Trusted Agent profile · London

Hamptons City & West End Sales reviews in London

4.3

★★★★★ Great

1,592 reviews across 2 platforms

Aldermary House, 15 Queen Street, London, EC4N 1TX, EC4N 1TX

Part of Hamptons, see every office.

Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,592 reviews on two platforms, including 169 Google reviews rated 4.7.

Google logo

4.7 / 5

169

Reviews on Google

This office

Trustpilot logo

1,423

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

Hamptons Review

Service has been good despite COVID.Always polite and helpful .

Chris · 9 June 2021

4/5

Trustpilot

Enjoying the experience

Enjoying the experience, deals with matters effeciently. Happy customer

Rob · 15 July 2021

5/5

Trustpilot

Always prompt and helpful in managing…

Always prompt and helpful in managing my property

Munir · 11 July 2021

5/5

Trustpilot

Rebecca and Lesley are excellent and…

Rebecca and Lesley are excellent and very professional.

James · 21 May 2021

5/5

Google

Rating only, no written review.

Regina · 11 October 2025

Agent replied · 11 November 2024

Hi Regina, Thank you for taking the time to provide feedback.

5/5

Google

This was my second sale with Hamptons and I will have no hesitation using them again.

Matthew · 14 November 2015

5/5

Google

Excellent service and performance. Hamptons sold our flat in the City within four weeks of instruction

John · 14 November 2015

5/5

Google

Excellent dedication from Alex Jewhurst in the sales team during a difficult transaction. Many thanks.

Mark · 13 November 2016

5/5

Trustpilot

Super efficient

Super efficient. Very friendly.

Adam · 5 July 2021

5/5

Google

Fantastic service - fast, efficient and friendly. I would highly recommend using Hamptons!

Charlene · 13 November 2016

5/5

Trustpilot

Brilliant dynamic

Brilliant dynamic, energetic agent - refreshing

Stay · 2 November 2018

1/5

Trustpilot

Just do your job better

Rating only, no written review.

Tanja · 16 September 2024

5/5

Trustpilot

Friendly and professional rental service

Rating only, no written review.

Chloe · 2 July 2024

5/5

Trustpilot

Matilda is amazing and fast to respond.

Rating only, no written review.

Jacques · 19 April 2024

5/5

Trustpilot

Great company with a great service.

Rating only, no written review.

Billy-Jay · 8 December 2022

1/5

Google

Rating only, no written review.

Elle · 12 November 2022

Agent replied · 11 November 2024

Thank you for taking the time to get in touch Elle. Please send your contact details to customercare@hamptons.co.uk so we can get back to you.

5/5

Trustpilot

Great service

Rating only, no written review.

Fezal · 3 November 2022

1/5

Trustpilot

Rude and incompetent

Rating only, no written review.

Ben · 2 November 2021

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Always professional and helpful.

Rating only, no written review.

MR · 21 May 2021

1/5

Google

Rating only, no written review.

Alex · 13 November 2018

Agent replied · 11 November 2024

Dear Alex, thank you for taking your time to leave us your feedback. I am really sorry to see you only rated us one star. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com. Many Thanks.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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