Hunters London reviews

★★★★★ 1/5

Google

Horrible experience with Gavin Bryan. They accept the offer 1 month ago. But suddenly said landlord changed his mind when the rent start less than a week. They kept me waiting and put the tenants in terrible situations.

Yudong · 22 September 2024

★★★★★ 5/5

Google

Matteo has been amazing helping us getting the flat we fell in love with! He is super reactive and helpful grazie mile 😁 …

Noémie · 13 March 2022

★★★★★ 5/5

Google

Hunters have made our transition from the US to the UK very smooth. They have been easy to reach and communicate with and have been very reasonable with all the requests we've made. We didn't want to have to move around once we settled into a home for our 3+ year stay and Hunters has made us feel right at home. We'll be happy here during our time in the UK and we're glad Hunters has been here to help.

Mac · 29 July 2020

★★★★★ 5/5

Google

I work regularly with Chelsea and Devan at Hunters. Both extremely reliable and attentive. They are always available to help regarding tenants and any other issues and are committed to their clients. I have worked with them for years, they are very thorough and I have never had a problem.

Andres · 4 September 2019

★★★★★ 5/5

Google

We found Hunters to be extremely professional. They gave an honest appraisal and communicated with us throughout the sale. We were impressed with how quickly they sold our house. Would definitely recommend them.

Sam · 13 December 2022

★★★★★ 5/5

Google

Unlike most estate agents, people at Hunters care. They're not even managing the property we are renting, but they make sure we are looked after. Chelsea Hare, the office manager, has been particularly nice to us and we can't thank her enough.PositiveResponsiveness, Professionalism

Max · 22 June 2021

★★★★★ 5/5

Google

Hunters have made our transition from the US to the UK very smooth. They have been easy to reach and communicate with and have been very reasonable with all the requests we've made. We didn't want to have to move around once we settled into a home for our 3+ year stay and Hunters has made us feel right at home. We'll be happy here during our time in the UK and we're glad Hunters has been here to help.

Ugly · 14 February 2020

★★★★★ 5/5

Google

My husband and I had the pleasure of working with Jaison Vyas from Hunters West Hampstead. He is attentive, trustworthy and extremely reliable and responsive. Within just days of viewing what is now our “home” - Jaison worked with us to put forward an acceptable offer and stayed right by our side while we worked through the formalities. He was our right wing man until the keys to our place were in our hands! It’s not easy to come across an agent like him. I’m confident that we will purchase and sell many more properties with Jaison’s help :) Thank you!

Harreet · 8 February 2020

★★★★★ 5/5

Google

Jordan and the team at Hunters are absolutely first-rate. Jordan was a brilliant guide through the whole selling process, and really went above-and-beyond to make sure everything went through for us. Thank you!

Tim · 29 July 2019

★★★★★ 5/5

Google

Gabe showed me around a property recently. He was there when I arrived and was very knowledgeable about the space he was showing me. He was also not too pushy and allowed me freedom to look around too.

Rebecca · 23 August 2024

★★★★★ 4/5

Google

I have been using the rental management services for many years, the service is good, particularly the back of house support and the services in securing new tenants. Very efficient and always friendly.

Heidi · 10 November 2024

★★★★★ 5/5

Google

I had the pleasure of working with Cory who assisted me with finding a suitable tenant from the very beginning. He was very responsive over email, knows the local area well and was able to provide some practical recommendations along the way. I would not hesitate to recommend Hunters West Hampstead to friends and family who are in need of a local estate agent. Thanks again for all your help!

Shaun · 13 March 2022

★★★★★ 5/5

Google

Hunters were an excellent agent to sell our house through. In these tricky times, where the housing market is somewhat precarious, the sales team steered us through with professionalism, tenacity and patience. They were a real pleasure to deal with, always, remaining positive and helpful throughout. 5 STARS!

Azriel · 13 October 2019

★★★★★ 1/5

Google

Try to avoid Hunters!! When we first moved in to the new flat, they didn't manage the process well: - Our Initial offer got accepted by the landlord, but when we got the keys and went to the flat, we realised that everything( furniture) we asked for in the offer wasn't in the flat. Apparently Hunters didn't discuss it with the lanlord, therefore they gave £150 to cover at least the chest of drawers we needed and also, to cover the wardrobe rail they broke when moving the wardrobe ( which it was something we put in the offer, but didn't do until we kept chasing them for it) - Check out inventory - not being very clear in the contract and 3 days in advance of the moving date of the new tenants, we have beeing asked to pay £170(+VAT) for the check-out inventory. Hunters didn't give us any other choise. But we checked the company Hunters use for this service, and of course, the price is £110( including VAT), where is the difference on the prices? In Hunter's profit! - Cleaning fee for the reasonable price of £165! When the first time we moved in, the flat was that dirty that it was even mentioned in the check-in inventory. The bathrooms where brand new and of course, were plenty of dust. Definitely the flat is in better conditions since we fixed few things. Now they are asking us to pay £165. We are still waiting a reply on this from Hunters but we have decided that after how things are being handled, we will report it - we rather spend more money on lawyers but to make sure Hunters learns the lesson of not taking advantage of customers.

Carla · 30 July 2019

★★★★★ 5/5

Google

I recently rented my one bed apartment in West Hampstead through Hunters. Due to my work I have to undertake protracted periods away from London and have rented before privately and also through the well known other agency in West Hampstead. In comparison Hunters were very professional responsive in letting and for that reason I chose to take advantage of their offer to manage the property. I also felt that they understood where I was coming from and there was no feel of being on an impersonal conveyor belt for their benefit which has been my experience with other agents. Although the area is always a hot market for rentals they rented within 48 hours, which was prettty impressive even in this market. This time around it has been relatively hassle free. They do seem to have had quite a rapid throughput of staff of late but their manager was in touch personally and this gave me some reassurance that my buisness would not be affected. It is a definate "Yes" from me.

Philip · 29 July 2019

★★★★★ 5/5

Google

Jaison and Gideon and the Hunters team were excellent, we had a few challenges along the way with "Brexit" and buyers changing their mind late in the process but they remained very patient with me through the entire process right through to exchange and completion - thank you guys! Would highly recommend the team at Hunters - I used them to buy my flat and to sell it and they have been fantastic on both sides of the sale process.

Richard · 29 July 2019

★★★★★ 5/5

Google

Given the experience I've had of some agents in London I really don't have high hopes of any agency I haven't used before. I was therefore delighted when we chanced across Hunters, as their prompt and polite responses to my questions put them easily in the upper echelon of letting agents I've ever used; I actually quite enjoyed working with them! Highly professional outfit, and would definitely recommend to anyone looking around the West Hampstead area. I was asked to write this review by Hunters but didn't receive anything for doing so - I just wanted to thank them for a job well done

Alex · 29 July 2019

★★★★★ 1/5

Google

Utter disgrace as an organisation. It is a shambles how they even operate. Back office systems and payment processes are beyond poor. Almost 2 years since having a contract with them we are receiving requests for payments for rent in the thousands. You cannot speak to anyone and no one calls you back. If you do happen to get someone on the phone they have so much attitude and are so rude, I would never rent my property through them EVER. They are also in breach of GDPR as they are contacting us unsolicited via email.

Nikki · 29 July 2019

★★★★★ 5/5

Google

Jordan Wright was highly professional and helpful in getting my property purchase over the line. Would highly recommend and will be using again for any future property purchases and sales I make.

Adam · 29 July 2019

★★★★★ 4/5

Google

Hunters, and particularly Gideon Gold, were professional, prompt and efficient in dealing with our recent house purchase. The vendor & their solicitors were difficult to deal with, but Hunters' support made the process much easier.

Colin · 30 July 2016

★★★★★ 5/5

Google

Matteo has been amazing helping us getting the flat we fell in love with! He is super reactive and helpful grazie mile 😁

Noémie · 14 October 2021

★★★★★ 4/5

Google

Worked with Gideon Gold at the West Hampstead branch.Gideon was proactive and communicative throughout, without being pushy . Also appeared to have a good working relationship with the vendors. smooth transition!

Sara · 29 July 2019

★★★★★ 5/5

Google

Worked with Jaison to get my flat sold. Good feedback on the process and the only agent in the high street that could get me an offer in a tough market.

Sachin · 29 July 2019

★★★★★ 5/5

Google

Aaron and his team are very hardworking and responsive, they communicated with me very effectively. Very happy with the service the Lettings team have provided. I give Hunters my highest recommendation.

Mohammed · 29 July 2019