Trusted Agent profile · London
★★★★★
1,165 reviews across 3 platforms
29 Denmark Hill, London, SE5 8RS
Hunters's office in London, at 29 Denmark Hill, is rated 3.7 out of 5 across 1,165 reviews on three platforms, including 621 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe had great service from Jesse Oteri who helped us find tenants for our flat in Camberwell. He was very responsive and incredibly helpful when dealing with last minute changes. We would definitely work with Hunters & Jesse again.
Thanks guys
1/5
TrustpilotChristmas ruined
4 weeks ago we reported our oven broke down and until now we still haven't received a replacement. We can't make any plans for Christmas. We wanted to have a nice christmas dinner on Christmas Eve but that's like asking for the moon.
5/5
GoogleBest Estate Agency I have ever dealt with by a mile. Brett and his Team really go over and above to help you. They have made our time renting an absolute pleasure. I can honestly say these guys are brilliant and run a very tight ship! If anyone wanted a personal testimonial about them feel free to contact me.
Thanks Tung, not sure why this didn't show up before but i have to say you made our life easier being such lovely and reasonable tenants. Best wishes to you guys and your family by now!
1/5
TrustpilotAvoid This Agency
Avoid This Agency, Completely Fraudulent and Untrustworthy
1/5
TrustpilotOne star is too much for them
One star is too much for them. I came for a viewing on 08.07 at W4 3AA with Riff Hassain, the address which was confirmed twice: the day before and an hour before viewing. I was waiting for an hour with 6 more peoples and agency secretary replied like: will be there in 5 minutes, or she is inside of the property, she is in the car on the corner as we all called from time to time from different numbers.Nasty disgrace, I have spent time to travel and half of my Saturday on this. No-one even apologies on it, Shame to treat your clients like that
5/5
GoogleAmenable, professional, efficient and friendly estate agents acting on the sale of my flat. Highly recommended.
Thank you for your 5 Star review! We’re delighted to hear that you found our team amenable, professional, and efficient throughout the sale of your flat. Your recommendation means a lot to us! If you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best!
5/5
GoogleI had a property visit with Michael. He was very knowledgeable about the apartment, accommodating to my needs regarding the visit, and very nice to work with in general.
Thank you Aleksandra for such kind words, and I wish you all the best on your search!
5/5
TrustpilotFriendly, helpful and approachable
From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.
5/5
GoogleGreat agents, very communicative and helpful throughout the process. Would recommend!
Thank you Emma for your kind review! We’re thrilled to hear that you found our team communicative and helpful throughout the process. Your recommendation means a lot to us! If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Wishing you all the best!
5/5
GoogleGreat service from Daniel Derbyshire. Straight talker very patient and helpful during a frustrating purchase.
Thank you David for your feedback! We're glad to hear that Daniel provided great service and was patient and helpful throughout your purchase, especially during the more frustrating moments. We believe in clear and straightforward communication, and it’s great to know Daniel’s approach made a positive difference. Take care and we hope you enjoy your new home!
5/5
GoogleExcellent service from Daniel Derbyshire, Brett and the rest of the team at hunters. Super efficient service. Highly recommend.
Thank you Monica for your fantastic review! We're delighted to hear that Daniel, Brett, and the rest of our team at Hunters provided you with excellent and efficient service. Your high recommendation means a lot to us, and we are grateful for your support. If there’s anything else we can assist you with in the future, please feel free to get in touch.
1/5
Trustpilothunters gravesend are a joke our…
hunters gravesend are a joke our landlord gave them his properties to manage after 4yrs he desided to sell was told by sales team get out we had no deposit back no help for tenent both letting agen and landlord dont care
5/5
GoogleMy flat search has been so frustrating but Shania Rule at Hunters helped restore a bit a faith. She has been proactive, communicative, and really helpful. Easily one of the best agents I've come across in London.
Thank you Siobhan, Shania is delighted with your kind comments and feedback.
5/5
GoogleJesse's been amazing from start to finish. Super efficient and helpful. He was great showing us around the flat and had the answers to all our q's. He also got our tenancy agreement compleyed in record time.
Thanks Chloe, I really appreciate the kind feedback.
1/5
TrustpilotUnprofessional
We contacted Hunters Agency to view a house in my local area. The agency was really slack with replying to E-Mails, which shows a red flag from the get-go. After filling in a questionnaire, we asked questions about the property which he didn't know the answers to. Another red flag. So I thought, well, we will view the property anyway and see how that goes. I said that we were only available in the afternoons. He didn't reply. So I emailed again asking if this was okay. It wasn't until the next day he replied with "Apologies for the delay in response, unfortunately the email didn’t send and was in my outbox." So I gave him the benefit of the doubt and was polite about it. He offered 10:15 in the morning, so my partner had to arrange time off work to do it as it didn't seem they would even negotiate a time that would suit us anyway. Another red flag. So we agreed. He then said you will receive a confirmation text with the time and address etc. Now, it's the day of the viewing with only a an hour left until the viewing and we still haven't received the confirmation text of the address or anything. From this awful display of customer service, we shall not be going. The proffesionalism is slack to say the very least.
5/5
GoogleHad a fantastic with Jesse Oteri - he helped find new tenants for my flat in no time! Made the entire process stress-free. Would happily recommend and use again.
Thank you Will, it was a pleasure helping you. All the best for the future!
5/5
GoogleI like this Hunter place becouse is very good I recommend 100% to all especially the mr Jess agents is so good.He is a person who does his job well done, fast and accurate proper job.
We really appreciate the kind feedback. Thanks Britanico
5/5
GoogleHunters are really supportive of our local school and for many years have donated much needed funds and raffle prizes. Thank you for all the support and the recognition of how important our local community is.
Our pleasure Annaliza we hope its a great success!
5/5
GoogleBest agents we’ve used by far. Honest, understanding and very proactive throughout the sale process. Highly recommend
Thank you so much for your kind words Antonia, and for taking the time to share your experience! We are thrilled to hear that you found our team to be honest, understanding, and proactive throughout the sale process. Your recommendation means a lot to us! Thanks once again and all the best for the future.
5/5
GoogleWe used Hunters Camberwell to sell our flat. It's was marketed well and gained a lot of interest, receiving two offers. The staff were always on hand to help and were very friendly. Would recommend.
Thank you, Tom for your kind feedback.
5/5
GoogleDaniel at Hunters took care of the sale of our flat. he was great, answering all our queries and getting back to us quickly, as well as dealing with the seller at various moments. thanks.
Thank you Joel, we hope you are really happy in your new home.
1/5
TrustpilotVery disappointed with this company
Very disappointed with this company! Put an offer in for a house and it took them over 2 weeks to even get back to me and that was me ringing them. After waiting and waiting to see if my offer had been accepted i rang them once again and and they said unfortunately it hadnt been accepted but when where they going to let me know! Will not be going through them again to buy a house. Absolutely disgusting and no courtesy to their customers what so ever!
1/5
TrustpilotHunters Ilkley - just don't
Do not let through these people. They basically treat you like a second class citizen, coming to do in person check ups once every 6 month. So invasive. The property we rented turned out to be in poor condition, really cold and drafty with many things not working properly. We were supplied with no keys for the windows or patio doors and it was so annoying to have to be in constant contact with them about what was going on. Check out process was awful, problems that were fixed throughout the tenancy were tallied up and then we were told things would be deducted from our deposit. They want us to pay to make things in good and working order when they were not in that state when we moved in. Just rent from someone else - only way to deal with these kind of people is to not do business with them, they won't change or respect you once you're on their leash.
1/5
TrustpilotI moved in to one of hunters…
I moved in to one of hunters properties, October last year, it seemed fine, apart from bits and bats, I recently moved out and asked for my deposit back and they came up with all sorts of problems I had left, the problems were already there when I moved in, any one renting a property off them must go through the place with a fine tooth comb and make a note of everything in front of the agent so you are not charged for it at a later date, I lost nearly all my deposit, I got £18 back, totally robbed, will never use them again, they don't care about the tenants, stay away
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, London won Platinum.
