023
Agent replied · 27 November 2023
Dear Patrick, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
