5/5
GoogleRecently rented through hunters. Jesse Oteri was really helpful the whole way through the process from viewing properties to finding the perfect place for us
Agent replied · 21 June 2024
We glad you liked the service, Eve. Many thanks
Trusted Agent profile · London
Hunters London reviews
★★★★★
1,232 reviews across 3 platforms
29 Denmark Hill, London, SE5 8RS
Hunters's office in London, at 29 Denmark Hill, is rated 3.6 out of 5 across 1,232 reviews on three platforms, including 621 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleMichael Fadiaro has been very helpful
Agent replied · 21 June 2024
Thank you!
5/5
GoogleI've let out my property for 4 years using Hunters and have been incredibly happy with the job they've done. Kirstie, in particular, is an absolute rockstar. She was always quick to respond, extremely helpful, and made the letting process incredibly low stress. I highly recommend Hunters and plan to use these fantastic agents again in the very near future.
Agent replied · 21 June 2024
Thank you, we really appreciate the kind feedback
5/5
GoogleHaving had bad experiences with some estate agents, Daniel at Hunters was amazing. I bought a property in Camberwell and he was terrific; always available and if there were any issues with negotiations he helped find middle ground for both parties. Highly recommend!
Agent replied · 23 October 2024
Thank you Nicholas for your wonderful feedback! We're thrilled to hear that Daniel was able to provide such a positive experience and assist with negotiations effectively. It’s great to know he was always available and helped find a solution that worked for everyone. Your high recommendation is greatly appreciated. If you need any further assistance in the future, please don’t hesitate to reach out.
1/5
TrustpilotPut things in place so the eldely…
LUDLUM HOUSE 1 ROOM £ 140 A WEEK ....Put things in place so the eldely residents can enjoy there life there change him That runs it he is useless never there gettjng paid too siy on his fat arse the cleaner well thats a waate of time
5/5
GoogleIt was a pleasure working with Daniel from the start to the completion of the sale of my mothers property. He was extremely helpful, on time and always responded immediately. I would not hesitate recommending him to anyone planning on selling their property.
Agent replied · 26 August 2024
Thank you so much Nina for your kind words, and for taking the time to share your experience. We're thrilled to hear that Daniel provided such excellent service and made the sale of your mother's property a smooth process. Your recommendation means a lot to us, and we truly appreciate your trust and support. If you need any assistance in the future, please don't hesitate to reach out. Best wishes!
5/5
GoogleMany thanks to Darren at Hunters who handled my flat purchase really professionally. He was always really responsive, kept me informed and helped move things along throughout. Much appreciated.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Thanks Paul for the great review. Good luck with the move and best wishes in your new home! Darren
5/5
GoogleOur service and website are truly exceptional, providing you with unparalleled ease and clarity throughout the entire process, from offer acceptance to receiving the keys. We come highly recommended and are confident that you will be more than satisfied with our top-notch services. Special thanks to jesse ! He was phenomenal
Agent replied · 21 June 2024
Thank you Ramkumar for such kind words, we are delighted that you were happy with our services and wish you nothing but the best for the future!
5/5
GoogleShania Rule was brilliant - affable and professional. I would recommend her highly.
Agent replied · 21 June 2024
Thanks Nick, I really appreciate you taking the time to leave a review.
5/5
GoogleHunters staff are so lovely, I had a conversation on the phone to book a valuation and decided not to go ahead as it wasn’t the right time for me. However the nice lady shania rule I spoke with was very friendly, professional and easy to chat with I really appreciated her service and plan to use them in the future
Agent replied · 21 June 2024
Thank you Elijah, that is very kind of you, do get in touch if we can be of any assistance in the future.
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
1/5
GoogleVery rude guy the one who is dealing with residential letting.
Agent replied · 9 September 2025
Good afternoon ‘SA Studio’ I am extremely sorry you feel you have received bad service from Hunters lettings. Customer service is at the very centre of what we are about and that is reflected in the vast majority of extremely positive reviews we have. I am the lettings manager at Hunters, I have spoken to every member of my team and no one recalls having spoken to you. Can you let me know who you spoke to, when you spoke to them and why you felt you were treated rudely? I would be very happy to investigate this matter further but you have given very little detail. I would also be delighted to give you a call back to discuss your complaint in person and see if I can resolve it to your satisfaction. If you would kindly let me know your name and number or indeed call me and I will be happy to assist in anyway I can. I look forward to hearing from you. Best Regards John Adlam Lettings manager Hunters 020 7708 2002.
1/5
TrustpilotDishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
1/5
TrustpilotWaste of time
As working professionals who can rarely get free time during the weekdays, it's extremely annoying to book days off to view properties to find they're by application, and we submitted our application the day we viewed, only to have the application be rejected because it wasn't processed in time before the landlord accepted an alternative application. Not worth the time.
5/5
GoogleI really appreciated working with Daniel Derbyshire on my recent flat sale in Peckham. He was proactive about keeping me updated, always made himself available for phone calls and gave sensible advice. I would recommend to anyone else looking to sell.
Agent replied · 26 August 2024
Thank you Sarah for your kind words and positive review! We are thrilled to hear that Daniel and our team were able to provide you with a proactive and supportive experience during the sale of your flat. We truly appreciate you taking the time to share your experience and all the best for the future!
1/5
GoogleTook days for us to find out if the property was ours or not. They were beginning a referencing process without confirmation. Asked us to supply information again and again and expected us to sign a tenancy that was re-sent one day before move in due to all the errors as it had not been done properly. Surely an indemnity would have made more sense. Would not rate them at all. Awful agents for tenants, will advise the landlord of this when it becomes relevant. Rema and the lettings manager were awful and quite patronising. We may be students that doesn't mean you get to treat us like idiots especially when we were so organised and had to re-supply again and again because no one was taking notice.
Agent replied · 21 June 2024
Good Afternoon Heather, Thank you for your google review; I am one of the directors of Hunters and take complaints extremely seriously. I have investigated the events involving your tenancy and interviewed the member of staff you named. I note that your tenancy started over two months ago and the referencing process over three months ago. If you had brought this to my attention at the time, I would have dealt with it immediately and hopefully brought it to a satisfactory conclusion for you. I have thoroughly scrutinised all of the emails between you, your colleagues and my office and I have to say all of our responses to you are entirely courteous and professional and contradict many of your claims; for example, you and your colleagues made an offer on your property on the 2nd August and you were told that it had been accepted by the landlord on the 3rd of August. Hunters have an extremely strict vetting procedure when it comes to referencing, on the rare occasion this can take a little time, but it is a system that has proved invaluable and one of the reasons we are so highly respected by our landlords. That process did take longer than normal for you but that was because both you and your guarantors were reluctant (In fact initially refused) to supply the information requested. We require the same information for all applicants whether they be in full time employment or students such as yourselves. I have also spoken to you landlord today (MW) who was exceptionally happy with Hunters, has confirmed she will be writing a 5 star google review of our services and will undoubtedly be using my company again in the future. I am truly sorry if you felt you had a bad experience with Hunters. If you would like to pop into my office at your convenience I would be more than happy to discuss this matter in more depth with you and hopefully reach a satisfactory & successful conclusion. Delivering the highest level of service to all our customers, its at the very centre of everything we do.
5/5
GoogleI highly recommend Hunters Camberwell. Over a number of years I've worked with Hunters when I've sold and bought, and also found two tenants to let a property to. Each time Hunters have been professional, bespoke and honest. Brett and John really know their trade, getting the best from sales and lettings but always listening to the service you need. They work extremely hard for their clients and without any of the glossy nonsense you often get from high street agents.
Agent replied · 21 June 2024
Thank you Emma, it was a pleasure working with you as always.
5/5
GoogleWe recently requested the assistance of Hunters in Camberwell to aid us in finding tenants for our rented property after having such a bad experience with the previous agents we used. Hunters (namely Guerschom & John) not only found us great tenants, they did it within a very short period of time. They were professional & helpful throughout & were an absolute pleasure to work with. We would definitely use them again and would without a shadow of a doubt recommend them to others wanting a professional, efficient and effective service.
Agent replied · 21 June 2024
Amazing Miss Walker! We hope to continuously provide you with great services
5/5
GoogleExcellent service throughout our tenancy, particularly from Kirstie the property manager!
Agent replied · 21 June 2024
Thank you for your kind words. We're glad to hear you received excellent service from Kirstie during your tenancy.
5/5
GoogleKirstie Kay is the best and most helpful at Hunters Camberwell
Agent replied · 21 June 2024
Thank you Margaux, that is really kind of you.
5/5
GoogleI had an excellent experience with Hunters. My agent was Jesse Oteri, who was amazing. He helped me through every stage of my application, and as a student renting for the first time I felt supported throughout the whole process. He went above and beyond to help and guide me, and I would have found the whole process very overwhelming without him. A great first experience - Thankyou Jesse!
Agent replied · 21 June 2024
Thank you Olivia, we are always happy to help. Hunters Camberwell
1/5
TrustpilotHunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
5/5
TrustpilotWe used hunters to put our house up for sale
We used hunters to put our house up for sale in October 2024. Despite a few problems with surveys etc Hunters manged to sell our house to a cash buyer. the communication and updates during the process were very clear and professional. Selling a home is a very stressful experience however hunters helped us throughout the journey
5/5
GoogleKirsty Kay is very helpful and pleasant on the phone
Agent replied · 21 June 2024
Thank you Elliot
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hunters London
Has Hunters won any awards?
Yes. In The Trusted Agent 2026 awards: Hunters, London won Platinum.
