Trusted Agent profile · London
★★★★★
617 reviews across 2 platforms
167b Rotherhithe Street, London, SE16 5QW
Hastings International's office in London, at 167b Rotherhithe Street, is rated 4.1 out of 5 across 617 reviews on two platforms, including 298 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Hastings International hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI have been renting a flat through…
I have been renting a flat through Hastings for two years now and have been very happy with their customer service - they are very responsive, approachable and easy to negotiate with. They always answer any questions and generally are very efficient.
5/5
TrustpilotMaglin Jarrett-Elliott and the team at Hastings
Maglin Jarrett-Elliott, Zenna Rollings and Luke Hewens dealt with my last renewal but Hastings and Maglin have looked after my property for several years now. They have always been very helpful, found good tenants, negotiated good rents and limited void periods. I definitely recommend this team.
5/5
GoogleThe service provided was smooth and timely. All my questions were dealt with swiftly and I understood the process from beginning to end. Thank you!
5/5
GoogleHastings let my apartment and were incredible throughout the process. I couldn't recommend them anymore.
5/5
GoogleI had a great experience with Emmanuel during my property search. I would definitely recommend.
5/5
TrustpilotI’m really happy with Hastings and the…
I’m really happy with Hastings and the hard worker team ( Kay and Jason) they are very helpful and respond to the emails promptly and efficiently and explains everything in details. I’m really lucky that I rent my flat from Hastings
5/5
TrustpilotThanks Kay
Thanks for negotiating and agreeing the Tenancy Renewal with my tenant efficiently as always
5/5
TrustpilotReally helpful in managing the…
Really helpful in managing the property, trust worthy
5/5
TrustpilotGreat job a always for a smooth…
Great job a always for a smooth negotiation in the client's and tenants best interests.
5/5
GoogleIt was lovely to have Emmanuel show me round the properties this week.
1/5
TrustpilotAVOID AT ALL COSTS
AVOID AT ALL COSTSHastings international's behaviour is appalling - not only is their customer service the worst I have experienced in any sector, their business ethics are disgraceful. Take your business to a more respectable agency to both save money and to receive an even reasonable customer experience
5/5
Trustpilot5 years with Hastings
5 years with Hastings, and never an issue. Proactive and always a pleasure to work with.
5/5
TrustpilotEasy and helpful renewal process!
Kay very helpfully handled the rent renewal process and advised on, and successfully arranged a rental increase.
5/5
TrustpilotWonderful agency!
Wonderful agency! They really helpful and quick. The make sure everything goes as comfortable and smooth as possible. Highly recommend!
1/5
TrustpilotStereotypically shifty
One of the worst Agents I've ever dealt with. Have lied about things from the very start, unhelpful, high fees, try to hoodwink you if you don't know the law and your rights, snuck extra wording into a Tenancy Agreement special clause at the last minute...
1/5
TrustpilotAs tenant this has been a nightmare
As tenant this has been a nightmare. The handling agent has been petty, slow and unprofessional throughout our contract. I was in close contact with the landlord who also wanted to change agencies, but was locked in to the contract.
5/5
GoogleKay and Abel have been so helpful!
5/5
GoogleEveryone at Hastings has patiently responded to requests , clarified issues and helped to ensure efficiency in finding a tennant and dealing with items needed for the tenancy , thankyouPositiveResponsiveness
1/5
GoogleWorst agency I have dealt with. They are incompetent and clearly doesn't care about tenants right. They try to get fee from every single admin task and are not able to refund a deposit in time! Will strongly advise to avoid renting through this agency !
5/5
GoogleMy partner and I had the pleasure of dealing with Abel from Hastings, and he was very helpful, well-informed and courteous.
5/5
GoogleHastings helped me find a perfect flat I was looking for with all the requirements. The process was very smooth without any problems. All the agents are perfect in their jobs.
4/5
TrustpilotLandlord review
As a landlord, it's important to me to receive clear and concise information regarding my property. Hastings has provided a good service along the years and are a reliable company, even though some communication channels can be improved.
5/5
TrustpilotExcellent and professional service
Excellent and professional service. Have been renting out a flat through Hastings for almost 8 years and Kay Kendall, Jason and the entire team has been very responsive and prompt en ensuring all issues are taken care of.
1/5
TrustpilotDidn't bother to show up
Hastings International, London Bridge - made an appointment to value my flat and they didn't bother to show up. If they can't make one appointment, how can they expect me to trust them to manage my property? Terrible service and wasted my time.
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Tell us what you need and we'll put you in touch. Hastings International hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
