Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a very good experience with Intra capital. They helped us in securing the property for renting and also manage the property. Recently we had serious plumbing issues at the property and Novia Sungeelee from Intra capital went above and beyond in chasing the landlord and arranging an engineer to fix the issue. She is kind and very professional in her approach. Appreciate her help. Thank you!
Sushma · 16 April 2023
Agent replied · 19 June 2024
Hello Sushma, Thank you very much for the review.
We are pleased Novia managed to assist you and hopefully, you will not have any more issues, fingers and toes crossed!
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GoogleHad a really great experience with Intra Capital Estates. As a buyer, I was very well supported - there was a solid understanding of what needed to be done at every stage, and this was explained in a way I could understand. The communication was excellent throughout, all problems were solved in a resourceful way. Couldn’t have wished for a better or more professional agent.
J · 16 April 2023
Agent replied · 19 June 2024
Dear Jonathan,
Thank you so much for taking the time to write this review. We hope you will be very happy in your new home and we wish you all the best for the future!
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GoogleWe moved to the UK in 2022 and able to let a house through Intra-Capital Estate Agents. Our main contact person is Novia and from the first date in the property she assisted us lot. As we are new comers to the UK, we did not have much idea about the rules and regulations of UK rental market and Novia explained everything in more simple manner. This was a big relief for us. After staying nearly 18 months, recently we moved to a new property as we need much spacious place. During the past 18 months Novia helped us immensely and handled our matters professionally.
Finally, I would like to state that it has been pleasure to work with Novia. She is coordinated our all requests professional and friendly manner and guided us professional and friendly manner till the end of the contract.
Novia, thank you very much for all the support and guidance provided by you from the first day of our stay in our previous property.
Thank you and Good Luck.
Hareen · 18 May 2024
★★★★★ 1/5
GoogleUnprofessional. Not responding on time, not sure what they are doing. I have placed 3 offers. I got no offical response, i have to call and follow to see what happen with my offer. Last offer they promised they will back to me in the second day. Second day the agent told me his manager will call me in the same day. Never happened. And then as usual i call to follow up. And the response was my manager didnt call he was busy maybe. And i think your offer will not go .if you have another flat dont west your time . . I already wasted my time following with you since 2 weeks now. I dont recomend for landlords or customers.
Please no one call me . To change my comment, i never received a following call from your company. Dont start now .
Regards .
Mo
Mohamad · 16 April 2021
Agent replied · 19 June 2024
Hello Mohamed,
I am sorry to see you have decided to write us a negative review and that your application for our property was unsuccessful.
As explained to you at the point of your offer, in order to pass the affordability for referencing you have to be earning a combined income of 2.5x the annual rent. Whilst you showed us your bank statements from your business account, it is a housing act tenancy and therefore we have to reference you as an individual, not a company. The other option given to you was to pay 6 months rent in advance or to provide a UK based guarantor. These options were sent to you via email on 19th August 2020 @ 14.52 however we did not hear from you from this point.
Once again I am sorry you were unable to proceed with this property but we have to follow the relevant checks and procedures on behalf of our landlords.
If you would like to discuss further please don't hesitate to contact us.
Kind regards
Intra Capital Estates
★★★★★ 5/5
GoogleWe had a very positive experience with Intra-Capital Estates. Especially with Michael who was incredibly helpful and always available to assist us. He always got back to us very quickly on the many enquiries we had. He was very reassuring and made the process of something new to us easy to go through. Overall we had a pleasant experience and would definitely recommend them.
Emma · 16 April 2023
Agent replied · 19 June 2024
Dear Emma, Thank you very much for taking the time to write this review, we wish you the very best in your new home!
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GoogleVery good agency. We dealt with Michael, we really recommend him: he was very useful and perfectly led us through the renting process
Pauline · 16 April 2022
Agent replied · 19 June 2024
Dear Pauline, Thank you for taking the time to write this review. We hope you are very happy in your home. Kind regards, Intra Capital Estates
★★★★★ 5/5
GoogleThank you Intra-Capital Estates for your great service! I had the pleasure to work with Shaz who secured me an apartment within a week after a 4-month long search. I listed all my requirements for an apartment and Shaz delivered swiftly with finding me one that ticks all the boxes!
I would also like to thank Zi, the Director, as he has been very supportive throughout my referencing process. He kept in touch with me every day and communicated with the referencing company frequently to get the checks done as fast as possible.
I'm pleased to say that I found Intra-Capital and will use them again in the future. Will definitely recommend to family and friends!
Judith · 20 June 2020
Agent replied · 19 June 2024
Hello Judith, Thank you very much for your review. We are delighted you have been impressed with our services and we wish you all the best in your new home. Kind regards, Intra Capital Estates
★★★★★ 5/5
GoogleMicheal was brilliant, helped us with anything and everything we needed.
Archie · 16 April 2023
Agent replied · 19 June 2024
Dear Archie,
Thank you very much for taking the time to write this review. We are glad you are happy with the service and wish you the very best in your new home!
Kind regards,
Intra-Capital Estates
★★★★★ 5/5
GoogleWe rented a flat through Intra Capitals.
Since we moved in they've been on top of everything.
Yesterday, both of our toilets were clogged due to a building issue. They sent us straight away a plumber, Pierre. He was non-stop working for 5 hours, he did not want to leave until the problem was solved.
I can't thank enough Jane (from intra Capitals), Pierre and his manager.
From what it started like a crisis, no working toilets in a flat of 3 girls to our crisis to be fixed in time record.
Victoria · 23 October 2023
★★★★★ 5/5
GoogleDealing with them was easy and everything was fine, highly recommend
SALIM · 2 April 2026
★★★★★ 5/5
GoogleCouldn't be happier with the service provided by Alistair. He provided a professional and efficient service throughout the whole sales process. What could have been a very stressful time was made so much easier with Alistair's support.
Don't hesitate to use this company whether buying or selling.
Susan · 19 March 2025
★★★★★ 5/5
GoogleMichael was extremely professional, diligent and hard working. Would thoroughly recommend his services.
George · 16 April 2022
Agent replied · 19 June 2024
Hello George, many thanks for your review and we wish you all the best in your new home!
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GoogleDanielle Sprenger as managed my property through a difficult time offering professional swift service
The whole team of both management and sales are professional efficient and reassuring in their approach and worked hard to solve an problems' that arise highly recommend them and very pleased with service their provide thank you
Yvonne · 16 April 2023
Agent replied · 19 June 2024
Dear Yvonne, Thank you very much for taking the time to write this review, we appreciate your kind comments.
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GoogleOur experience has been fantastic. The best thing is the professional and friendly attention. They offered us properties that could interest us.
All procedures have been fast, transparent and safe.
They have also taken care of the small details.
Intra Capital has really exceeded our expectations.
Francia and Luis
Fylu · 16 April 2023
Agent replied · 19 June 2024
Hello Fylu, Thank you for taking the time to write this review! We are delighted to have helped you and thank you again!
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GoogleGreat lads here at Intra-Capital, straight forward easy process. Would recommend! Thanks Alastair and Zilvinas for your help.
C · 16 April 2020
Agent replied · 19 June 2024
Hi Mr Collinson,
Thank you for taking the time to write us a review. It was great to assist you and if we can help in the future you know where we are!
Kind regards
Intra Capital Estates
★★★★★ 5/5
GoogleShaz was patient, attentive and intelligent in identifying our needs and ensuring they were met. Thanks mate!
Tommy · 16 April 2020
Agent replied · 19 June 2024
Hello Tommy, thank you for taking the time to write us a review. We are pleased you were happy with the service and we wish you all the best in your new home! Kind regards, Intra Capital Estates
★★★★★ 5/5
GoogleSuper friendly and super fast! Shaz was very diligent during the whole process. :)
Juliana · 16 April 2020
Agent replied · 19 June 2024
Hello Juliana, Thank you very much for your review. We are delighted you have been impressed with our services and we wish you all the best in your new home. Kind regards, Intra Capital Estates
★★★★★ 5/5
GoogleI can hardly express my gratitude to Alastair and all his team for their work with letting and selling my flat in Westminster. They are very professional, hardworking and helpful and thanks to them I have been able to sell my flat even in the unpleasant time of coronavirus lockdowns. Higley recommend.
Sona · 16 April 2022
Agent replied · 19 June 2024
Hello Sona, Thank you very much for taking the time to write this review. We are delighted to have helped you sell your property and are delighted we got it over the line.
Take care and all the best!
Kind regards,
Intra Capital Estates
★★★★★ 1/5
GoogleWould not recommend based on experience with employees in their previous agencies.
Edit:
To respond to the reply. The problem is with a large portion of the senior staff who came from companies that were either shut down or went into liquidation.
Leonardas · 16 April 2023
Agent replied · 19 June 2024
Dear Leonardas,
I have just had a check on our database but cannot see you have ever registered with us so have never had a negative experience with Intra Capital Estates.
Just to clarify your review, you have had a bad experience with one of our team members whilst they were working at another company? If that is the case, then I feel it would be more appropriate to re-direct your review to that company where you had an issue, rather than punish ourselves, who have had no dealings with you directly.
This review has been reported to Google.
If you do wish to discuss further, please call me on 0207 183 6676.
Kind regards,
Alastair
★★★★★ 5/5
GoogleI had an excellent experience working with Alastair. He went above and beyond to get a tricky sale over the line.
Joshua · 18 May 2024
Agent replied · 19 June 2024
Hi Josh, it was never in doubt haha.
I am pleased we got it over the line and thank you for your understanding. Without help from all ends, I do not think we would have been able to get it through, so thanks for that!
I wish you all the best in your new home and hopefully we can catchup soon!
Kind regards,
Alastair
★★★★★ 5/5
GoogleI’ve had a great experience with Intra Capital. Shaz helped me and my partner to find a flat for rent in an amazing new building in the heart of London. The whole team has been of great support, available for any questions, and completed our reference process very rapidly. Would recommend this agency!
Philippine · 16 April 2020
Agent replied · 19 June 2024
Hello Philippine, Thank you very much for your review. We are delighted you have been impressed with our services and we wish you all the best in your new home. Kind regards, Intra Capital Estates
★★★★★ 5/5
GoogleMicheal and alaistar were really helpful during our flat hunting. They insisted that they will help us get the flat we wanted and they were very positive. Couldn’t appreciate their efforts more.
Crafting · 16 April 2023
Agent replied · 19 June 2024
Thank you for taking the time to write us a review, we hope you will be very happy in your new home!!
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GooglePerfectly perfect from the 1st time I met Alastair to the moment I moved in. Fantastic after care and communication. Thank you for helping me with this new chapter in my life.
Jamie · 16 April 2023
Agent replied · 19 June 2024
Dear Jamie, thank you for taking the time to write us a review. We are delighted to have helped and we hope you will be very happy in your new home!
Kind regards,
Intra Capital Estates
★★★★★ 5/5
GoogleFantastic service from IntraCapital Estates, the only find solutions to any problems that potentially arise. Alastair, Jurgita, Danielle are all fantastic and a pleasure to deal with. Can't praise them enough!
David · 16 April 2023
Agent replied · 19 June 2024
Dear David,
Thank you very much for taking the time to write this review, we are very glad you are happy with the service and look forward to continuing to assist.
Kind regards,
Intra Capital Estates
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