5/5
TrustpilotI have rented through Hastings for over…
I have rented through Hastings for over a decade. Kay Kendall in their renewals team is always unfailingly polite and helpful and makes the whole process very smooth.
Trusted Agent profile · London
Hastings International London reviews
★★★★★
604 reviews across 2 platforms
42 Borough High Street, London, SE1 1XW
Hastings International's office in London, at 42 Borough High Street, is rated 4.4 out of 5 across 604 reviews on two platforms, including 290 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRenewal Process
I have been renting with Hastings for about 1.5 years. Kay Kendall from the renewals team has been very helpful throughout renewals. Processed the extensions super quick.Thank you!
4/5
TrustpilotHappy with Hastings International
I have been renting through Hastings International for the past three years and I feel the service has improved.They usually reply promptly and never had any particular issue.
5/5
TrustpilotAm a landlord and always found prompt…
Am a landlord and always found prompt good service from all the staffHave dealt with all offices and departments have looked after me and my tenants very well
5/5
TrustpilotHastings International is a great…
Hastings International is a great agency, they provide exceltional customer service. We are very happy customers.
5/5
TrustpilotGreat Support!
I have been working with Hastings International for many years now. Kay Kendall has always been a great support. She has always been responsive, informative and helpful.
5/5
TrustpilotHastings International have been…
Hastings International have been excellent in negotiating rental price for my flat-highly recommended
5/5
TrustpilotHastings have been lovely to deal with…
Hastings have been lovely to deal with , we didn’t have any issues and have just renewed our tenancy through them! Thanks :)
5/5
TrustpilotGreat service
For years have been receiving consistently professional service from the Team.Would definitely recommend if you are looking for a reliable Agency!
4/5
TrustpilotI had to renew my tenancy contract
I had to renew my tenancy contract, and all went smoothly, my point of contact was courteous and answered my emails pretty quickly.
1/5
Trustpilotworst agency ever
worst agency ever, literally thought of every excuse to take money off my deposit, do not ever use this agency
5/5
TrustpilotThey have been amazing right from the…
They have been amazing right from the starr of the tenancy. Never had a problem, always prompt to respond to our queries.
5/5
TrustpilotProfessional and understanding
Professional and understanding, Hastings offer a hassle free experience. I have been renting with them since 2017 and have not had any issues so far.
5/5
TrustpilotResponsive and transparent
Responsive and transparent. Competent also. Have stayed with Hastings for many years . Kay and Jason are great to work with . Highly recommended .
4/5
TrustpilotVery reliable
Very reliable, responsible and timely; It builds a friendly bridge between landlord and tenant.
5/5
TrustpilotAppreciate service from Kay and Jason
Smooth and timely renewal service from Kay. Jason’s helped ease maintenance of property. Thank you to both of you!
4/5
TrustpilotGood Management and Letting Services
Renew the existing tenancy with nice rent increase. Least hassel and excellent service?
4/5
TrustpilotHave been with hastings for a few years…
Have been with hastings for a few years now and the service has improved however the renewals service from Kay has always been excellent
3/5
TrustpilotRoom for improvement.
Happy with the service from the property management staff but have constant problems with accounts department. They seem to run on very old systems.
5/5
TrustpilotResponsive agents
Responsive agents, efficient, competent
1/5
TrustpilotThe worst customer service possible
The worst customer service possible: after a skilled sales pitch, you're left in incapable hands of unprofessional unknowledgable careless soulless "management", who can't be bothered to resolve the most basic issues.
5/5
TrustpilotI have dealt with Hastings…
I have dealt with Hastings International lettings department and they are really good. Not pushy in the slightest. Very helpful and a pleasure to deal with overall!
5/5
GoogleWe bought a property using Hastings and Lee McDemott was very professional and responsive. We would definitely recommend him.PositiveResponsiveness, Professionalism
5/5
TrustpilotQuick and easy service
Hastings has always been quick to respond to our enquiries or when we've needed help with something in our rented flat.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
