4/5
TrustpilotAll very good at managing my property…
All very good at managing my property and taking care of the tennant.
Trusted Agent profile · London
Hamptons City & West End Sales reviews in London
★★★★★
1,592 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX, EC4N 1TX
Part of Hamptons, see every office.
Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,592 reviews on two platforms, including 169 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRecommended
Hampton's have been quick and efficient since the day we viewed the property. We've had a few minor issues with fittings and appliances but Richard at the Rickmansworth office always gets them resolved immediately with minimal fuss.
5/5
TrustpilotEnd of Tenancy
Its a pleasure deal with someone who is keen to get things sorted quickly & efficiently. Well done Gemma.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
TrustpilotAlways a pleasure to deal with Dawn at…
Always a pleasure to deal with Dawn at Hamptons, as professional, friendly and prompt with any query or issue needing her attention
5/5
TrustpilotExcellent service from Hamptons!
We have a couple of properties rented with Hamptons and their property management has always been excellent and very efficient. Rebecca Hitchman has always been our contact and is extremely professional.
5/5
TrustpilotReview
I have been a client of Hamptons for almost 20 years. During this period I have worked with numerous property managers. Joe however has been more helpful and more experienced.
5/5
TrustpilotOwen at Hamptons
Owen at Hamptons was consistently helpful and professional - he was a pleasure to work with in helping us move to our new home
5/5
TrustpilotEfficient and professional service with…
Efficient and professional service with special and considered attention to the requirement of tenants and landlord at all times
5/5
GoogleHamptons have been letting agents for my two flats in the City of London for ten years. They have always been wonderfully reliable and efficient and a pleasure to work with. Recommended.
5/5
TrustpilotOverall we are happy
Very good at securing new tenantsEasy tp manage online account dashboardFlexible about which contractors to use for maintenance and repairsVery responsive to us an overseas client
5/5
TrustpilotI have been renting through Hamptons…
I have been renting through Hamptons and looked after beautifully by Melanie Hudson for 3 + years , I have always felt cared about and that is so important.
5/5
TrustpilotGreat service
I have been impressed with the quality of service and I would happily rent through Hamptons again. Their speed responding and sorting problems has made life so much easier.
5/5
TrustpilotGreat maintenance customer services I think…
Petrina has managed The property I rented for over two years, she has been a pleasure to deal with great customer service, keep hold of her Hamptons!
5/5
TrustpilotEnd of tenancy service
Excellent customer service from the deposit management team. Proactive, responsive and efficient.
5/5
TrustpilotAttentive and transparent…
Attentive service and transparent communication - handover in place if property manager is out of office for continuity.
5/5
TrustpilotVery helpful and friendly experience…
Very helpful and friendly experience with the estate agent so far. Our property manager is always quick to respond when we have an issue too.
5/5
TrustpilotThe tenant management service with…
The tenant management service with receive from Hamptons - and Jana Volfikova in particular - is second to none. Professional, efficient and responsive management. Thank youStuart Pearson No 1 The Parliament Amersham
5/5
TrustpilotExcellent
Excellent professional service throughout
5/5
GoogleI requested and received a prompt, comprehensively researched market analysis and report particular to my property supported by evidence. Very professional, informative and pragmatic.PositiveResponsiveness, Professionalism
4/5
TrustpilotA positive experience with Hamptons
Hamptons have been consistently reliable in their communications with me as tenant, acting quickly to get any outstanding issues resolved. To date, a pleasant and efficient service.
1/5
TrustpilotDo not use Hamptons
Very disappointed in Hamptons office. We put an offer on a flat and paid a holding deposit, they still have not removed the flat from the market after two weeks.
5/5
TrustpilotRebecca Hitchman well done always on…
Rebecca Hitchman well done always on the ball with a very friendly caring professional manner. Great working with you.
5/5
TrustpilotEverything is great
Rating only, no written review.
Agent replied · 24 September 2026
Thank you for taking the time to leave a review. We are delighted to hear that everything is great and that you have had a positive experience with Hamptons. Your feedback is greatly appreciated. Thank you for choosing Hamptons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hamptons City & West End Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
