Hunters London reviews

★★★★★ 5/5

Google

After trying to sell our flat for over a year with a couple of different estate agents we approached Hunters. We immediately felt confident and comfortable with everyone who dealt with us. Within a week of being on the market with them we had a good offer which we accepted. Special thank you to Saif for working so hard to get our sale over the line. Would definitely recommend!

Fiona · 28 November 2023

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

I got Great service from Ahsan .he is very much professional, responsive, and easy to deal with him. He Made the whole letting process smooth and stress-free. Thanks Ahsan and Hunters .

Irin · 9 April 2026

★★★★★ 5/5

Google

My sale turned out to be a very long, drawn out affair with legal complications no one had anticipated. Throughout the whole process Saif Shefe kept things moving along, nudging and reminding the various parties until completion was finally achieved. Would recommend Hunters for a professional service, you’re safe with Saif!

Edward · 3 August 2024

★★★★★ 5/5

Google

I cannot fault my selling experience with Hunters, Excellent service from start to finish. Saif was warm, attentive and hardworking. He made a difficult process as straight forward as possible. We got a great price for our flat considering the times, Saif worked patiently with us whilst we navigated through a complicated sale. I Highly recommend Hunters. Thank You to Saif and the whole team for helping to get my sale over the finish line.PositiveResponsiveness, Quality, Professionalism, Value

Red · 25 August 2022

★★★★★ 1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 5/5

Google

Really impressive work by George Singh who went above and beyond all possible expectations to ensure a tricky Purchase completed as smoothly as possible. George did absolutely everything he could, even helping engage a plumber for recommissioning of water and heating systems. Thoroughly recommended George and thank him sincerely for everything he did to help.

Ciaran · 26 April 2024

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 1/5

Google

Avoid this agency at all costs. They are extremely unprofessional and lack transparency. They arranged a viewing and then cancelled it just 10 minutes before the scheduled time. They consistently avoid responding to enquiries, and when they do reply, they simply say the property is “under offer” without any proper explanation. When I asked about their complaints procedure, they refused to provide any details and instead laughed, saying no one would respond, before hanging up the phone. I spoke with someone named Asif, who was completely unhelpful. Overall, a very poor experience.

Kowsh · 16 February 2026

★★★★★ 5/5

Google

We highly recommend George from Hunters.He has helped with the selling of my mother in laws house. He is so kind and reliable, and he is trustworthy, and we are so glad that we had his help. Thank you so much George.

Helen · 16 November 2025

★★★★★ 5/5

Google

We found our dream house advertised at Hunters and we are so glad it was advertised with them. Having put in a few offers with other agents, we knew we struck gold upon meeting George. The last offer we put in was with an agent who genuinely answered the phone and said the manager was having a lay-in so couldn’t tell us if our offer had been accepted… George was professional, always on call (even on his days off) and made the whole buying process so much less stressful. We trusted him and entirely and knew he wanted the best for us. We completed today, so thanks again George, we couldn’t have done it without you.PositiveResponsiveness, Quality, Professionalism

Stefanie · 25 October 2021

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 5/5

Google

I met Saif Shefe by chance last year when we needed to get some tenants into our property. From the day we met he displayed professionalism, empathy and candour. He got us tenants into the property in no time. So when we needed to sell a house, we went straight to Saif. He and his team were again professional, prompt and helpful. They surpassed all our expectations sooner than we expected. Along the line, Saif was always available to provide creative solutions to the challenges that we could have encountered in the process.PositiveResponsiveness, Quality, Professionalism, Value

Yinka · 25 August 2021

★★★★★ 5/5

Google

We found our dream house advertised at Hunters and we are so glad it was advertised with them. Having put in a few offers with other agents, we knew we struck gold upon meeting George. The last offer we put in was with an agent who genuinely answered the phone and said the manager was having a lay-in so couldn’t tell us if our offer had been accepted… George was professional, always on call (even on his days off) and made the whole buying process so much less stressful. We trusted him and entirely and knew he wanted the best for us. We completed today, so thanks again George, we couldn’t have done it without you.PositiveResponsiveness, Quality, Professionalism

Iggy · 25 August 2021

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica · 24 August 2026

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 5/5

Google

Saif is an excellent estate agent. He has great patience and saw my purchase over the period of five months and remained responsive, friendly, helpful - allowing me to come into the estate agent to print stuff out and send to my solicitor. Al in all a great experience with him clearly communicating everything from the beginning until the end.

Stephanie · 25 August 2023

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.

James · 15 March 2026

★★★★★ 5/5

Google

The service provided by Saif has been exceptional, with prompt responses and professional assistance in helping me find a property and finalising the sale and making everything smooth. Highly recommend and very satisfied with his support and his and Hunters as a whole.

SJ · 25 July 2024