5/5
TrustpilotThe check ups and speed of the issue…
The check ups and speed of the issue resolved- brilliant and a definite improvement from before
Trusted Agent profile · London
Hamptons City & West End Sales reviews in London
★★★★★
1,592 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX, EC4N 1TX
Part of Hamptons, see every office.
Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,592 reviews on two platforms, including 169 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent property manager
Very good help with our difficult tenant and excellent property management by Jocelyn
5/5
TrustpilotExcellent service especially with Kato
Rating only, no written review.
Agent replied · 24 June 2026
Thank you for your wonderful review. We’re delighted to hear you received excellent service, especially from Kato, your kind feedback will mean a great deal to them. At Hamptons, we are committed to delivering the highest standards of service, so it’s always a pleasure to hear when this has been reflected in our clients’ experience. Thank you again for taking the time to share your feedback.
5/5
GoogleA highly professional, experienced and helpful agent. Kyle and Jack guided me through the entire process with attention and care . Highly recommend.PositiveQuality
5/5
TrustpilotPrompt response & follow-up support
We appreciate the prompt response and the follow-up support received from our property manager, Mandy.
5/5
TrustpilotGreat service from Shardai at Hamptons
Great service from Shardai at Hamptons. Prompt and reliable, from a company that I’ve trusted to look after my property for some years now.
5/5
TrustpilotJocelyn, best at hamptons
Jocelyn! You are a star, hard working and deserve some holiday!
5/5
TrustpilotThe deposit manager
The deposit manager, Sandra, was quick and efficient.
1/5
TrustpilotJust do not care about tenants
Just do not care about tenants, no sense of urgency, delay sending back deposits. If it’s not a great property don’t use this agency as it just isn’t worth it
5/5
TrustpilotFabulous team at Hamptons Lettings…
Fabulous team at Hamptons Lettings Stratford Upon Avon. Highly recommended for management if you're a landlord looking to let your property. Thanks All.
5/5
TrustpilotHave found Judy Palethorpe to be…
Have found Judy Palethorpe to be helpful and professional in all aspects as a tenant and vendor
4/5
TrustpilotFriendly, helpful and prompt
Always friendly, helpful and prompt. Our property manager quickly responds to any issues and always follows up in an exceptionally friendly manner.
5/5
TrustpilotHonest and efficient help in managing…
Honest and efficient help in managing the properties. Kudos to Samantha Jennings.
4/5
TrustpilotPrompt with their responses and have…
Prompt with their responses and have taken care of any issues that came up during out tenancy
5/5
GoogleBryony Floyd of Hamptons is an accomplished lettings negotiator. She navigated all of our whims and desires in an efficient fashion- ensuring a speedy move into our new, humble abode. Highly recommended!
4/5
TrustpilotMy experience having Joe as my property…
My experience having Joe as my property manager has been good. he has always communicated well and responds timeously to queries
5/5
TrustpilotProfessional and helpful estate agents
Property provided to us in very good condition, estate agents staff were both helpful and generally quick to respond to queries.
5/5
TrustpilotBest estate agents I've had
Best estate agents I've had. Helpful, responsive, efficient and professional.
5/5
TrustpilotHighly recommended agency.
Excellent agency, kind and helpful. In a short time they managed to find the right apartment for me. Highly recommended.
5/5
TrustpilotGood
Good well done thanks for your help
5/5
GoogleHamptons City branch did what they claimed they could and quickly achieved a sale price that in reality was better than i 'd expected given the difficult market at the time.
1/5
TrustpilotThey Lie
They Lie, When questioned they redact documents and lie further
5/5
TrustpilotGreat service by the Hamptons property…
Great service by the Hamptons property management team. Always responsive including in emergencies (late at night, weekends) and special projects!
5/5
TrustpilotVery responsive
Very responsive, quick call backs, and generally good communications. When issues arose, they took care of them pretty much immediately.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hamptons City & West End Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
