Trusted Agent profile

Heywoods Estate Agents reviews

4.6

★★★★★ Excellent

106 reviews across 2 platforms

27 Belsize Lane, London NW3 5AS

Heywoods Estate Agents's London office at 27 Belsize Lane is rated 4.6 out of 5 across 106 reviews on two platforms, including 72 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

72

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Facebook

We have just sold our house through heywoods.. They were slightly more expensive compared to other high street estate agents but worth every single penny.. You definitely get your money's worth with heywoods. From Geoff through to Kelly and Tammy in the office the customer service has been second to none.. I would not hesitate to use them again, Heywoods will be my number 1 estate agents Carrie Essex

Dawn · 12 November 2017

Agent replied

Thanks for your review. We're so happy that you love the Heywoods way of selling houses, we always go the extra mile for our customers and are pleased to hear that you feel we are excellent value for money. All the best, The Heywoods Team

5/5

Facebook

Having been disappointed with another local Estate Agent I decide to switch the sale of my house to Heywoods and it couldn't of been any better. From day 1 the helpful staff, great communication and professional approach made the selling of my house easier and less stressful. A thoroughly excellent service and I would use Heywoods again in the future if I ever decide to move again.

Martin · 1 March 2018

Agent replied

Thank you for your review Martin. We are very happy to hear you experienced excellent service from the Heywoods team, Gillian especially is very glad to have been able to help!

5/5

Google

Heywoods were efficient and professional when dealing with the sale of our flat in Belsize Park. The company is extremely knowledgeable about the local market and it helped us that having arranged previous sales in the same block of flats they had detailed knowledge of the lease and the amenities. They quickly put us in touch with a number of interested purchasers and the sale proceeded quickly and smoothly. We particularly appreciated being kept informed of progress by WhatsApp, emails and phone calls. I can strongly recommend Heywoods.PositiveQuality, Professionalism

Robin · 21 June 2022

5/5

Google

Absolutely fantastic service from beginning to end. Angela King is simply the best estate agent i have ever dealt with. I cannot recommend highly enough!

Lobus · 31 December 2022

5/5

Google

We have known Haywoods for 10 years, first as landlords and recently as sellers. We do not have enough words to praise Jon and Angela! They are immensly reliable, professional, honest, very kind and friendly, committed and dedicated, allways available. One can trust them completely. They know the housing market through and through. They did not hesitate to prevent us from making mistakes that we might have done, and at discretion they always chose our favor as customers. They are wonderful consultants, and we have always felt with them in good and safe hands.PositiveResponsiveness, Quality, Professionalism, Value

Itamar · 21 June 2021

1/5

Facebook

Six weeks ago I posted a letter to this agent and left two phone messages about a property I was interested in buying - they had just sold it subject to contract, so I asked to be kept informed should the situation change. They never responded. I phoned again today because I found it back on the market. They had no recollection of my 3 attempts to contact them. I was given a cursory, insincere apology - frankly I'm stuck now because although I love the house, I don't want to deal with this agent again - ever! Feel sorry for vendor in Keele after my letter indicated I was prepared to offer over asking price.

Brian · 8 February 2021

5/5

Facebook

Great advice and assistance from Kelly Johnson. Lots of attention to detail and a great sense of humour. The follow up phone calls were prompt and personal and made she made me feel like nothing was too much trouble. Buying or selling I would recommend that customers ask for Kelly as their agent. Thanks Heywoods.

Sarah · 10 November 2017

Agent replied

Thank you for your lovely review, Sarah. We're so glad that you were happy with the service from Kelly. Best regards, The Heywoods Team

5/5

Google

Great people to do business with especially Angela and Darren

Bobby · 26 August 2023

5/5

Google

Heywoods have, at every juncture, provided me with great advice regarding my sale, and I was able to leave the entire business in their capable hands. Their friendly & efficient team acted on my behalf with extreme professionalism, and I would recommend them with absolutely no reservations.

BILLY · 13 April 2024

1/5

Facebook

Wouldn't want to be selling my house through them- it's as if they don't want to sell them! Ask to view a house and it's over a week away, ask if we can do before then and they can't- Maybe move your estate agents into the 21st century and have viewings evenings and Sunday's!

Bethan · 23 March 2017

Agent replied

Hi Bethan, I am sorry that you feel this way however I understand the particular property that you are booked in to view is extremely popular and we have been inundated with requests for viewings. It's a property that requires a heywoods member of staf…See more

5/5

Google

Colin at Heywoods helped my girlfriend and I to lease our current flat, the first place we've rented together, and helped the whole process to be as simple and stress-free as possible. He was helpful, supportive, and responded well to all our queries and requests, and helped us to feel well looked-after by Heywoods. Many thanks to him, and to Heywoods, for helping us find our new home.

Joz · 29 July 2022

5/5

Facebook

Carla of Heywoods letting department have a very good service for me and the new tenant. Thank you Carla, together with all staff for helping me get the property let out .

Grandmother · 19 February 2020

5/5

Google

We have recently exchanged on the purchase of a property with Heywoods Estate Agents and have been exceptionally pleased with the service that they have provided. Being in a chain created complications for us and Heywoods were able to minimise these by offering helpful advice and thoughtful solutions to some of the challenges we faced. Throughout the process, the Estate Agent Jon Rose took a calm and reassuring approach to managing our transaction and ensuring that both ourselves and the vendor were happy with the outcomes. We highly recommend using Heywoods Estate Agents!

Michelle · 29 July 2019

5/5

Facebook

Absolutely Fantastic helpful staff from start to finish have and would recommend you, you only have to see so many blue boards about, well done Heywoods keep up the good work you sold my Mums friends house last week in a week just goes to show what a good team you are.

Sarah · 16 March 2014

Agent replied

Thank you Sarah Cuthbertson Happy we could help!

5/5

Facebook

Thank you Charlotte for a professional and friendly valuation . The photos and write up are excellent . Proven by the quick viewings.

Alan · 5 March 2021

5/5

Google

Renting from Haywoods for 4 years was a dream. Their white glove service exceeded my expectations at every turn - from minor fixes to major issues, the team responded swiftly and caringly so I always felt taken care of. …

Tal · 13 April 2024

5/5

Google

My partner and I rented a flat in Belsize Park through Heywoods for several years. Jon, Bridget and Colin have been unfailing friendly, polite, and helpful. Maintenance issues have always been dealt with quickly. Jon gave us much useful advice about the local area & market. We recommend them unreservedly.

Rohini · 30 April 2023

1/5

Facebook

I called this agency as I was interested in a property. I was told they would send me a video viewing. 4 times I called to chase it up as I never received the video viewing. Even gave a different email address on the fourth call. Absolute charlatans, a massive waste of time, effort and space. You'd be better off calling a professional company.

Chris · 3 March 2021

5/5

Google

Heywoods are amazing, Angela's personal service and in depth market knowledge were key in selling our flat quickly and easily. As an independent agent, they really get to know their buyers and sellers and work to make a deal happen. I can't recommend them enough if you are buying or selling in Belsize Park / Hampstead / NW3 - Five Stars!

Cathy · 26 January 2020

5/5

Facebook

Lottie F and Amy O ( Newcastle under Lyme ) were very professional and helpful when I was looking for a property urgently after a last minute disappointment. They were friendly, professional and kept the necessary checks and communication clear and timely. Just want to acknowledge the great work you both do. Much appreciated.

Nkechi · 11 October 2021

5/5

Google

Very good service from start to finish. Would be very happy to use them again.

Jojo · 6 October 2024

5/5

Google

Angela King from Heywoods, Belsize Park came highly recommended by my friends and neighbours, you almost know immediately on meeting Angela that she’s very professional and knows everything about buying and selling houses, , it was a pleasure working with her and the sale of my house went through amazingly smooth because of her knowledge.

Teresa · 8 May 2021

5/5

Google

Loved renting with Haywoods Estates! very professional, efficient and lovely staff. Highly recommend!

Nicole · 2 October 2022

Agent replied · 29 July 2023

Thanks very much. We're pleased you are happy as we always try to give the best service available.

5/5

Google

I bought my new home through Heywoods in December 2022. Angela handled the process impeccably. She was professional, patient and pro-active and I felt in very safe hands throughout the buying process. Well done !

Sean · 29 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Heywoods Estate Agents's Google reviewsLeave Heywoods Estate Agents a review

Questions about Heywoods Estate Agents

How many reviews does Heywoods Estate Agents have?

Heywoods Estate Agents's London office has 106 reviews across two platforms: 72 on Google, 34 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Heywoods Estate Agents's rating?

Heywoods Estate Agents is rated 4.6 out of 5 across all 106 reviews, and 4.8 out of 5 on Google from 72 reviews, checked 9 October 2026.

Where is Heywoods Estate Agents's London office?

Heywoods Estate Agents, 27 Belsize Lane, London NW3 5AS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.