Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a fantastic experience buying a property through Eli at Hunters. As it was my first home, he really held my hand throughout the entire process by making sure I knew what was happening, what he needed from me and pushing all the people involved to take next steps.
Would highly recommend using Hunters, as they were the most polite and professional set of real estate agents I've come across in my property search.PositiveResponsiveness, Quality
Smruthi · 25 August 2021
Agent replied
Thank you Smruthi :-)
Hunters - Stoke Newington
★★★★★ 5/5
GoogleI recently had the assistance of Abbie and Emma on a refurb of my house. They really went to brass tacks and helped with everything. From assisting with planning and design, to sourcing quotations, and arranging the contractors, which by the way were very respectable and efficient. Would highly recommend their service to anyone going for any construction works to their property. Was good to have an easy ride. 5 stars.
Frank · 13 March 2022
Agent replied
Thank you Frank, it was our pleasure working with you.
Hunters Stoke Newington
★★★★★ 5/5
GoogleJay was great! He was super responsive with every single one of our needs. He made the process of us renting a new place as smooth as possible. Would absolutely recommend him.
Tom · 29 February 2024
★★★★★ 5/5
GoogleAbbie has been amazing through helping us with the tender process of our works. She always goes above and beyond for us.
Luce · 17 April 2022
Agent replied
Thank you for your positive review Luce.
Hunters Stoke Newington
★★★★★ 5/5
GoogleLovely service - Jay was a joy to communicate with,
Russell · 25 June 2023
Agent replied · 21 March 2024
Hi Russell,
Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received.
Kind Regards
Hunters Team
★★★★★ 5/5
GoogleHad a great experience with Hunters. Jay was helpful, communicative and went out of his way to ensure our recent flat search was not only successful, but stress-free. Big recommendation from me!
Niall · 22 February 2024
★★★★★ 5/5
GoogleLovely service - Jay was a joy to communicate with,
Russellforde23 · 30 May 2023
Agent replied · 29 July 2023
Hi Russell,
Thank you for the great feedback and for taking the time to leave the review. We are so glad that you are happy with the service that you received.
Kind Regards
Hunters Team
★★★★★ 4/5
GoogleMatteo was very helpful in what was quite a challenging purchase, thank you Matteo!
Il · 25 November 2024
★★★★★ 5/5
GoogleA great experience with Shaheel at Hunters when buying a flat. Always on hand to advise and schedule multiple viewings. the whoole process was made to feel very professional, efficient and friendly. Would definitely recommend :)
Gaynor · 13 October 2025
★★★★★ 1/5
GoogleHunters lied to us from the start - we paid extra to get a furnished flat, only to move in to find no furniture, as the person managing this had been fired, there was no note and they refused to provide us with any furniture which we ended up buying ourselves at great expense.
Additionally, as we agreed to pay a higher rate for furniture - they then issued everyone else in our flat block with eviction notices unless they agreed to pay the same rate as we were. Including a young family, whose child had justed started school around the corner.
Oh and then - after ONE MONTH of living in the property they called us to say that we owed them £500 of admin fees (which we had never been told about) and if we didn't pay within a week we would have to move out of the property.
When there were issues with the flat - such as the washing machine flooding our bathroom - they did not send someone round or sort it out. After two days of our washing machine leaking I managed to get the name of the plumber they use and organised this myself. But that was only after refusing to pay rent.
About half way through our tenancy we learnt that hunters had not being paying our rent to the owner of the property and keeping it for themselves. 6 months later, the owner still hasn't received that money and I believe they are being taken to court over the matter.
When we came to move out, they withheld our deposit from us - with no basis as they hadn't even managed to do an inventory when we moved in - we had to threaten legal action and involve the TDS to get it back.
Terrible, illegal behaviour - absolutely do not rent or let your property with the Stoke Newington Branch or Shah.
Alice · 30 July 2019
Agent replied
Dear Alice,
Thank you for leaving a feedback. Firstly, I will like to inform you that no furniture was agreed when you offered and you were happy to proceed with the property being unfurnished. Please refer to your offer letter.
Regarding the tenant eviction- this is not correct. Hunters have never claimed a rent increase on your property or any of the other properties in the development . We do not appreciate false accusations and take these matters very seriously.
You are right about the admin fee, you failed to pay this hence we contacted you for payment. We did not however say I quote “if you didn’t pay within a week, you will have to move out of the property” Again, this is a false accusation.
We manage the property for the landlord, however this specific landlord had their own contractors. Before approving any works, we need landlord’s authorisation. This was a delay on the landlords end not Hunters. You then eventually managed to get in touch with the landlord’s contractor to carry out remedial works.
Hunters have always paid landlords on time, not sure how you will get this information as you wouldn’t have any dealings with the landlord. Hunters haven’t been to court or will not be going to court relating to any of the matters you stated above. Again, a false accusation which we do not take lightly.
Your deposit was registered, however, before releasing the deposit, we needed to make sure the landlord is happy for the deposit return as they carry out their own inventories. I can confirm an inventory was carried out and your deposit was later released to you without any deductions.
I will like to discuss this further with you as we take these matters very seriously. Please contact us on Hunters.managementstokenewington@hunters.com
Finally, I believe you also bought a property through us, I hope the exchange went smoothly and wish you all the best with your future endeavours.
★★★★★ 5/5
GoogleAlex helped us with the sale of our flat. We were more than happy with the service and attention to detail from Alex, we felt as though we kept informed of all developments and Alex and Hunters were also able to recommend a good solicitor. We have had poor experiences previously with property agents in London but Hunters and Alex were a refreshing change!
Paul · 29 July 2019
★★★★★ 1/5
GoogleReally bad agency. They are rude on the phone and the guy in the letting department is not helpful at all. I have rented from other agencies and called so many to enquiry about properties but have never been treated like this. He even hang up on me. Wouldn't recommend even calling for a viewing if you are going to be treated just like they did with me on the phone. I understand they have to explain us their precedures but there is no need to get all arrogant and not even let me explain myself. I'm quite experienced in terms of renting from an agency and what procedures I have to go through. He was talking to me like if I was some sort of kid like I didn't understand. Really disappointed with their service. They should be trained to give a nice customer service.
Yughiny · 29 July 2019
Agent replied
Dear Yughiny,
We do not tolerate rude and abusive language towards a member of staff here at Hunters. You were asked simple questions as standard practise which you failed to answer and then got irritated. My colleague ended the call as you were not cooperating. Please contact us if you wish to discuss this further on hunters.managementstokenewington@hunters.com
★★★★★ 5/5
GoogleI had a great experience with Shaheel and Alex at Hunters. I was recommended by a friend and I’m so glad I listened. They were both brilliant at getting back to me, giving me updates and advice. I was grateful as, I live in the West Country now and selling from afar made it more complicated. We had TWO BAD experience with other estate agents on Church St and I wish I went with Hunters from the beginning. We have now sold our property with Hunters and I’m so grateful to them for their commitment and hard work. I’ve already recommended them to my friend. Shaheel or Alex are the only estate agents I’ve come across who seem to be up front, reaslitic and honest. We appreciate all they have done for us. Thank you guys!!!
Arianne · 29 July 2019
Agent replied
Thank you so much for your comments Arianne.
★★★★★ 1/5
GoogleWouldn’t recommend renting through Hunters. We had several maintenance issues with our flat (including a flooded floor) which were not resolved for several months after many phone calls and emails. We did receive a discount from our rent for this period but it required daily chasing. We had to visit the office 3 times in person to receive our bond back only to find they had paid it to a random bank account. High staff turnover and poor property management.
Saskia · 29 July 2019
Agent replied
Dear Saskia,
Thank you for your feedback. We cannot authorise any maintenance works without landlord's approval. The landlord was claiming this off the building insurance which caused the delay in the remedial works.
Please contact us so that we can look into this for you. Thank you
★★★★★ 1/5
Googleterrible dishonest agents. We rented from them and then it went down hill, They never followed up any maintenance, never called us back and then when we gave notice they became really horrible and tried to rip us off with our deposit. we got it all back but we had to fight for it hard.
Do not with them, there are so may other agents out thee who will have the same property go with someon elese. Do not risk your deposit with them
Sarah · 29 July 2019
Agent replied
Dear Sarah,
Thank you for your feedback. After extensively going through our system, I couldn't find any record of yourself. Are you sure you have the right branch? Please feel free to email me directly and I'll be more than happy to look into this for you. Many thanks.
★★★★★ 1/5
GoogleThey will withhold your deposit for an excruciatingly long period of time (in our case 22 days) after the end of tenancy and will not release the fund unless you expend a significant time and energy chasing them. AND* beware of them charging you check-out fees (in our case we have already arranged for cleaning, but were still charged a £204 fee for inventory check). What is incredibly shady about them is that they will not inform you of the charges before they take them out of the deposit, as any legitimate businesses would do. Instead, you will only find out how much they've charged you once you get your mutilated deposit back.
Andy · 29 July 2019
Agent replied
Dear Andy,
Thank you for taking your time and leaving us your feedback. We apologise if you feel you have been misled, However, it is stated on the contract which you signed that you are liable to pay for the checkout cost. Please do get in touch if you wish to discuss this further. Our email address is Stokenewingtonhunters@gmail.com. Many thanks
★★★★★ 1/5
GoogleTerrible compnay, our flat was managed by them but they never did anything. Emails unanswered and telephone calls ignored and no repairs carried out after a year. We had a leak which ruined a ceiling and they never attened and then we had to pay for the damage After we had put down a deposit on the flat we had to keep chasing and then they kept trying to charge us for things which they made up and we did'nt want to lose the flat so we paid. If another agent has the property go to them and if not think about it ... alot.
Paula · 29 July 2019
Agent replied
Dear Paula,
At Hunters Stoke Newington, we value and welcome genuine honest feedback regarding our service and team members, as it enables us to improve our service. We don't always get it right and honest feedback is one way we can put things right and become a better business. Unfortunately, this 'review' is neither genuine or honest. We have thoroughly investigated these allegations. Hunters have never come into contact with Paula Smith (our system allows us to record all contact with clients) nor can we verify anything about the identity from the Google+ account, which appears to have just been created for the purpose of disparaging our firm. We believe this review to be completely fictitious and a malicious attempt to tarnish the good reputation of Hunters. The many positive reviews and feedback we get on a constant basis from our customers are a testament to our good standing. This 'review' has been reported to the Google Legal team, with a request to investigate the source, as we take these matters very seriously. Thank you
★★★★★ 1/5
GoogleJay showed us the flat and he is very good at selling places to you the problems occur once you move in. No one picks up the phone, no maintenance carried out by Hunters who were managing it. When they do turn up they don’t complete the jobs and they lie all the time.
When we left we had to fight hard to get our deposit as they made up lies on the deposit form. The flat was a mess because they didn’t fix the issues. Don’t rent from them they are terrible
Heller · 29 July 2019
Agent replied
Thank you for your feedback. From looking at the files and the inventory, the property was not left in the condition you found it when you moved in. This is clearly shown on the inventory and check out report.
I can also see you had an issue with your boiler which Hunters Management did replace with a brand new boiler and confirm it was working. I am sorry if you feel you didn't get a good service but from our notes, I can tell you that the issues you had were rectified.
★★★★★ 5/5
GoogleAlan has been very helpful and responsive through the conveyancing process, which was unusually complicated due to factors outside our control.
Lisa · 13 March 2022
Agent replied
Great to read this Lisa and thank you for taking the time to review us.
Hunters Stoke Newington
★★★★★ 5/5
GoogleGreat service yet again from Emma and her team at Hunters stoke newington :)
Karl · 2 December 2024
★★★★★ 5/5
GoogleHighly recommend. Alan worked incredibly hard to manage all aspects of our chain, which at times felt quite fragile due to some last minute unexpected issues. I found the whole process very stressful, but always felt reassured by Alan who … More
Ruth · 3 August 2025
★★★★★ 5/5
GoogleIrfan was really helpful and responsive. We asked him to have a second viewing and he booked it as soon as he could. He gave all the information about the property.
Haydar · 29 July 2019
Agent replied
Dear Haydar,
Thank you for your lovely comments. We will surely pass the message on to Irfan. All the best.
★★★★★ 5/5
GoogleTop notch service and interaction with the team. Rueben's energy and people skills were a big draw in choosing to instruct Hunters initially to market the property for sale. Once a buyer was found, the rest of the team were great to update and keep you informed of progress. Ella in particular was a joy to deal with.
Would definitely recommend and use again
Mo · 14 September 2022
Agent replied
Thank you for giving us the opportunity Mo. It has been a pleasure helping you with the sale.
★★★★★ 5/5
GoogleThe sales team were great and kept me up to date weekly calls. Especially Alex and Shaheel who dealt who secured the sale of my house. They were very efficient and kept me well informed throughout the process which was stressful. It was an emotional time for my family and Hunters were very attentive. I would highly recommend Hunters Estate Agent.
Patricia · 25 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
