Hunters London reviews

★★★★★ 1/5

Google

ASHLEY TURNER at the HACKNEY BRANCH is easily one of the most incompetent people I have dealt with professionally. She seems to have a deeply engrained lackadaisical approach to her work. She consistently does not reply to emails or phone messages. It took weeks of chasing her up to produce a simple contract which was then wrong and even longer chasing her up to get my damage deposit back requiring me threatening to complain to the Deposit Protection scheme. If anyone at the branch wants to get in touch to discuss this, please do.

Abi · 30 July 2018

★★★★★ 1/5

Google

Lettings: Incompetent from start to finish, avoid at all costs. I don't usually write reviews but felt so strongly about how bad Hunters are as a letting agent that wanted to share our experience to help warn others. My wife and I are landlords ourselves but had to move into rented accommodation for a short period of time. We would be ashamed if our tenants were treated the way we were by Hunters. A brief summary of our issues are below: - Entered our property without permission - tried on another occasion and we only found out as we were in - Failed to provide a valid gas safety certificate - Needed to be chased multiple times to send a plumber to fix central heating when it was 2 degrees Celsius outside - When 'plumber' did arrive, he had no tools and asked to borrow a knife to repair boiler. When he couldn't fix boiler with knife he then knocked on neighbours' door to ask to borrow some tools - Took 8 weeks to fit a blind after being chased multiple times. Continually changed the time slot for when blind would be fitted. Eventually work was completed late on a Saturday night - Claimed property had been cleaned to a professional standard at check in when it had not - Misled about irrelevant clauses on tenancy agreement not being able to be changed / deleted - they eventually agreed to do this when we threatened to pull out of tenancy agreement - Charged extortionate admin fees at sign-up and checkout fees at end for the privilege of the above service The majority of our issues were only dealt with once we had tracked down and contacted the landlord directly. As if to prove just how incompetent they are just one last time, Hunters also contacted me by phone today about fixing an issue with the property...10 days after we moved out.

James · 30 July 2018

★★★★★ 5/5

Google

We were very impressed with the level of service at Hunters. In particular our agent Alex Christodoulou was extremely professional, helpful and easy to work with. We had been looking for a house to rent for so long we had almost given up hope but Hunters made the experience much more enjoyable than any of the other estate agents we previously used- we highly recommend them!

Jules · 31 July 2015

★★★★★ 5/5

Google

Jay was extremely helpful and found the perfect property for myself and my partner in no time. Thanks Jay

Sk · 13 March 2022

★★★★★ 5/5

Google

We had three apartments in Albion Road, Stoke Newington that we needed to sell and instructed a well-known agent. Having not received any acceptable offers we instructed Hunters in Stoke Newington. Hunters sold all three properties. During the viewing process we received feedback and were communicated with professionally and efficiently at all times. We would highly recommend Hunters to any sellers in the local area.

Luke · 17 May 2022

★★★★★ 5/5

Google

Rented my first flat from Hunters - super helpful staff and really understanding! 3 years down the line, I'm now looking for my first house to buy... and again... nothing but helpful! Would really recommend having a browse at the listings but also pop in for a chat with the staff on what you need, really worth it! thanks again.

Andres · 18 November 2024

★★★★★ 5/5

Google

Not only is Alex a lovely guy, he did a fantastic job from start to finish with the sale of my flat. He was honest, realistic and kept all parties informed throughout, working all hours and always available for a chat or to help. Couldn’t ask for any more and would recommend to anyone looking for a personable, proactive agent that gets the job done. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Rich · 22 June 2021

★★★★★ 5/5

Google

Put my btl flat on the market in Sept 23 while occupied with tenants Islington, N.1. Hunters got the pricing spot on in a tricky market and I received offers over asking and accepted an offer within 2 weeks of putting it on the market. Hunters were brilliant at liaising with my tenants to arrange viewings, and throughout the sales process coordinated solicitors and pushed the sale through. Very efficient and would highly recommend them.

Robert · 20 February 2024

★★★★★ 5/5

Google

We are totally impressed by the property management department who are always responsive, professional and helpful when dealing with our property. Big thank you to the lovely team.

Amy · 9 November 2024

★★★★★ 5/5

Google

When I unexpectedly learnt that my landlord was selling the flat I had lived in for the last two years (via another agency), Jay at Hunters helped me to quickly and efficiently find a new and better place. He was super responsive and significantly reduced a lot of the stress related to flat hunting in London!

Thisakya · 22 March 2023

★★★★★ 5/5

Google

Ella was really helpful with my search and was really knowledgeable when helping me find a flat.

Jiji · 13 March 2022

★★★★★ 5/5

Google

The management team provides an outstanding service, particularly Tiniesha who is great to deal with!

Brandon · 16 June 2022

★★★★★ 5/5

Google

Great team! Jay Ahmed was very helpful trying to get us into our amazing property! He was very dedicated and patient. He really went above and beyond!

Katie · 29 July 2019

★★★★★ 1/5

Google

Appalling (borderline fraudulent) service from Hunters Stoke Newington. I have been a tenant for over 3 years, they unlawfully held our deposit for more than 7 weeks and did not answer our many calls/emails, they have also been breaching the terms of the tenancy deposit scheme by withholding more funds than specified in our contract. I would not recommend Hunters Stoke Newington branch.

Segolene · 17 April 2022

★★★★★ 5/5

Google

Matteo and Alex have been our complete heroes during the selling and purchase process, and we can't recommend them enough. They found us buyers very speedily and were highly involved throughout the process. … More

Aisling · 26 August 2025

★★★★★ 5/5

Google

I have been using Hunters to let my property for many years now and I can't rate them highly enough. I would like to single Jay Ahmed out particularly. He is Professional, affable, reliable and prompt to respond and yesterday my new tenants made sure to tell me that they had also found the experience pleasurable and efficient with him also. So it's a 10 star from me. Thank you again Jay. Louise

Louise · 22 February 2024

★★★★★ 5/5

Google

Alex has been helpful and courteous start to finish. He has remained vigilant and even answers his phone whilst he is on annual leave and on the weekend. Dealing with Hunters has been the most straightforward and stress-free experience I have had dealing with any estate agent. I would highly recommend Hunters, as an agency, and specifically Alex.

Rosemara · 29 July 2019

★★★★★ 5/5

Google

Really responsive and supportive experience. Thanks so much to Ella who has been really great!

Thais · 13 March 2022

★★★★★ 1/5

Google

Went to a viewing, followed up with an email and no one ever responded. When called and asked they said the property was gone. Would not want to go with an agency that can’t even be bothered to reply to an email when the agent assured us he would speak to the landlord and let us know his thoughts. Terrible. No apology either.NegativeResponsiveness, Professionalism

Sandra · 11 January 2022

★★★★★ 5/5

Google

I sold my flat through Hunters recently. Alan and Reuben were very personable and helpful throughout the process. I've always found them great to deal with. Would recommend.

Alice · 2 December 2023

★★★★★ 5/5

Google

We recently sold our flat through Reuben, Alex and the team at Hunters Stoke Newington. In what was a tricky market during lockdown they did a good job. Eli in particular was very responsive and helpful throughout the viewings process and quick to give us feedback after every appointment.PositiveResponsiveness, Professionalism

Matt · 25 August 2021

★★★★★ 5/5

Google

Alex was extremely professional, efficient and helpful throughout the buying process, and my experience with Hunters has been a genuinely positive one. Alex's knowledge of the property market and local area is impressive. He demonstrated a real commitment to obtaining client satisfaction and the best outcome for me. I would have no hesitation in recommending him.

Mary · 24 February 2020

★★★★★ 5/5

Google

When I unexpectedly learnt that my landlord was selling the flat I had lived in for the last two years (via another agency), Jay at Hunters helped me to quickly and efficiently find a new and better place. He was super responsive and significantly reduced a lot of the stress related to flat hunting in London!

Thisakya · 13 December 2022

★★★★★ 5/5

Google

We sold and bought via Hunters at the end of 2016 and Shaheel was by our side throughout the whole (sometimes slightly painful!) process. He was always on the end of the phone, even speaking to us on his days off when necessary, and he went out of his way to make everything as smooth as possible.

Laura · 29 July 2019