Trusted Agent profile · London

home2u ltd London reviews

4.0

★★★★★ Great

110 reviews across 2 platforms

83 Ladywell Road, London, SE13 7JA

home2u ltd's office in London, at 83 Ladywell Road, is rated 4.0 out of 5 across 110 reviews on two platforms, including 109 Google reviews rated 4.0.

Google logo

4.0 / 5

109

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

DO NOT TRUST THESE PEOPLE WITH YOUR HOME! Swindlers, liars and cheats. Avoid at all costs. Repeatedly lied to and misinformed - I urge you to stay away from this bunch of cowboys! My deposit has been stolen from this company, allegedly references for a let have a very short time frame. They decided that my current landlord taking a week to get back to them was too long, so they gave the flat to someone else and stole my deposit! Absolute disgrace! AVOID AVOID AVOID. Update - on the 26/01/19, I was asked to come into store by Vino, the ‘manager’. I obliged with the promise that he’d pay back the deposit and costs. After an hour of being insulted and shouted at, I was called a liar and a handful of other names and left empty handed. He was attempting to provoke me the whole time and made wild accusations of trickery and deceit in order to infuriate me further. I’ve now made a formal complaint to the property ombudsman in response. Please, let it be known the type of company this is. Money grabbing, lying swindling cowboys whom shouldn’t be trusted with most peoples’ largest assets!!

Alfie · 26 August 2019

1/5

Google

Booked in for a viewing for a property. The day of the viewing comes and I check the listing and they have completely changed the property, images are not the same and they’re excuse was “their probably updated images” how can it be updated images when it’s a completely different house? Thank god I noticed that before getting on the train all the way there

Sophie · 25 August 2022

5/5

Google

I have an excellent experience. Hard working team along with prompt service. Customer care is amazing always trusted their expertise with fast response. I would recommend Home2u to everyone with out any doubt.

Rani · 11 October 2024

4/5

Google

Very personable and supportive throughout the whole process. So much that it felt like he was selling his own house - so involved and caring too. Thank you Neel & team!

Tanya · 26 August 2019

5/5

Google

Excellent service. Thank you for Vino.

Sugeepan · 26 February 2024

Agent replied · 24 August 2024

Thank you for your review.

4/5

Google

Neel was very helpful during the sale of my house. He followed up on any outstanding issues. I will happily recommend him.

Pamela · 26 August 2019

5/5

Google

My overall experience with this estate agent was satisfactory; Raj is an excellent Lettings negotiator! Would definitely recommend...!

Y · 26 August 2019

5/5

Google

The precision to detail by Alex was incredibly spot-on, was dealt with at upmost professional level, would recommend

Jade · 26 August 2019

1/5

Google

They won't return the deposit, They are all crooks worst letting agents. Darren and Panch are liars. Worst agency ever! Very rude and unprofessional, would not recommend them. Think twice before you go there.

John · 26 August 2019

Agent replied · 24 August 2024

Dear John, Thank you for your feedback, however we have checked our records and we haven't taken any money/ deposit from you. Panch left the firm more than 3 years ago. Please write to me stating who you really are and which property this relates to, so this could be resolved. We very rarely deduct any money from any tenant's deposit, unless there is a genuine reason i.e damage to the property or rent arrears etc... This is in conjunction with the Landlord. Thank you Mr K Vinotharan

1/5

Google

A friend of mine has been abused by one of the so called 'managers'. they have kept hold of he's deposit and are refusing to give it back. I would advise anyone/ everyone not to use these at all. terrible service. terrible company. ps i wouldn't of even put 1 start,but it only allows me to put 1. AVOID.AVOID.AVOID

DIXY · 26 August 2019

5/5

Google

We recently purchased a property that Home2u were the sole agents for. They were always very accommodating with arranging visits for either us as buyers or for our potential builders and surveyors. We dealt mainly will Neel who was always quick to respond via text or phone and was very solution focused. Would recommend!

Matthew · 25 August 2020

5/5

Google

A pleasant renting experience, members of staff are friendly and helpful. Cheers!

Roy · 26 August 2019

Agent replied · 24 August 2024

Dear Roy, Thank you for your positive review. Regards Mr K Vinotharan

5/5

Google

I recently approached the local Estate Agents of Ladywell and found Home2U both professional and personable. Josh in particular was very helpful and was very knowledgeable of the surrounding area and of the lettings process. If your looking for a property i would recommend Home2u.

Richard · 26 August 2018

5/5

Google

Excellent services.PositiveProfessionalism

Tanjila · 25 August 2021

Agent replied · 24 August 2024

Thanks.

1/5

Google

Rating only, no written review.

A · 11 September 2026

5/5

Google

I found Neel to be tremendously helpful during all of my dealings with him (as were his colleagues at home2u). Always proactive, courteous, diligent and friendly. I'd have no hesitations about availing of his services again.

Padraig · 25 August 2020

4/5

Google

Staff are very friendly and professional.

Rebekah · 26 August 2019

Agent replied · 24 August 2024

Thank you for your positive review and we rally appreciate it.

5/5

Google

Brilliant service and very professional staff!

Aleksandar · 26 August 2019

Agent replied · 24 August 2024

Thank you so much.

5/5

Google

Excellent letting agent. Professional, helpful and impartial. They have proved to be very helpful and courteous as well as, in my opinion, professional at all times. If you want to rent use this letting agent. Superb.

Simon · 26 August 2019

5/5

Google

My wife and I moved to a new one bedroom flat. Thanks to the agency home2u LTD. Specially thanks to the agent Alex who is always friendly and will help at any time

Ivan · 25 August 2020

5/5

Google

Excellent service and they are very hard working people. They are managing my property very professionally. I will recommend to anyone regarding their services.

Ladshana · 26 August 2019

5/5

Yell

Excellent management team

was extremely impressed by how proactive the service I received was from start to finish. Excellent letting team.

CliveM-161 · 12 September 2020

5/5

Google

Rating only, no written review.

Emine · 11 October 2024

Agent replied · 24 August 2024

Thanks Ermine

1/5

Google

Rating only, no written review.

Anu · 11 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read home2u ltd's Google reviews
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