Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was our first time renting in London, and we are grateful that Heywoods was our agent. Going into the process, we had very little understanding of how renting works here, which could have been quite overwhelming but Colin made the entire experience feel seamless.
I can’t thank him enough for his constant support, quick communication, and the patience with which he answered our many (often basic!) questions as first-time renters. He went above and beyond what we expected, not just helping us secure the property, but also guiding us through the finer details that aren’t always obvious. It truly felt like he had our best interests in mind throughout.
We couldn’t have asked for a better experience, and we would highly recommend Heywoods (especially Colin) to anyone navigating the rental market for the first time.
Anju · 23 March 2026
★★★★★ 5/5
GoogleWe couldn’t have asked for better support for buying our first home. Darren was incredibly helpful and proactive throughout. The process was so much smoother and faster as a result of his work to connect the dots and timelines between the seller, the solicitor and us. We had originally viewed the property almost 2 years prior and when it came back on the market Darren remembered us and reached out - a lovely example of how thoughtfully proactive he is. Would recommend!
Eleanor · 13 January 2026
★★★★★ 5/5
GoogleColin and the team have been an absolute pleasure to work with - consistently helpful, professional, and efficient throughout the entire process of securing our new rental. We’ve never had such a positive and professional experience with rental applications. Colin is extremely thorough and always quick to respond to any questions we have.
Holly · 13 February 2026
★★★★★ 5/5
GoogleMy experience buying a property with Heywoods Estate Agents couldn’t have been smoother. Darren and Angela were incredibly helpful, knowledgeable, and supportive from start to finish, which made the whole process feel easy and stress-free. I wouldn’t hesitate to recommend Heywoods to anyone looking for a friendly and professional estate agency.
Joseph · 13 February 2026
★★★★★ 5/5
GoogleIt was time for me to retire, move to the Scottish Borders and sell my 3 bed 2 bathroom flat in central Hampstead where I’d lived for many years. The flat (twixt the High Street and the Heath) is one of 4 flats in a laterally converted Victorian villa, a couple of which had been sold over the years by Heywoods. More by way of starting the ball rolling than anything else I went to their office, met their team and was immediately impressed by their knowledge … of Hampstead, of the market and of the flat where I lived
Angela organised a floor plan, priced the property, arranged a declutter, called her contacts and the flat was sold before it was even advertised. And all the way from the verbally agreed sale thru to the legal completion Angela was on hand and proved a very useful conduit the between buyer and seller to make sure any questions and issues were identified and resolved before they became a problem. Well done Angela, well done Heywoods
Duncan · 1 July 2023
Agent replied · 29 July 2023
Thanks you for your very kind words.
★★★★★ 5/5
GoogleMy husband and I bought a flat with Angela in the spring.
The process was easy and pleasant form the first interaction to the keys handover. Angela kept all parties involved and facilitated and prompted communications when needed.
She was available to show us the flat a few more times than usual and she accommodate our architect and builders as well.
I will recommend Heywoods to everybody and will definitely use her myself if needed.
She made sure the exciting but stressful process of buying was indeed straightforward and easy.
Fra · 29 June 2023
Agent replied · 29 July 2023
Thank you very much for your kind words.
★★★★★ 1/5
GoogleMy fiancé and I talked to an agent, Colin. He seemed to be professional, presented a couple of properties, but unfortunately, he simply tried to take us for fools. Then we could read the article about Parkhill Rd. ...
Masa · 22 June 2026
Agent replied · 22 August 2026
Dear Masa I'm very surprised by the issue you mention as no one is ever "taken for fools" and if you have a genuine complaint please do not hesitate to contact me directly. Jon Rose (Director)
★★★★★ 5/5
GoogleWe had a fantastic experience working with Angela King. Angela is incredibly kind, communicative, and very responsive. She really went above and beyond to help us at every step of the way. Angela has decades of experience working in this area and we felt like we were in the best hands possible. We would highly recommend Angela and would count ourselves lucky to work with her again.
Julia · 13 April 2025
★★★★★ 5/5
GoogleSelling my dads flat with Heywoods was an incredibly positive experience. From the marketing, to the viewings, to the sale,
Angela King went above and beyond any expectations I had of an estate agent. She was always friendly, honest, professional and considerate, and made an experience that I was really not looking forward to, into an enjoyable one.
Would highly recommend Heywoods
Best estate agent ever.....
Paula · 29 June 2023
Agent replied · 29 July 2023
Thank you very much for your kind words.
★★★★★ 5/5
GoogleAngela was absolutely fantastic us helping us through a buying process. She is knowledgeable, practical and accessible. A pleasure to deal with. Heywoods are a local agency with strong ties to the community and expertise in the area. I would highly recommend and engage for any other transaction
Heather · 12 August 2025
★★★★★ 5/5
GoogleJon, Darren and the team at Heywoods have been fantastic in managing and selling my property in Belsize Park. Their personal touch helped me as a first time landlord / seller overcome several unexpected hurdles and found great tennants and ultimately buyers. I would highly recommend them in an industry where it is hard to know who you can trust!
Martijn · 25 March 2025
★★★★★ 5/5
GoogleThank you so much to Angela and the Heywoods team for a very smooth and successful flat sale. Angela was super pro-active and engaged from listing all the way to completion and I would highly recommend her and her team for a flat sale
Harry · 13 August 2025
★★★★★ 5/5
FacebookHeywoods are a fantastic estate agent company who I would highly recommend.
I live in Australia and put my UK property up for sale in mid 2017. The team kept me informed at all stages in the process and were a constant support.
Even though I was halfway across the world I was kept up to date with numerous emails so I always knew what was happening.
The team are friendly , professional and someone was always available to answer queries.
Special thanks to Kelly Pepper who helped me through all the difficulties and did her best to reduce my stress levels. Tank you all very much.
Jacky · 16 November 2017
Agent replied
If you a potential landlord with a property to rent out, I would recommend that you do not use Haywood’s!! Had nothing but problem from the start. If you need to rely on them to pay the rent into your account, you will be disappointed!
Charging high pr…See more
★★★★★ 5/5
GoogleGreat service, Charlotte supported my grandparents through the whole rental process, from start to finish. They had never been landlords before and Charlotte made the whole process stress free for them. We now have a fantastic tenant who is looking after the property and settled well and would definitely recommend Heywoods.
Charlotte · 1 March 2025
★★★★★ 5/5
GoogleWe rented a flat for 2 years through Heywoods and recently purchased our first home with them as well. On both occasions, Colin and Darren were friendly, accessible, proactive, and responsive. We highly recommend them! Thank you!
Colin · 13 July 2025
★★★★★ 5/5
GoogleI had the pleasure of working with Darren Joel from Heywoods as my estate agent, and I couldn't be happier with the experience. Darren was professional, knowledgeable, and truly committed to finding the perfect home for me. He listened to …
Christoph · 13 April 2025
★★★★★ 5/5
GoogleAngela King was incredibly helpful to us as we looked for a property in Belsize Park. Once she found one that suited, she went above and beyond to get all the information we needed to proceed with our purchase.
Julia · 13 April 2025
★★★★★ 5/5
FacebookI had my house valued by Lorraine and she went the extra mile & more, left all the relevant information and follow up emails, calls & texts. Nothing was too much trouble & she always had a smile! She really was fantastic & I would highly recommend Heywoods, especially Lorraine if selling or buying a property, excellent 5 star service, couldn’t be happier...thank you so much Lorraine ???
Kelly · 14 November 2017
Agent replied
Thanks for taking the time to leave a review, Kelly. We are so pleased that you had a fantastic Heywoods experience. All the best, The Heywoods Team
★★★★★ 5/5
GoogleAngela and Darren efficiently managed the sale of a flat, arranging multiple viewings (often by the same potential buyer). Their local knowledge was indispensable in sorting out the energy certificate and a house clearance firm, as well as dealing with the freeholder. They didn't pressure me into accepting lower offers and their commission was competitive.
Steve · 13 February 2026
★★★★★ 5/5
GoogleExceptional service which made finding and moving in/out of our flat a seamless experience. They are honest, professional, responsive, accommodating and above all a pleasure to work with. A big thanks to Colin and the team.
Lydia · 13 April 2025
★★★★★ 5/5
GoogleHighly Recommended (Amazing service).
Darren has been an absolute pleasure working with.
True pleasure working with Heywoods recently in every way.
Super helpful, clear communication and a team of excellent & competent individuals (specially Darren).
A · 4 April 2025
★★★★★ 5/5
GoogleI couldn’t have made a better decision than choosing Heywoods to help me sell my property!
The sale went smoothly, quickly and I believe both, the buyers and myself, felt that there are no loose ends and that we have someone that is taking very good care of everything needed.
The kind and reassuring assistance of Angela and Jon was everything I could have asked for. I always knew I can rely on their word and on their guidance, which was priceless. Whomever decide to use their services can consider himself very lucky!PositiveResponsiveness, Quality, Professionalism, Value
Gaya · 25 August 2021
★★★★★ 5/5
FacebookWhen recently looking to purchase a new property we received great service from Heywoods. Kelly was friendly and professional. She paid particular interest in the type of property and area we were looking for and was prompt in letting us know as soon as anything suitable came on the market. Would recommend them for sales,lettings and valuations!
Karl · 15 November 2017
Agent replied
Thanks for your review Karl. We love to help our buyers find the property of their dreams! All the best, The Heywoods Team
★★★★★ 5/5
FacebookWell can't fault them - I wanted my house valuing in readiness for my future sale in the new year and Lorraine came out the very next day carried out the survey and by the end of the day I had my valuation in writing by email.
Fantastic service - second to none!
Thank you Lorraine
Susie · 14 November 2017
Agent replied
Thanks for the review Susie. We're so glad that you loved the Heywoods service! All the best, The Heywoods Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
