Trusted Agent profile · London
★★★★★
1,593 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX, EC4N 1TX
Part of Hamptons, see every office.
Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,593 reviews on two platforms, including 169 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Hamptons City & West End Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThe team provided an excellent service…
The team provided an excellent service from marketing to continuous support throughout . Sold first week.
Thank you for your feedback, we look forward sharing your review with the team.
5/5
TrustpilotVery efficient
Very efficient, keep me informed regarding either renting my flat or problems and remedies regarding tenants etc.
5/5
GoogleJack Downes provided me with an excellent verbal then written analysis on the EC1 property market, which enabled me to quickly decide the best strategy for my own property. The combination of sales and lettings expertise make Hamptons a strong partner for City residential property.
5/5
TrustpilotMy experience with Yoanna at hamptons…
My experience with Yoanna at hamptons has been nothing but a joy, from start to finish, it has been a pleasure to deal with Yoanna and I can’t recommend her enough. Thank you for all your hard work
5/5
TrustpilotJust purchased a house through Hamptons…
Just purchased a house through Hamptons in Amersham, great service from start-finish. Highly recommend! They were very easy to deal with, good and effective comms and helped us throughout the process. If your looking to buy or sell a house in the Amersham area I would absolutely point you in their direction.
5/5
TrustpilotSandra McCrae has been operating as the…
Sandra McCrae has been operating as the Deposit manager for our London flat in holland park, she has been been professional, thorough and excellent throughout the whole process.
5/5
TrustpilotPrompt notification of any problems…
Prompt notification of any problems with the property and quick remedial action taken. And very friendly service
5/5
GoogleWe recently sold our flat in Shadwell using Hamptons. They were excellent; from the pictures through to the feedback following viewings and the aftercare once we'd had an acceptable offer. I wouldn't hesitate to recommend them. Ask for Jack Downes and Kyle McCall.PositiveResponsiveness, Professionalism
5/5
GoogleUsed Hamptons to rent a place in the City. Georgie in particular was a rockstar! Nothing was too much trouble, great communication and has continued to be helpful even after I have been renting several months.
5/5
TrustpilotExcellent service and help
We have experienced wonderful guidance and responses from Hamptons and especially from Katie in regards to us renting a property with them.Any issue we have brought up was dealt with almost immediately (some next day) and we really appreciate their patience and assistance during the pandemic.
5/5
TrustpilotGrace with Hamptons have managed the…
Grace with Hamptons have managed the parish properties during vacancies for many years and they are always knowledgeable, courteous and professional. The properties are let right away and well maintained and looked after. Thank you
5/5
GoogleWe have just completed on a flat in Covent Garden through Alex Rusling. It was not an easy purchase as it was a repossession but Alex and his colleague Leon provided us with excellent service, especially given we live abroad and so have a 7 hour time difference to deal with. Thank you very much indeed!
5/5
TrustpilotAnca
Anca, our property manager, is super responsive for both parties and helps get issues sorted efficiently.
5/5
TrustpilotI'd recommend Hamptons staff to proposed tenants.
I found Hamptons staff were professional and efficient in the way they handled my tenancy. Camillie Solomons, Standen House office, was especially helpful in the way she completed matters.
5/5
TrustpilotProperty Manager Anca Ciobanu
This refers to Property Manager Anca Ciobanu: courteous, efficient, conscientious, reliable, quick to respond and act.
1/5
TrustpilotSales before safety
Disgraceful, marketing properties at Old Bellerbys Cottage, Wadhurst Place, Wadhurst with known defects and safety concerns. Safety last approach.
Thank you for leaving us a review. Unfortunately we have no record of working with 'Old Bellerbys Cottage' and are not currently marketing Wadhurst Place, albeit we were several months ago. We are not aware of any safety concerns within the building nor were we involved in the development process, so are unfortunately unable to assist. As we have no further information, we would advise you contact the developer or your managing agent should you have concerns. We apologise we are unable to help further as we have no current involvement but do hope you are able to find a suitable resolution.
5/5
TrustpilotVery responsive and empathic
Very responsive and empathic. In particular my rented managed property manager - Ms Lucy Desborough. She tried her best in resolving issues and all that was dependant on her effort and will was fixed immediately.
5/5
GoogleI recently sold a flat through Hamptons. Elliot managed the process extremely efficiently, sticking to a tight timeline and always prepared to deal in an effective manner with questions and issues that arose during the process. Even more impressively, he was similarly keen and enthusiastic to deal with any outstanding issues post completion.
5/5
TrustpilotSpeedy & hassle free property letting agents
I’ve been renting a property out for many years & have always used Hamptons. Melissa, the property manager’s help, advice & professionalism has consistently impressed. Liaising any issues or queries to the tenants are always dealt with effectively through Hamptons. Very happy with the service.
4/5
TrustpilotPrompt & Efficient
Turn around on presenting & providing solutions to issues regarding the efficient management of our apartment was quite evident. Gemma Ward, at Hamptons, was particularly helpful and delivered timely and cost effective solutions to problems.
5/5
TrustpilotHamptons property management
We have used Hamptons to find tenants and to manage our apartment property in West London. We have found them to be resourceful, responsive and efficient and would have no hesitation in recommending their services.
5/5
TrustpilotHampton Property Management Services.
Hampton Property Management Services.The management of our rental flat is handled by Lucy Desborough at Hamptons. She is always responsive when queries are raised by the tenant or ourselves. Issues are sorted out before they become problems. We are very satisfied with Hamptons's management service.
4/5
TrustpilotI’m a new tenant renting a house…
I’m a new tenant renting a house through Hamptons. A month in and so far Ashley Odea has responded to all my questions and requests.So far everyone has been helpful except the concierge service they recommend to help set up services etc
3/5
TrustpilotDealt with Hamptons as a buyer
Dealt with Hamptons as a buyer. Not pleasant experience - lacking customer focused communication, and politeness. Would not want to go through that again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons City & West End Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
