Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGold standard service! Elena was absolutely amazing from start to finish. I’m a first time buyer and she made the process so easy and effortless. I’m so grateful I had her incredible expertise and experience to guide me through this potentially intimidating process. Thank you Elena!
Emily · 16 April 2020
Agent replied · 20 June 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear you received a 5* service from Elena. It is particularly wonderful to hear that she made the process so easy and was able to use her experience to ensure a smooth transaction. We take great pride in our people and look forward to sharing your review with Elena and the team. Thank you again.
★★★★★ 5/5
GoogleAn excellent experience overall. Elena and Graham were professional, informed, always friendly and responsive. Wouldn't hesitate to recommend them if buying or selling in the area.
Louise · 16 April 2023
Agent replied · 16 April 2026
Hi there Louise, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best.
★★★★★ 5/5
GoogleRory was amazing to work with, starting with the tenency negotiation, and his support has continued even after our move. He has worked very hard to make sure we are comfortable in our new home and we couldn't have done it without his support!
Cjbrown7590 · 16 April 2020
Agent replied · 20 June 2024
Thank you for leaving us a review. We are delighted to hear Rory was so brilliant to work with and continues to be a support to you. Feedback of this nature if very important to us and we look forward to sharing your feedback with him.
★★★★★ 5/5
GoogleWe would like to thank Elena and Richard for an amazing service for our recent purchase. Throughout the process they kept us very well updated and were an absolute pleasure to deal with, it was actually enjoyable! I would 100% use them for when we sell and would highly recommend them to others. They were very calm, super helpful, nothing was too much trouble and we are very thankful to them for selling us our dream home! H and A
Harriet · 22 June 2017
★★★★★ 5/5
GoogleHamptons made a usually incredibly stressful selling experience a breeze. We dealt with Graham Price, Richard Hicks and Elena Molaie -- all of whom were at the end of the phone for whatever we needed - evenings and weekends.
We would get regular updates on buyer feedback, and they helped us prepare the house to look it's best, giving helpful advice on what to do and what to leave.
We secured a sale after a few weeks , and completed a few weeks after that. Friendly, professional and honest; I have already recommended them to a friend.
Chris · 22 June 2017
★★★★★ 5/5
GoogleI recently sold my house in East Sheen with Hamptons and the whole team were outstanding from start to finish. Graham Price presented an excellent impression of his local knowledge and accurately identified the best asking price which ultimately led to the highest price achieved on my road. A big thank you to Richard, Sarah and to Elena Molaie who maintained excellent communication between all the parties to ensure a smooth and transparent sale. I will definitely be recommending this lovely team of people who work hard for their clients as I cannot imagine a better agent in the area.
Lisa · 22 June 2017
★★★★★ 5/5
GoogleMy family and I recently had a very positive experience renting a property in East Sheen with the help of Rory and his colleagues at Hamptons East Sheen branch. We found them highly professional, patient and helpful. Would strongly recommend Rory and Hamptons to others.
Nicholas · 16 April 2019
Agent replied · 20 June 2024
Thank you for leaving us a review. Customer service is incredibly important to us and we are thrilled to receive such fantastic feedback the team in East Sheen! It is wonderful to hear that Rory offered you a professional and patient service and we look forward to sharing your review with him, thank you again.
★★★★★ 5/5
GoogleAn excellent experience all round. Rory Clarke in particular has been extremely helpful and very responsive. He has gone out of his way to make sure that every question we had was answered quickly and comprehensively. Rachel was also really helpful during the referencing process.
Linda · 16 April 2019
Agent replied · 20 June 2024
Thank you for leaving us a review. We take great pride in offering a high level of customer service and as such are thrilled to hear that you had such a positive experience with the team in East Sheen, particular Rory. Customer service is very important to us and it’s especially wonderful to hear that Rory went above and beyond to assist you. Thank you again, we look forward to sharing your review with Rory and the team.
★★★★★ 5/5
GoogleFantastic estate agents. Elena and the team were wonderful to work with and really helped us buy our first flat. Highly recommended!
Chris · 16 April 2023
Agent replied · 20 June 2024
Hi Chris, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleEverybody in Hamptons is very nice and helpful, they understand what you are looking for and do not waste your time to show you properties that you are not interested in. Rory Clarke is the best lettings agent!
Madalina
Marius · 16 April 2020
Agent replied · 20 June 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team delivered you a 5* service, particularly Rory. It is wonderful to hear that you were provided a service that ensured your requirements were met and we look forward to sharing this feedback with the team. Thank you again!
★★★★★ 5/5
GoogleA very positive experience all around. We had fairly unique requirements and Rory and the team did an excellent job accommodating us and our family's letting needs. I would not hesitate to use them again and highly recommend.
Will · 16 April 2020
Agent replied · 20 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Rory and the team had such a positive impact on your experience with us. It is wonderful for us to hear the team did an excellent job and we look forward to sharing this feedback with them. Thank you again!
★★★★★ 5/5
GoogleThank you to Graham Price the Manager and all his staff Elena and rest of the team. Very professional and helpful, made a difficult process easy. Best estate agents in the area by far. I would definitely recommend.
Trish · 16 April 2019
Agent replied · 20 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to receive such a positive review about our East Sheen branch. We take great pride in our people and are very proud to read your feedback about … More
★★★★★ 4/5
GoogleThe team has been very helpful and managed to secure new tenants very quickly for us given the current political situation which is affecting lots of businesses. Thank you to Rachel and Rory for being flexible with visiting time as I know it has been challenging and for going the extra mile too no matter your contract. we really appreciate the service you have offered to us.
Mirana · 16 April 2020
★★★★★ 5/5
GoogleGreat service and a big difference with other agents I have dealt with through the years. Elena Molaie was particularly helpful with our project - all went smoothly and without unnecessary chasing - thank you!
Dmitry · 16 April 2020
Agent replied · 20 June 2024
Thank you for leaving us a review. We take great pride in offering a high level of service and as such are delighted to hear your experience with Elena and the team in East Sheen stood out for being so positive. Customer feedback is very important to us and we look forward to sharing your feedback with the team. Thank you again!
★★★★★ 5/5
GoogleOur experience with Hamptons East Sheen has been very good, the process with them was smooth and easy. Special thanks to Rory who has been very responsive and helpful at all times .
Aynur · 16 April 2020
Agent replied · 20 June 2024
Thank you for leaving us a review. We take customer service very seriously and are thrilled to hear Rory and the team provided you with a 5* service. It is especially wonderful to hear that Rory made the process smooth and easy, and kept you up to date throughout. Feedback of this nature is very important to us and we look forward to passing your review onto the team. Thank you again.
★★★★★ 5/5
GoogleI moved to London a couple of days ago, and I'm so glad that I ended up renting a house using the services from Hamptons.Rory is always happy and ready to help out. Excellent service!
Serena · 16 April 2019
Agent replied · 20 June 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear how happy you are with the service you received from Rory. It is especially wonderful to hear he was able to assist in finding you a property and provide a 5* service. We hope you have settled in nicely, thank you again!
★★★★★ 5/5
GoogleElena was professional and personable throughout and made the purchase as smooth as possible. I very much appreciated the fact that only suitable properties as per my requirements were put forward. When a few wrinkles in the transaction looked to be appearing, Elena was available to help smooth out in a timely manner
Ian · 16 April 2022
★★★★★ 5/5
GoogleIt was a pleasure working with Elena at Hamptons East Sheen, who helped us complete on our recent purchase. She is extremely personable and easy to communicate with, which is exactly what's needed during critical time points in the transaction. Also very knowledgeable of the area, which is an added bonus. Thank you for helping us complete our transaction.
Mostafa · 16 April 2023
Agent replied · 20 June 2024
Hi Mostafa! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleAs new landlord the lettings team at East Sheen were delightful to work with. They worked tirelessly to find me excellent tenants. They were always available to answer any questions no matter how small and made the whole process was very straightforward and pain free. I can't fault them and would recommend them to anyone both letting out their property or looking for their new home.
Kirsty · 22 June 2017
★★★★★ 5/5
GoogleLast week we exchanged contracts on our new home in East Sheen.
Kay and I would like to say a heartfelt thank you to both Elena & Graham, for being there for us on our journey. The past few days were very stressful and we were helped by the calm and professional attitude of Graham & Elena.
Apologies for leaning on the team too hard at times , but with 2 young children, demanding jobs and the added stress of schools starting and with our rental ending soon, the prospect of being homeless really scared us.
Having dealt with estate agents as buyers, tenants and landlord, I would say that both - Graham & Elena epitomise how it should be, professional integrity juxtaposed with the ability to empathise with buyers and sellers. The whole process of buying and selling homes would become easier, less stressful and honestly less Kafkaesque, if it attracted erudite professionals like Graham & Elena.
Sid · 22 June 2018
Agent replied · 20 June 2024
Dear Sid, thank you for taking the time to leave this fantastic five star review. I will pass on your kind words to Elena, Graham and the entire team at Hamptons International East Sheen. Many Thanks.
★★★★★ 5/5
GoogleWe bought a house in East Sheen through Hamptons and could not be happier with the service we received. Elena was extremely helpful, responsive and knowledgable, and made the process almost entirely stress free. We would gladly recommend Hamptons in general, and Elena in particular, to anyone looking for an estate agent in East Sheen.
Niklas · 16 April 2021
★★★★★ 5/5
GoogleI wouldn't hesitate to recommend the team at Hamptons East Sheen. Throughout the entire sales process, Elena and Graham kept us informed, helping us to exchange quickly and efficiently. Thanks guys!
Emily · 22 June 2017
Agent replied · 20 June 2024
Thank you so much for the excellent feedback. I will ensure your comments are passed on to Elena, Graham and the rest of the team in East Sheen. We are proud of the lengths our staff at Hamptons International go to, to ensure customer service is delivered above and beyond. Many Thanks.
★★★★★ 5/5
GoogleI was extremely impressed by the way our sale and purchase was managed by Hamptons in East Sheen. The chain was complex and the deal took a number of months to close but throughout the process the team managed all parties in a very professional manner. Particular thanks to Tony for his numerous interventions, diplomacy and energy to get the deal done.
Ian Howell
Violet · 23 June 2014
★★★★★ 5/5
GoogleGreat service from Hamptons East Sheen, particularlrly Elena and Matthew. They were professional and even handed in their approach to selling the property. I would not hesitate to recommend them to anyone selling or buying a property in the area.
Sam · 16 April 2024
Agent replied · 20 June 2024
Thank you for taking the time to leave us a review Sam. We are so pleased to know that the team provided you with a high level of service!
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