Hunters London reviews

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

Ahsan has been an absolutely outstanding agent and property manager, and I couldn’t be more impressed with the level of professionalism, dedication, and care he brings to his work. From the very beginning, he demonstrated exceptional communication, always being responsive, clear, and proactive in keeping everything running smoothly. He consistently goes above and beyond to address any concerns quickly and thoughtfully, making the entire process stress-free and well organized. Ahsan has a strong attention to detail, a deep understanding of the market, and a genuine commitment to achieving the best outcomes, whether it’s managing day-to-day property matters or handling more complex situations with calm confidence. What truly sets him apart is his reliability and integrity, you can trust that he always acts in your best interest and follows through on every promise. Working with Ahsan has been a pleasure, and I would highly recommend him to anyone looking for an exceptional agent and property manager who truly cares about delivering excellent results.

Vadnala · 16 January 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

Our experience with Hunters and Saif was outstanding. Saif has an incredible network of vetted buyers looking to purchase in east London and was able to arrange viewings, receive offers and negotiate a price we were happy with in 2 weeks! Due to selling a leasehold flat, our sale turned out to be pretty tricky, but I can honestly say that without Saif holding everything together it would not have been possible. He was always available at the end of the phone to answer questions and provide advice. I have absolutely no hesitations to recommend Saif and Hunters looking to sell in the London are. We could not have done it without him. Also a special mention to Sam, who was always readily available and supported Saif throughout the process.

Dan · 26 May 2024

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

A massive thank you to Saif Shefe from Hunters Agents- we were dealing with selling a flat within a 9 unit block and the sale transaction which should have taken no more than 6 months ended up being a 13 months longer- we faced so many issues and delays with solicitors and building management, there were several times when we and buyer had lost all hope and thought the transaction would be aborted, but no, Saif kept us all so calm and in sync with each other and constantly supported us to ensure our completion took place. Our completion officially did happen on the 25th of August and there is no way we would have achieved this result without him. He is an absolute star and a true merit to the industry. He really did go above and beyond his role and title, he treated us like family and was concerned with our needs throughout- the deal was never about money for Saif but his relationships and clients he’s supporting, both for vendors and purchasers. We are so happy we have sold our property and our buyer officially purchased his first ever home. We cannot say enough about Saif and the team at Hunters, there are a lot of Agents out their that chase the fee, furthermore, I know most people would have given up and ended our transaction out of frustration but not Saif nor his firm. Leaving this transaction knowing we have made a friend for life and someone who we can certainly trust hole heartedly. I would recommend anyone selling within the east London region to sell with Hunters, they are slick, communication was superb and admin staff really responsive, Saif and his team held all our hands the whole way. They really do care, above and beyond the norm!

Ruby · 29 September 2023

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 5/5

Google

Hunters have been absolutely incredible during the sale of our flat. It was a complex, exhausting process but Saif made every step feel so much less stressful. The personable and friendly service was the best I have ever received and I genuinely think this very tricky sale would not have completed without him. Communication and responsiveness was amazing. Thank you so so much!

Chelsey · 26 May 2024

★★★★★ 5/5

Google

I used Hunters Estate agent, I couldn’t fault them the service we received could not of been better. George Singh was my allocated agent and to be honest he went over and above what was expected of Hunters, it was a difficult sale however George stuck at it kept us informed and updated all the way, I was very pleased we had him act on our sale. I would highly recommend George and Hunters 👍

Alfred · 25 August 2023

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 5/5

Google

The renting process can be stressful, but Ahsan made it as smooth and straightforward as possible. He guided us step by step, explained the paperwork clearly, and ensured everything was completed on time.Thank you 🙏 …

Fatih · 26 March 2026

★★★★★ 5/5

Google

After trying to sell our flat for over a year with a couple of different estate agents we approached Hunters. We immediately felt confident and comfortable with everyone who dealt with us. Within a week of being on the market with them we had a good offer which we accepted. Special thank you to Saif for working so hard to get our sale over the line. Would definitely recommend!

Fiona · 28 November 2023

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

I got Great service from Ahsan .he is very much professional, responsive, and easy to deal with him. He Made the whole letting process smooth and stress-free. Thanks Ahsan and Hunters .

Irin · 9 April 2026

★★★★★ 5/5

Google

My sale turned out to be a very long, drawn out affair with legal complications no one had anticipated. Throughout the whole process Saif Shefe kept things moving along, nudging and reminding the various parties until completion was finally achieved. Would recommend Hunters for a professional service, you’re safe with Saif!

Edward · 3 August 2024

★★★★★ 5/5

Google

I cannot fault my selling experience with Hunters, Excellent service from start to finish. Saif was warm, attentive and hardworking. He made a difficult process as straight forward as possible. We got a great price for our flat considering the times, Saif worked patiently with us whilst we navigated through a complicated sale. I Highly recommend Hunters. Thank You to Saif and the whole team for helping to get my sale over the finish line.PositiveResponsiveness, Quality, Professionalism, Value

Red · 25 August 2022

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026