Trusted Agent profile · London

Hamptons London reviews

4.6

★★★★★ Excellent

208 reviews across 1 platform

72-74 Chamberlayne Road, London, NW10 3JJ

Hamptons's office in London, at 72-74 Chamberlayne Road, is rated 4.6 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.6.

Google logo

4.6 / 5

208

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Hamptons team, especially Freddie and Fraser were absolutely fantastic! They were incredibly helpful throughout the entire process, and their friendly approach made everything smooth and stress free. Great service, thank you guys!

Mounir · 16 April 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us a review Mounir. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Ryan Openshaw has been nothing but professional and a pleasure to deal with. I would highly recommend him to any prospective purchaser. He's very personable, knowledgeable, and not at all pushy!

Lara · 16 April 2025

Agent replied · 26 August 2024

Thank you for your positive feedback of Hamptons Estate and Letting Agents Kensal Rise and Queens Park. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

My experience with Hamptons at Kensal Rise was very positive. I worked closely with Ana Vallejo and Thomas Jones from the Kensal Rise office. They were both very helpful and patient throughout the process. Anna who was my main contact was always reliable and easy to contact . Attentive to the detail. She speeded the process up and helped me through some of the pressure moments. Thank you both.

Neil · 16 April 2023

Agent replied · 19 June 2024

Thank you for your review Neil. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

1/5

Google

I had a terrible experience trying to buy a property with Hamptons. Ryan Openshaw (sales agent at Kensal Rise and Queens Park Hamptons) acted with no integrity was dishonest and mislead me as a first time buyer. I would not recommend him as a sales agent. Gazumping is endorsed by sales agents here - avoid at all costs.

Rachel · 16 April 2025

5/5

Google

Hampson’s estate agents secured me my first place in London at one of the best market rates. Freddie under Fraser aided us to no end in achieving the place in which my flat mate and I spent two years. Freddie’s market knowledge on prices and properties was unparalleled in any other estate agent we dealt with. Between Freddie and Fraser I’m confident the deliver the best to all of their clients. Would highly recommend

William · 16 April 2025

Agent replied · 8 December 2024

Thank you for the great feedback William. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Kensal Rise and Queens Park was exceptional. The team will be pleased to read your review!

5/5

Google

Ryan has been absolutely fantastic from Hamptons. Not only did he do a great job of making our exchange happen as smoothly as possible, but always friendly to talk to and helped with some admin after we moved. Service that goes above and beyond. Thank you Ryan!

Jenna · 16 April 2024

Agent replied · 19 June 2024

Thank you for your wonderful review Jenna. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

I can't thank Ryan enough for his outstanding support in my property search. His expertise and referral to a brilliant mortgage advisor (John) has made the process seamless. His dedication truly sets him apart. Thank you, Ryan, for making my journey enjoyable and stress-free! Highly recommend!

Gaëlle · 16 April 2024

Agent replied · 19 June 2024

Hi Gaëlle, we are delighted that you enlisted Hamptons Estate and Letting Agents Kensal Rise and Queens Park and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

Edit: Ryan Openshaw has also been absolutely fantastic on a recent sale. Absolutely stunning service. I had covid and Oliver G really went beyond, and above to help us out. I was a bit worried when Greene and Co became Hamptons but I'm glad the professionalism and helpfulness has maintained. Thank you again.

Max · 16 October 2025

Agent replied · 26 December 2025

Thank you for your kind words and positive review! We are so happy to hear that our team, including Ryan Openshaw and Oliver G, provided you with stellar service. Even during challenging times, our commitment to professionalism and helpfulness remains strong. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ryan did an outstanding job. He went the extra mile for me (more than once) and made an extremely stressful and difficult time much easier than it might have been. Top chap and I can't thank him enough. Tom was also very helpful. Thank you.

Ray · 16 April 2024

Agent replied · 19 June 2024

Thank you for taking the time to leave us a review Ray. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I've just entered into a tenancy at a property with Greene&Co, with Luis from the Kensal Rise office being my Lettings Negotiator. Luis was absolutely fantastic in terms of finding potential properties to rent within my requirements, arranging viewings and negotiating with landlords in a realistic and fair manner. Luis was very helpful throughout the whole process and he was also readily available on the phone to deal with any issues that could come up. Luis guided me through the referencing process and personally came to the property on move-in day to make sure everything was in order. As a tenant, I would highly recommend Luis and Greene & Co.

Nicolas · 16 April 2019

Agent replied · 19 June 2024

Thank you for taking the time to leave us a review! It is fantastic to hear that you had such a positive experience with Luis and the Kensal Rise team and will ensure your kind words are passed on. We hope you are settling well into your new home and would like to thank you again for providing us with your feedback. Greene & Co. Customer Care team.

5/5

Google

Freddie was super helpful and payed a lot of attention to my requests. Always efficient when dealing with him.

Zino · 16 April 2025

Agent replied · 16 April 2026

Thank you for the great feedback Zino. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Kensal Rise and Queens Park was exceptional. The team will be pleased to read your review!

5/5

Google

Could not recommend Hamptons and Fraser more! The first and only letting agent I've met who's been honest and upfront from the start. Super speedy, amazing communication and really really helpful! As a landlord now looking to rent, I only with that Fraser could manage my property that I rent out! Thanks Fraser for being truly helpful!

The · 16 April 2023

Agent replied · 19 June 2024

Thank you for the great feedback. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Kensal Rise and Queens Park was exceptional. The team will be pleased to read your review!

5/5

Google

Shanique was understanding and attentive in helping with my search. Organised, friendly and positive attitude

Sona · 17 May 2025

Agent replied · 26 May 2025

Thank you for taking the time to share your experience, and for highlighting Shanique's exceptional customer service skills! We are thrilled to hear that her positive attitude and organization made your search a pleasant one. Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

Had the best experience here thanks to Ryan O. He really made the entire process a breeze! Highly recommend!!!

Natasha · 19 March 2025

Agent replied · 25 April 2025

Thank you for the kind words! We're thrilled to hear that Ryan provided excellent service and made your experience a breeze. We truly value your recommendation. Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

It was a real pleasure to deal with Luis while searching for our new home. He was kind, polite, and paying a lot of attention to the (many) details of our search. We will definitely recommend Luis - and Green&Co - to anyone looking for a property in London, as we found the properties to be among the best value in the market and were really impressed with Luis' professionalism.

Caroline · 20 June 2020

Agent replied · 19 June 2024

Thank you for taking the time to leave us a 5* review! We are delighted to hear how pleased you are with service you received from Luis and our Kensal Rise. Thank you again! Greene & Co.

5/5

Google

It was a real pleasure to deal with Luis while searching for our new home. He was kind, polite, and paying a lot of attention to the (many) details of our search. We will definitely recommend Luis - and Green&Co - to anyone looking for a property in London, as we found the properties to be among the best value in the market and were really impressed with Luis' professionalism.

Caroline · 16 April 2020

Agent replied · 22 October 2024

Thank you for taking the time to leave us a 5* review! We are delighted to hear how pleased you are with service you received from Luis and our Kensal Rise. Thank you again! Greene & Co.

5/5

Google

I recently had viewings with Ryan in which I felt at ease in making decisions based on the property I was looking to secure. He guided me through any questions I had and was very professional throughout. I would recommend this agent if you were on the market for a new property.

John · 16 April 2025

Agent replied · 16 April 2026

Thank you for your review John. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Thanks very much Ryan, for facilitating what did not end up being a very straightforward sale! The communication throughout was very much appreciated and he was always very kind and patient with us.

Michelle · 27 October 2025

Agent replied · 26 December 2025

"Thank you for the kind words! It was my pleasure to assist you with your sale. Communication and patience are key in our business and I'm glad it made a positive impact. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We were looking for a 2 bedroom + outside space in NW London and Shaun Anderson was our contact person. In a few words, his support was: efficient, fast, the apartments were of good quality and he was on top of things. To conclude, I would recommend Greene and Co and Shaun to anyone looking for a 2bedroom apartment in NW London.

Marieke · 16 April 2019

Agent replied · 19 June 2024

Thank you for taking the time to leave us a 5* review! We take great pride in our people and the high level of customer service they provide, so are delighted to hear you had such a positive experience with Shaun. Thank you again for providing us with your feedback. Greene & Co.

5/5

Google

Thank you so much for providing such an excellent service for the sale of our flat. We had extremely tight deadlines to work with to manage a simultaneous sale and purchase before the end of the stamp duty holiday. Simon Cole has been one of the best estate agents we have had the pleasure of working with over the past fifteen years we have owned property in London. He was on the ball at all times, prompt, went the extra mile for all parts of the chain and did all he could to keep buyer confidence in a tricky market. We will definitely be recommending Hamptons in the future.

Ashley · 16 April 2022

5/5

Google

We went on a viewing with Adam Soul. Adam was great, timely, professional and straightforward. Thank you Adam.

Yoav · 16 April 2024

Agent replied · 19 June 2024

Thank you for taking the time to leave us a review Yoav. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

It has been great using Hampton's, Ryan has made the process simple and stress free. We have had a few viewings with him now and his knowledge in the local area and professionalism make it a pleasure to deal him, Thank you!

Joseph · 16 April 2025

Agent replied · 16 April 2026

Thank you for your wonderful review Joseph. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Katie Silverstone is a totally fantastic and talented agent and is the reason I was able to find my dream property. Not only is she incredibly nice, warm and genuine and very 'human' about the whole process instead of being pushy and salesy, and so is a pleasure to go on viewings with, but she also has a fantastic insight into the market and is full of great advice. She has a great instinct as to where and how you might find exactly what you are looking for and will go out of her way to help you. I highly recommend her, you won't go wrong with her on your side.

Vicky · 16 April 2021

5/5

Google

Hamptons were easy to deal with on the sale of my property. Ana and Tom were friendly, efficient and responsive in all matters, a pleasure to do business with.

Gail · 16 April 2023

Agent replied · 19 June 2024

Thank you for the great feedback Gail. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Kensal Rise and Queens Park was exceptional. The team will be pleased to read your review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews
The Trusted Agent

Is this your office? Claim your page.