HG Property London reviews

★★★★★ 5/5

Google

Was a tenant through H&G for 2 and a half years and would highly recommend. All of the team are incredibly friendly, professional and responsive. We had a couple of incidents with accidental damage that H&G were more than happy to help with, and general jobs were always done very efficiently. Thanks to all at H&G for making our tenancy as easy as possible!PositiveResponsiveness, Professionalism

Laura · 24 August 2021

★★★★★ 5/5

Google

H&G helped us with the purchase of our first home last month. They were a pleasure to work with and extremely helpful throughout the process. They took our criteria into account and found us a place that matched us perfectly. Even after the completion, they have helped with any additional questions we have had. I would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Jake · 24 August 2021

★★★★★ 5/5

Google

H&G have been incredible while we've been in our leased flat. Any query or concern is addressed quickly. Engineers are sent within a couple of hours, communication is quick and they are super efficient. Charlotte is an organised property manager and always always replies to mails within minutes. Can't recommend them enough :)

Michelle · 23 June 2018

★★★★★ 5/5

Google

The team at H&G were honest, helpful and accommodating when we needed a short-term let during some refurbishment work to our own flat. They know the area well and were always very quick to respond to queries and requests, going out of their way to make our experience a good one. I would definitely recommend them if you’re looking for a rental property and I’m sure they would be equally great if you’re looking to buy or sell.

Chris · 16 April 2023

★★★★★ 5/5

Google

Well organised and very clear throughout the process. Thanks Alex!PositiveResponsiveness, Quality, Professionalism

Wael · 22 June 2021

★★★★★ 5/5

Google

H&G have looked after two of our properties for over 5 years now and are absolutely incredible. They are not a “normal” estate agents, they actually care about their clients and are not only complete professionals but are also extremely good people who go the extra mile to help where they can. I can’t recommend them more highly. 5+ Stars!PositiveResponsiveness, Quality, Professionalism, Value

Ivana · 22 June 2020

★★★★★ 5/5

Google

We found the best place and the credits go to Alex and Oliver. They have helped us with everything and were always there whenever needed. We are very happy with their kind help and support. Thank you!!!

Tulya · 16 April 2025

★★★★★ 5/5

Google

From my first call with Alex, an agent with H&G, through to a speedy completion and the handing over of keys, our experience with H&G was first class. A safe pair of hands to help guide you through the tricky process of house purchase, H&G were friendly, professional, and efficient. Highly recommended.

Duncan · 16 April 2022

★★★★★ 5/5

Google

H&G have been an absolute pleasure to deal with from my perspective as a tenant. From the viewing through to move in and now on an ongoing basis. They are responsive to emails and go out of their way to try to help with any issues. I would highly recommend them.

Lynn · 16 April 2022

★★★★★ 5/5

Google

Professional, prompt, courteous, and extremely accommodating service! Excellent communication every step of the way from initial start of the viewing to signing a lease. James and Charlotte's team very effectively delivered in < 2 weeks turn around, very efficient in an especially competitive market. They were also very personable without pressure which is refreshing among estate agents. Highly recommend!!

Robinski · 22 June 2020

★★★★★ 1/5

Google

We contracted a furnished property but when we came in... surprise! there were no furniture!! They arranged some new furniture after some days so it was ok (thanks we still had the previous property, otherwise I could have slept on the floor!). The real issues came when we left the property. We waited ages for the deposit to be back to our account as they were no responsive (we always paid on time). During the check out even tried to charge us for a useless hover that they previously asked to put in the bin. If you decide to go ahead, keep evidence on writing of absolutely everything. To put another of how unreasonable they were is when they considered that £120 was a fair amount to paint a room, after living there for 37 month and the apartment never being decorated during that time! Specially when the citizen advice website quotes: “Your landlord can't take money from your deposit for 'reasonable wear and tear' - this means things that would gradually get worse or need replacing over time, for example paintwork, or a piece of furniture”. The only option the managing partner gave was to dispute this and wait longer time! I hope this explains why 1 star

Es · 22 June 2022

★★★★★ 5/5

Google

The whole team at H&G are genuinely the most professional team of estate agents I've ever dealt with; I've been a tenant in properties managed by them twice over the years. Always courteous, responsive and fair to both tenant and landlord, I would have no hesitation in recommending them to anyone.PositiveResponsiveness, Quality, Professionalism

Snehith · 24 August 2021

★★★★★ 5/5

Google

I’ve had the pleasure of working with H&G for my tenancy in Altura Tower. I’d like to thank my agent Alex for his support. I would like to do business with H&G again in the future. All the best.

İbrahim · 18 January 2025

★★★★★ 5/5

Google

The fantastic team at H&G helped us at HS Wood Flooring into our new showroom at Plantation Wharf. the worked tirelessly to get us a great deal and made the whole experience so easy. This was our first commercial let so their efforts were greatly appreciated. We can't say thank you enough to the entire H&G team.

HS · 22 June 2020

★★★★★ 5/5

Google

We are very pleased to contact H&G Riverside Estate Agents. Always answered us times, helped, explained. Regards Alexu! Alex gladly agreed to show us the house several times. We are very happy in our new apartments Alex thank you very much! Good luck to you!

Laura · 16 April 2022

★★★★★ 5/5

Google

A trustworthy and extremely knowledgeable team. Having dealt with them for over 15 years I wouldn’t go anywhere else and wouldn’t hesitate to recommend them!

Victoria · 16 April 2025

★★★★★ 5/5

Google

My mom and I were lucky to find this agency. Alex has helped us since the beginning and made the process easy. He is always checking in and make sure we have everything we need. I can’t recommend more this agency, specially Alex. Thank you!

Nekanne · 16 April 2021

★★★★★ 5/5

Google

I have had an amazing experience as a new tenant with H&G! From property viewing, to tenancy agreements and post-moving assistance, the whole team is extremely helpful and are always quick with responses. I would highly recommend!

Susie · 16 April 2022

★★★★★ 5/5

Google

H&G are hands down my favourite estate agents in years of living on the river in London. Their open door policy and welcoming smiles make my daily walks an absolute treat. Would not hesitate to recommend them.

Rosie · 16 April 2022

★★★★★ 5/5

Google

We were extremely fortunate to have H&G at our side when we were renting an apartment for the first time in London. The team was friendly and made the process run smoothly. If we had problems or questions, they were always quick to respond. They far exceeded our expectations when our plans suddenly changed, and we had to stay longer and needed another apartment. H&G team were so professional in all their affairs that our stay in London brings back good memories. Thank you H&G team.

Héðinn · 23 June 2019

★★★★★ 5/5

Google

Really easy to work with as a tenant, they respond to any queries promptly and any maintenance issues are resolved as quickly as possible. Friendly and efficient from viewing all the way through to established tenant.

Niamh · 16 April 2022

★★★★★ 5/5

Google

Great property management company, I highly recommend them. Always really quick to resolve issues and responsive to emails/phone calls. I have had a few experiences with property management/estate agents and I can say they are currently the best.PositiveResponsiveness, Quality, Professionalism, Value

Ruth · 22 June 2021

★★★★★ 5/5

Google

My girlfriend and I used this Estate Agent to find a property to rent and our experience with them has been very good. They are responsive, organised and helped us find a great place. Alex, in particular, was really helpful.

Alex · 16 April 2021

★★★★★ 5/5

Google

6⭐️!!! The entire Staff at H&G is amazing, they managed a house I rented while living in London. They have always been very courteous and detailed oriented. I would definitely recommend them to anyone who is looking for a place in the Area!

A · 22 June 2020