Trusted Agent profile · London
★★★★★
132 reviews across 1 platform
252 Upper Richmond Road West, London, SW14 8AG
Hamptons's office in London, at 252 Upper Richmond Road West, is rated 4.9 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe just completed on the sale of our property through Hamptons in East Sheen. The entire team was friendly and professional and Graham was brilliant. He accurately identified the best asking price and a realistic time frame for the sale of the house and was skilled at handling the negotiations required to ensure that the sale went through.
5/5
GoogleWe completed our local sale / purchase with Hamptons and have been delighted with the service from start to finish. Elena Molaie in particular has been fantastic - responsive, positive and excellent communication throughout which has resulted in a very smooth and easy transaction.
Hi Rebecca! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
5/5
GoogleWe spent a year looking for places to buy and Elena Molaie at Hamptons was the best agent we encountered. She was knowledgeable about the property, seller and context, didn't strongarm us into offering higher than necessary, and was patient and helpful throughout the sales process.
Thank you for taking the time to leave us a review Freddie. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleElena did a fantastic job overseeing a home purchase we made earlier this year. The team was very responsive and transparent throughout the entire process. Thank you!
Hi Jonny, we are delighted that you enlisted Hamptons Estate Agents East Sheen and Barnes and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleThanks to Elena and Graham. Great to deal with and very responsive. We sold our house in East Sheen remotely from New Zealand. We were always kept fully informed, were able to rely on their advice, and found them to proactive and helpful throughout.
5/5
GoogleWe completed our local sale / purchase with Hamptons and have been delighted with the service from start to finish. Elena Molaie in particular has been fantastic - responsive, positive and excellent communication throughout which has resulted in a very smooth and easy transaction.
Hi Rebecca! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
5/5
GoogleElena was fantastic! Thanks so much for all your help throughout the buying process!
Thank you for your feedback Nina, we are delighted to hear Elena was so helpful and we look forward to making her aware of your review.
5/5
GoogleElena provided a fantastic service for our house purchase and really knew her stuff which was a breath of fresh air!
Thank you for your positive feedback of Hamptons Estate and Letting Agents East Sheen and Barnes. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
5/5
GoogleRory at Hamptons actually listened to us and contacted us when a property matching our requirements came on to the market. We were able to move quickly to secure the property and organise a move-in date as soon as possible. We always received prompt and honest answers to our questions and are looking forward to moving into our new home.
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Rory had such a positive impact on your experience with us. It is particularly great to hear that you felt Rory listened to your needs and kept you up to date throughout, we take great pride in our people and look forward to sharing this feedback with him. Thank you again!
5/5
GoogleWhen I moved to East Sheen in 2018 I came across Hamptons who greatly assisted me with securing a rental property. In the two years since then they have been very helpful and most professional. Their attention to detail in terms of the lease and related practices was impeccable. Thank you to The Hampton's staff at East Sheen. Richard J.
Thank you very much for the wonderful 5 Star Google review which you were kind enough to leave for the Lettings team at our East Sheen office. Customer service is of the utmost importance for us and it is great to know how helpful and professional the team have been.
5/5
GoogleWe recently bought our house in East Sheen through Hamptons. We received a friendly, professional service from start to finish. Elena Molaie was particularly impressive - helpful, efficient and great at keeping us informed at all stages of the process. I would highly recommend the East Sheen branch.
5/5
GoogleElena was a pleasure to work with when buying our first property. She was very honest, diligent and quick to respond to queries which made the whole process easy and stress-free. I would recommend her and Hamptons to friends.
5/5
GoogleI had a small issue with an agent at the beginning of my renting process. The agent himself dealt with it in a superb way. I was contacted by the Rory Clarke in East Sheen branch, who was exceptionally professional and kind. Rory showed true passion in his company and an amazing customer service. Thank you very much!
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Rory had such a positive impact on your experience. We take great pride in our people and are particularly pleased to hear that Rory was passionate and dedicated to providing you with a 5* service. Thank you again!
5/5
GoogleHamptons’ advice on pricing and marketing, and the patience and tenacity that Elena showed in keeping the transaction on the road were much appreciated. We hadn’t moved for many years and were impressed by the active and responsive approach taken by Hamptons, and Elena in particular, keeping in touch with us and the purchasers, moving things along and providing much needed reassurance whenever problems cropped up.
5/5
GoogleGraham and Elena, with the team at Hamptons East Sheen, looked after us brilliantly when we sold our house in September 2019. They were professional and efficient, guiding and supporting us throughout the process, and communicating clearly at all times. My husband and I have no hesitation in recommending them!
Thank you for leaving us a review Gill, we are delighted to hear Graham, Elena and the team had such a positive impact on your experience with us and in particular, made you feel supported throughout. Thank you again, we look forward to sharing your review with the whole Sheen team.
5/5
GoogleWe purchased our home from Hamptons, and their team and Elena Molaie in particular were really attentive, supportive and very helpful in dealing with all the details that come after an offer is placed and before completion takes place. It has been wonderful to deal with them.
Thank you for leaving us a review Riccardo. It is fantastic for us to receive such positive feedback about Elena and the team in East Sheen, and in particular that they have been wonderful to work with. Thank you again, we look forward to sharing your review with the whole team.
5/5
GoogleWe completed last week and want to thank Elena and Graham for their excellent work throughout the process. They were always very responsive, helpful and always went the extra mile. Thank you very much!
5/5
GoogleI've used 3 agents since moving in to Sheen and the experience with Hamptons is the best by some distance. The team is friendly, professional, straight-forward, hard-working, and give good advice. They were also able to put me in touch with an excellent solicitor, surveyor and removals team. The size of the chain meant it turned in to a lengthy process but they never flagged.
5/5
GoogleOur journey with Hamptons was seamless; they were so helpful and went the extra mile to help us secure our place. Thanks to the whole team, especially Karolyn & Charlotte.
5/5
GoogleFirst class service from Hamptons, and in particular from Rory Clarke who has been very professional and efficient. He made sure my move in process went seamlessly without any problems and has ensured excellent aftercare with a new tenancy. Fantastic customer service!
Thank you for leaving us a review. Customer service is very important to us and as such, we are delighted to receive your feedback about Rory. It is particularly wonderful to hear that he has been supportive throughout the process and ensured a smooth move-in. Thank you again we look forward to sharing your review with the team.
5/5
GoogleFantastic experience with Hamptons in Sheen. Secured our dream home with the help of Elena and Graham who guided us expertly along the way. Wouldn't hesistate to recommend or use again, although hopefully we won't be looking to move again for a long time.
Hi Shona, thank you for taking the time to leave this fantastic five star review! We hope you're enjoying your new home. I will pass on your kind words to Elena, Graham and the entire team at Hamptons International in East Sheen. Many Thanks.
5/5
GoogleGraham and his highly competent team at Hamptons in East Sheen provided me with an absolutely superb and professional service. Their knowledge of the current housing market, and their expertise in ensuring the right buyers viewed my home, …
Thank you for taking the time to leave us a review! We take great pride in our people and it is fantastic to hear what a great experience you had with the team in East Sheen Customer service is very important to us and we appreciate your feedback massively, thank you again.
4/5
GoogleThe team were great at supporting us through the process of nearly buying, nearly selling, then actually selling and finally buying a great family home. They worked hard to get viewings when our first buyers fell through and found us a great (better) house when we lost the first one we wanted. Having been sceptical about the value of estate agents previously, I completely changed my views based on this experience - thank you!
5/5
GoogleA simply excellent experience from Graham and his experienced, professional team. I was buyer-side. For a start, there was a really balanced treatment of buyer and seller interests. Beyond that really clear guidance on process and priorities. Post-acceptance really practical support on access and other professional support (ie solicitors and surveyors). Just a really slick process. Thanks!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
