4/5
TrustpilotPrompt responses and good service
Good service with prompt responses to issues in the flat.
Trusted Agent profile · London
Hastings International London reviews
★★★★★
617 reviews across 2 platforms
167b Rotherhithe Street, London, SE16 5QW
Hastings International's office in London, at 167b Rotherhithe Street, is rated 4.1 out of 5 across 617 reviews on two platforms, including 298 Google reviews rated 4.1.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hastings International hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKay and Louise have been fabulous in…
Kay and Louise have been fabulous in terms of response and support, they still very professionally provided top notch services, especially during very challenging and testing times in 2020. A BIG THANK YOU.
5/5
GoogleFantastic agency! Highly professional, knowledgeable, and attentive. Highly recommend their services. Thank you!
5/5
TrustpilotIt was very easy to organise our lease…
It was very easy to organise our lease renewal through Hastings and Kay Kendall. Very responsive and helpful, thanks!
1/5
GoogleWithout a doubt the worst letting agency I’ve had the misfortune to deal with. Completely impossible to reach. I would avoid as much as possible.
1/5
TrustpilotDO NOT TRUST THIS COMPANY!
DO NOT TRUST THIS COMPANY!! They agreed on an offer on certain conditions and took a deposit. A few days later, they change conditions and refuse to give back deposit for changes that they have made on renting conditions!!
5/5
GoogleWe are happy with the service extended by Hasting’s in managing our property in London. They are very receptive and responsive and turn around time is very quick to resolve any issues that come up.
5/5
GoogleVery helpful and friendly estate agents.
4/5
TrustpilotGreat communication
The company has a great system for dealing with various aspects of renting, such as updating the lease, maintenance, etc.
5/5
TrustpilotKay at Hastings is a total professional…
Kay at Hastings is a total professional and makes the renting and renewal process seamless and easy. Thanks for everything!
5/5
TrustpilotGreat to work with
Hastings has been great to work with. The tenancy extension process that Kay set up was quick, seamless, and easy to do. Thanks for everything!
5/5
TrustpilotGreat London help
Great flat. Stevie and Able big help
5/5
TrustpilotExcellent service!
I have renewed my contract for the second year with Hastings international.Very good customer service, fast reply, contract renewal assistance was offered well in advance. I would indeed recommend it.
5/5
TrustpilotExcellent Property Management service.
Hastings have continually provided good service and is hassle free for an overseas owner like me. Highly recommended for your lettings and property management needs.
4/5
TrustpilotSatisfactory Property Management Services
As overseas landlords, we have been using Hastings International since 2015. Overall, we continue to be satisfied with Hastings' property management services, as well as Kay Kendall's tenancy renewal services.
5/5
TrustpilotKay have been excellent
Kay have been excellent in responding to queries. Always polite and efficient, I would reccomend her to anyone.
1/5
TrustpilotWorst of all time !!!!! AVOID !!!!
They are the worst property agency in UK! very unprofessional and expensive and finally at the end they have kept my money for more than 3 months without being responsive. please avoid !
4/5
GoogleProcess took a little too long but other than that quite satisfied
5/5
TrustpilotVery nice and professional agency
Very nice and professional agency. Renting apartment more than for 2 years. Never had any problems, easy to communicate with, always answers immediately about any problems in the property.
1/5
TrustpilotTerrible
Terrible. Took over a month to arrange a viewing of properties they listed for sale. On the day we arranged to view, the agent did not turn up. AVOID for sales and lettings it seems.
3/5
GoogleHastings Letting service was efficient in finding tenants. In general the service is quite expensive as there were quite a few 'add-ons' . charges which was not clear in the service contract.
5/5
TrustpilotAmazing service
Amazing service! Staff are lovely and I couldn’t recommend more!
5/5
TrustpilotI have rented through Hastings for over…
I have rented through Hastings for over a decade. Kay Kendall in their renewals team is always unfailingly polite and helpful and makes the whole process very smooth.
5/5
TrustpilotRenewal Process
I have been renting with Hastings for about 1.5 years. Kay Kendall from the renewals team has been very helpful throughout renewals. Processed the extensions super quick.Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hastings International hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
