Trusted Agent profile · London

Hamptons City & West End Sales reviews in London

4.3

★★★★★ Great

1,593 reviews across 2 platforms

Aldermary House, 15 Queen Street, London, EC4N 1TX, EC4N 1TX

Part of Hamptons, see every office.

Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,593 reviews on two platforms, including 169 Google reviews rated 4.7.

Google logo

4.7 / 5

169

Reviews on Google

This office

Trustpilot logo

1,424

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hamptons City & West End Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hamptons have been managing a 2 year…

Hamptons have been managing a 2 year let of my property. Annual inspections and safety work have been conducted promptly. The one occasion where a repair was required was dealt with promptly and at a very reasonable cost. Thanks team!

Steve · 22 March 2022

5/5

Trustpilot

Thanks

Moved into the house slightly before all the work has been done by Max Barnes (property manager) was super helpful in sorting all the remaining work out and making sure we were both happy!

James · 29 November 2022

5/5

Trustpilot

Negotiating return of deposit

Hayley did a great job in managing the contract close out and negotiations on costs for damages/wear & tear. I feel she represented the interests of both parties in a fair and reasonable manner and we were both very happy with the outcome.

Donal · 15 September 2021

5/5

Trustpilot

Hamptons Service management

Sandra from Hamptons is an excellent advisor and has supported me in my flat management issues. I highly recommend her and her colleagues

Rami · 20 October 2023

5/5

Trustpilot

Jacob professionalism and attention to…

Jacob professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly...

Debbie · 6 February 2020

Agent replied · 22 October 2024

Thank you leaving us a review, Jacob will be delighted to receive your feedback!

5/5

Trustpilot

Excellent service from my Property…

Excellent service from my Property Manager Jocelyn Williams who is very responsive and helpful. Fully recommend anyone thinking of letting and managing their properties to use her and the Hamptons team.

Customer · 22 February 2023

5/5

Trustpilot

Sharon is wonderful

Sharon recently helped us find a house to rent and was exceptional throughout. Efficient, thoughtful, caring and conscientious. I would highly recommend calling Sharon to manage or help you find a rental property.

Rachel · 13 December 2022

5/5

Trustpilot

Karin couldn’t have been more helpful

Karin couldn’t have been more helpful, first time renter moving down to London to work, he was very good and laid back and made me feed at ease throughout the process! the place he showed me round was great i’m very happy here.

Corey · 9 August 2021

5/5

Trustpilot

Iman dealt with the end of tenancy…

Iman dealt with the end of tenancy deposit process efficiently.many thanks

Amit · 11 June 2024

5/5

Trustpilot

Hamptons Property Lettig

Vicky Corcoran, Susan Jameson, Sally Powell and Daniel Johnson are a great team for my property let’s. I don’t have to worry about a thing.

Pauline · 2 August 2023

4/5

Trustpilot

Great service and helpful

Great service and helpful. Mandy always on hand to help with any questions or issues.

LR · 19 March 2024

4/5

Trustpilot

Hamptons is a very good company and the…

Hamptons is a very good company and the team is great and helpful in all aspects.

Ragheb · 25 February 2020

Agent replied · 22 October 2024

Thank you for leaving us a review, it is fantastic to receive your feedback but should there be anything we can do to improve, please let us know customercare@hamptons-int.com

5/5

Trustpilot

Great Experience

My Property Manager Samantha did a great job to make my tenancy as smooth as possible. She helped me in a professional manner and was always very responsive to my emails. I would recommend Hamptons to anybody renting a property in London.

Niccolò · 25 August 2021

5/5

Trustpilot

Mandy D'Orta - Property Manager

We have been renting our house in Marlow for a while now, and our Property Manager, Mandy D'Orta, is always very friendly, extremely helpful, very efficient and professional, and gives us excellent service!

Judith · 8 November 2022

5/5

Trustpilot

Great communication & professionalism

Jack Quoroll from Hamptons has been incredibly helpful and professional throughout the whole process. He provided such a professional and efficient service and always quick to call back if I needed some help. Would highly recommend to anyone looking to rent a property.

Simona · 8 June 2021

5/5

Trustpilot

Very happy with service

I have always been very pleased with Hamptons friendly and efficient service. Recently, Charlotte has sorted out a couple of problems at my property promptly and efficiently.

Louise · 27 May 2023

5/5

Trustpilot

Prompt and professional service

Prompt and professional service, in particular from Anca Ciobanu who manages our property.

Ilaria · 17 April 2024

5/5

Trustpilot

Amazing people and outstanding service

Amazing people and outstanding service! Oksana

Oksana · 19 August 2024

5/5

Trustpilot

Happy Absent Landlord

I live abroad and Hamptons have managed my various properties over the past 8 years. The property manager has always been available and well informed. Any difficulties have been resolved and basically she gets the job done with the minimum of fuss.

Sue · 23 June 2021

5/5

Trustpilot

I have had many dealings with Sonsurae…

I have had many dealings with Sonsurae over the years and am very impressed with the level of service received. Friendly, efficient and fantastic communication throughout!

Daniel · 22 May 2023

5/5

Trustpilot

Moving Made Easy!

The whole process of finding the house and setting up the tenancy has been made incredibly easy by our property manager Jennifer Powell, who is always helpful and cheerful to lend us a hand!

Robbie · 8 August 2022

5/5

Trustpilot

Bathroom renovation works.

I’ve just had to have renovation works carried out to my rented flat, which is managed by Hamptons.Although pricey the job has been carried out by the contractor in a throughly professional way. Plus it’s been managed superbly by Rebecca Duxbury, property manager at Hamptons.

Debbie · 20 August 2020

1/5

Google

Hamptons once tried to increase my rent while offering an identical apartment in the same building for the original rent. They're unprofessional, unprepared, and unscrupulous. Not good for tenants and not good for landlords if that's the level of thinking they put into things.

Colm · 12 November 2020

5/5

Trustpilot

Great support from Trevor Scott

Great support from Trevor Scott. Very helpful and proactive. Thank you.

Alex · 3 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviewsLeave Hamptons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hamptons City & West End Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent