3/5
TrustpilotRoom for improvement.
Happy with the service from the property management staff but have constant problems with accounts department. They seem to run on very old systems.
Trusted Agent profile · London
Hastings International London reviews
★★★★★
617 reviews across 2 platforms
167b Rotherhithe Street, London, SE16 5QW
Hastings International's office in London, at 167b Rotherhithe Street, is rated 4.1 out of 5 across 617 reviews on two platforms, including 298 Google reviews rated 4.1.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotResponsive agents
Responsive agents, efficient, competent
1/5
TrustpilotThe worst customer service possible
The worst customer service possible: after a skilled sales pitch, you're left in incapable hands of unprofessional unknowledgable careless soulless "management", who can't be bothered to resolve the most basic issues.
1/5
GoogleNo one returns your call
5/5
GoogleEasy transactions and lovely agents
5/5
TrustpilotI have dealt with Hastings…
I have dealt with Hastings International lettings department and they are really good. Not pushy in the slightest. Very helpful and a pleasure to deal with overall!
1/5
GoogleUnprofessional rude & cheater agents , they have no idea what customer service is. Avoid them and thank me later :)
5/5
GoogleWe had a great experience renting a flat recently through this agency, the team was responsive and efficient throughout the process.
1/5
GoogleDO NOT USE THIS AGENCY!!!! You will rue the day you used them and they will help make sure that any dealing with them is as painful as possible.
5/5
TrustpilotQuick and easy service
Hastings has always been quick to respond to our enquiries or when we've needed help with something in our rented flat.
5/5
TrustpilotReally helpful and supportive service…
Really helpful and supportive service over several years and multiple tenancies. Sound practical advice and sensitive engaging approach with tenants.
5/5
GoogleHappy with the services provided from Kay ( our renewal negotiator) and Jason (our property manager). Everything we asked for was dealt quickly.
5/5
GoogleNever experienced an estate agents so quick and communicative. Very much recommend!PositiveProfessionalism
5/5
TrustpilotKind, swift and professional
My experience with Hastings has been extremely positive. The team is kind, helpful and extremely efficient. They are professional.
5/5
TrustpilotAlways helpful
Always helpful, communicative and available. No issues since we signed up with Hastings.
4/5
TrustpilotGreat experience with staff and renewal…
Great experience with staff and renewal now in place. Would recommend to landlords
5/5
GoogleWe are extremely satisfied with the professionalism and the priceless support of Lee McDermott who made this transaction possible. Very good job, Lee!
5/5
TrustpilotVery helpful
She is very helpful to renew the existing tenancy with increased rent.
5/5
TrustpilotCommunicative
Communicative, efficient and importantly, always friendly!
5/5
GoogleGood experience with Hastings on our lease and renewals over an extended period of time. Thanks you Hastings @Rotherthite
1/5
GoogleImho, they post fake advertisements to collect data
5/5
TrustpilotGreat Service!
Kay and Louise at Hastings have been a pleasure to work with. Thanks for everything!
4/5
GoogleSupportive and responsive to my needs , as a first time LL things can be somewhat daunting.
5/5
GoogleAlways helpful and does his best to find what I’m looking for when I use Hastings international
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hastings International hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
