Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can highly recommend Hamptons , they sold our house in East Dulwich without it even appearing on their website. Mel and Callum were extremely helpful, even giving us good advice on our onward purchase which was not through them . We had difficult times due to the lockdown but they managed to steer us all through it , and we came out the other end finally . They made the process of selling as stress free as they could and I can’t thank them enoughPositiveResponsiveness, Quality, Professionalism, Value
Isobel · 22 June 2021
★★★★★ 5/5
GoogleDiana from Hamptons West Dulwich has been very very helpful during our house hunting. Service was perfect, we would definitely recommend them. They really care for their clients.
Pauline · 26 August 2023
Agent replied · 21 June 2024
Thank you for your wonderful review Pauline. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleWe would very strongly recommend Mel and her team. We contacted them when we were uncertain about selling our property and they have been extremely supportive in their advice throughout. We put the house on the market and despite the uncertainty surrounding Brexit they managed to find a buyer within a few months.
Luisa · 23 June 2019
Agent replied · 21 June 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to hear that Mel and the team provided you with a 5* service. It is particular wonderful to hear you felt supported throughout the process and we look forward to sharing this feedback with the team. Thank you again!
★★★★★ 5/5
GoogleWe are in the process of letting a flat through Hamptons in Dulwich with Emma as our letting agent and she has been so helpful. Emma’s communication is amazing as she is always reachable, responds quickly and helps with anything we have needed; which really makes a stressful process easy. I couldn’t recommend enough.
Lana · 22 September 2024
Agent replied · 22 October 2024
Hi there Lana, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleThank you to the lettings team for quickly finding us a beautiful rental. Diana and her team where helpful, friendly and a pleasure to work with.
Jeanie · 22 June 2023
Agent replied · 21 June 2024
Hi Jeanie, we are delighted that you enlisted Hamptons Estate Agents Dulwich and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI've used Hamptons for 6 years to let out my flat and would not use anyone else in the area. The lettings team (particularly Alan Van) are professional, polite, responsive and have a good understanding of the flat, the area and me. I've also found the administrative side very organised. I would not hesitate to recommend Hamptons and am very pleased with their quality of service.PositiveResponsiveness, Quality, Professionalism
Natalie · 22 June 2022
★★★★★ 5/5
GoogleThe team at Dulwich were fab- friendly reliable and could not fault. They managed the process really well and always with a smile.
Mary · 22 June 2023
Agent replied · 21 June 2024
Thank you for your review Mary. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI'd like to thank Jessica Harris very much for her help in selling my house in Herne Hill last summer. I'd placed my house on the market with another agency in November 2015, but despite many viewings failed to gain any credible offers.
I moved to Hamptons in March 2016 and enjoyed meeting Jessica and the team. Brexit in June 2016 didn't help matters, but Jessica stayed on the case, kept me updated on (poor) market conditions and over time introduced me to several good quality buyers.
I especially liked the way Jessica managed expectations and the whole process in a very professional way - including regular updates. I also felt Jessica looked after my interests as a seller and helped negotiate a tradable price very efficiently. The process was far less stressful than I imagined.
Overall I was very happy both with the service from Jessica (and the team) and the price I received.
Thanks vm Jessica!
Chris · 23 June 2018
★★★★★ 5/5
GoogleJess and the team at Hamptons Dulwich were extremely helpful when we decided to sell our house in Upper Norwood. They were great at dealing with a difficult buyer and kept us up-to-date with developments. We originally went with a competitor, but are so glad that we jumped ship and went with Hamptons Dulwich - if it wasn't for them, we wouldn't have sold our property in our narrow timeframe, or have achieved the price we were looking for. Excellent service.
Mr · 23 June 2018
★★★★★ 5/5
GoogleWe bought our flat from Hamptons in Dec 2017. The process was much longer and more complicated than anticipated due to a difficult vendor, and we were really thankful to have Jess working with us. She always answered emails and calls promptly, kept us regularly updated and worked hard to make sure that we felt all our queries were answered. We don’t think we would have stuck it out if Jess hadn’t been so positive and helpful! The flat is everything we were after and more so thank you so much Jess and the Hamptons team!
Cos · 23 June 2018
★★★★★ 5/5
GoogleExceptional service from start to finish from Diana and Emma in the lettings department. We have been letting various properties through Hamptons over the last 15 years and they have never failed to deliver outstanding service and very high quality tenants. Five stars not enough!!!!
David · 19 November 2024
Agent replied · 22 November 2024
Thank you for your review David. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe are deeply upset when our rental flat was damaged by a tenant. These things happen, but even worse was that the tenant tried to avoid responsibility and refused to reimburse us. The team from Hamptons at Dulwich we’re fully supportive throughout, helped reassure us that we were within our rights to request fair recompense and steered us through the Tenancy Deposit Scheme. We explained the situation to the TDS and they swiftly found in our favour and we were reimbursed from the deposit. It was very stressful, but the support and guidance of Hamptons was wonderful throughout. These things happen, it’s a great feeling when others help you sort them out. Thank you to all the staff at Dulwich.
Mike · 22 June 2022
Agent replied · 21 June 2024
Thank you for your review Mike. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleBig thank you to Jess, Mel and the team at Hamptons who were incredibly helpful and professional throughout our recent house purchase. Jess in particular kept us informed throughout the process which was very reassuring. We are now very happily in our new home.
Simon · 23 June 2019
Agent replied · 21 June 2024
Thank you for your review. We take customer service very seriously and are delighted to read that Jess, Mel and team provided you with a 5* service. It sounds like you are enjoying your new home and we hope you are happy there for many years to come! Thank you again.
★★★★★ 5/5
GoogleMoving my family to England from Australia was a huge undertaking and I relied heavily on real estate agents to find homes that met our very specific requirements. Mel from Hamptons did just that. She worked with us to give us options that completely matched our needs. She had great knowledge of the homes she showed us and remarkable local knowledge; able to give advice on local shopping, schools, entertainment and public transport, which benefitted us enormously! When we decided on a property Mel faced several obstacles in securing it for us, but worked tirelessly to see it through. When we arrived in London Mel was available to answer questions and make the move as seam-free as possible. We dealt with several agents from a variety of companies, but we very quickly realised that we only wanted to work with Mel. We cannot recommend her highly enough to anyone needing real estate help: her local experience, professionalim and genuine interest in supplying a high level of personal care is exceptional!
Alice · 24 June 2013
★★★★★ 5/5
GoogleWe purchased our property in August 2016 via Hamptons (our vendors agent). We were in an incredibly long and difficult chain with 7 properties involved and feel that without the team at Hamptons Dulwich's hard work and dedication to get us all to completion it would never of happened. We must particularly thank Hannah Scott for all her hard work, patience and chasing of numerous solicitors and agents; she really did go over and above for us all.
Tom · 23 June 2017
★★★★★ 5/5
GoogleHamptons helped us sell our mother's house in difficult circumstances and they were brilliant and sensitive throughout. Would recommend.
George · 25 July 2025
Agent replied · 23 September 2025
Thank you for choosing Hamptons to assist with selling your mother's house. We strive to provide excellent and compassionate service in all situations. We appreciate your recommendation and wish you all the best. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
Googleamzing sold my house quick
Lilly · 26 November 2025
Agent replied · 26 December 2025
"Thank you so much for the positive feedback! We're thrilled that we were able to help you sell your house quickly. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service, really responsive and helpful - Emma was great!
Mark · 6 April 2025
★★★★★ 5/5
GoogleWe had a brilliant experience with Emma when we got our rental. She was totally across the details, incredibly kind, and generous with her time. Anyone who is searching for a property would be lucky to meet her!
Fred · 8 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review Fred. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleHaving not had a great experience with a previous estate agent, as soon as I engaged with Hamptons I could feel the difference. Mel, Callum, Queenster and the whole team were highly professionally throughout, always available and responsive when needed and often going beyond the call of duty. When it came to the sale of my property, they knocked it out the park, securing me a strong sale in a difficult market. Thank you!! I would highly recommend them.
Sarah · 22 June 2020
Agent replied · 21 June 2024
Thanks so much for your review Sarah. It’s so important to us to do a good job for our clients and we really appreciate the feedback.
★★★★★ 5/5
GoogleI was recently the buyer of a house marketed by Hamptons. Hamptons (and particularly Callum, the negotiator) were professional and responsive throughout. They have also been excellent at following up on post-completion queries.
Tom · 23 June 2019
Agent replied · 21 June 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a positive experience with the team in Dulwich. We take great pride in our people and are thrilled to hear that Callum provided you with the relevant support. We hope you are enjoying your new home, thank you again!
★★★★★ 5/5
GoogleOur property had received no offers over a 10 month period when listed with a local agent.
We elected to move to Hamptons.
From the start of the process Hamptons were professional, considered and demonstrated knowledge of both the local area and then the wider London market to help us review and correctly price our flat.
As a consequence of this approach we had offers within weeks of listing with them.
During the sales process Hamptons again showed a professionalism and expertise in helping improve the offer originally made by our buyers - an offer that we eventually accepted.
Hamptons provided a first class service, which we believe they were able to deliver as a product of market leading experience and expertise in sales negotiation and pricing.
Nick · 23 June 2019
Agent replied · 21 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team in Dulwich had such a positive impact on your experience with us. It is wonderful to hear that through useful advice, knowledge and experience our team in Dulwich were the agents to successfully sell your property. We take great pride in our people and look forward to sharing this feedback with the team. Thank you again!
★★★★★ 5/5
GoogleThe team at Hamptons are really hard working, incredibly professional and on it! They did a brilliant job, Jess who took up the instruction gave us honest and realistic feedback about the house and was very knowledgeable about the market and the area. Callum who did nealy all the viewings was brilliant at communicating and feeding back to us about all the viewings very quickly. I highly recommend them without any doubt they are one of the best agents out there. Thank you for helping us sell our home!
Zoe · 23 June 2019
Agent replied · 21 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Jess and Callum had such a positive impact on your experience with us. It is particularly fantastic to hear that from start to finish Jess and Callum were able to offer you expert advice and a high level of communication to ensure a smooth transaction. We take great pride in our people and look forward to sharing your feedback with the team. Thank you again!
★★★★★ 5/5
GoogleCallum and the team at Hamptons were highly professional in all our dealings with them and helped our purchase go smoothly.
We love the house and it already feels like home!
Anna · 23 June 2019
Agent replied · 21 June 2024
Thank you for taking the time to leave us a review! We are delighted to recieve such positive feedback about the services we provided to you by our Dulwich branch and are pleased to hear you have settled in nicely. Thank you again for leaving us a review!
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