Trusted Agent profile · London
★★★★★
1,573 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX
Part of Hamptons, see every office.
Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,573 reviews on two platforms, including 182 Google reviews rated 4.7.
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Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotHamptons Reigate brilliant!
Hamptons Reigate have been brilliant. kept good communication and always happy to help.Donna was the lady dealing with us and she was so friendly.Would certainly recommend!
Thank you for leaving us a review. It is fantastic to receive such wonderful feedback about the Reigate team and in particular Donna. We look forward to sharing your review, thank you again.
5/5
TrustpilotNick is easy to work with
Nick is easy to work with, always professional and understanding while waiting for PCC approval with any work needed to the property.
5/5
TrustpilotGiving Harleigh Doherty in rentals an easy 5*…
Giving Harleigh Doherty an easy 5* review!Our rental had been very problematic and frustrating and when Harleigh took over the day to day management she used her plentiful supply of common sense as wellas backbone to deal with our tenant and make our lives much more peaceful. Harleigh’s speed of response is very impressive, she is extremely competent and at the same time a delight.
5/5
TrustpilotI have been renting with Hamptons for…4 yrs
I have been renting with Hamptons for over 4 yrs. In that time, I have dealt with Lucy the Property Manager many times. She is efficient and deals with any maintenance issues promptly and effectively. Great to be in such capable hands!
5/5
TrustpilotExcellent service!
Have moved into my new property in 2018. There were a few issues occured since then, but all of them have been fixed very quickly, my property manager Judy from Hamptons Berkshire managed all inquires very quick and well. Thank you for the great service, Judy!
5/5
TrustpilotTia Gooden - Property Manager
Outstanding communication skills, and thoroughly reliable with all issues and queries raised. Tia is unquestionably the ambassador Hamptons International would look to make all staff.
Thank you for leaving us a review, we have no doubt Tia will be thrilled to receive your feedback!
5/5
TrustpilotLucy Desborough at Hamptons is our…
Lucy Desborough at Hamptons is our managing agent and is a can do lady, whatever needs doing will be done almost immediately with minimum of fuss. Her efficiency is amazing as is her knowledge of properties.We also always have wonderful results with Holly Erarslan in lettings who really goes the extra mile, also with Elizabeth Kenefick end of Tenancy Team Manager. What a team, couldn’t manage without them.
5/5
TrustpilotExcellent professional service from…
Excellent professional service from Sharon and the letting teamSharon was always available and resolved questions quickly .Sharon is a credit to Hamptons
5/5
TrustpilotHamptons
My property has been managed by Hamptons for nearly 15 years and Annabel from the Islington office has been my property manager for a few years now. She is extremely organised and has handled numerous repairs and renovation projects for me, communicating well at all times. I would thoroughly recommend Hamptons on this basis. Living in Australia, it's reassuring to know that my property is in safe hands with Annabel.
5/5
TrustpilotA high quality professional service
Choosing an estate agent isn’t easy but we’re very pleased we went with Hamptons to sell our house. Martin and all the team really worked to understand the house and the sort of buyers that it would suit. They managed all the viewings very efficiently, gave us well-evidenced advice, and when we got an offer that we were happy to accept, they were very responsive in supporting us through every stage of the acceptance to exchange of contracts process.
1/5
TrustpilotFollowing my review of Hamptons Chelsea…
Following my review of Hamptons Chelsea and their senior head of sales Nick Hubner, I received a formulaic reply from Hamptons saying they were taking my comments seriously and would I email my details for them to contact me, which I did. Guess what? They never contacted me...Definitely very poor follow up and customers' service. Company to be avoided.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotMandy is a cooperative manager and a…
Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.
5/5
TrustpilotWe have used Hamptons for many years to…
We have used Hamptons for many years to manage a family letting and they have been consistently very good.Rebecca Hitchman has been an efficient, respectful and wonderfully pragmatic property manager for us as have the whole team led by Justin Partt.
5/5
TrustpilotQuality Letting Service
Have used Hamptons Lettings now for some time and the service has always been excellent from start to finish. Special thanks to Molly Cave-Browne-Cave for finding us tenants so quickly and also to Rebecca Hitchman for managing our properties post rental.
5/5
TrustpilotAlways helpful in providing suggestions and/or getting us the help we need
Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)
5/5
TrustpilotHe was really kind and helpful !!!!
5/5
TrustpilotHighly recommend
Mandy has been amazing at managing our property. I feel in very safe and capable hands. She is always very quick to help with any issues and is very good at communicating with me. I would recommend Hamptons as a letting agent.
5/5
TrustpilotBrilliant property manager
A big thanks to Greta Damidaviciue, our property manager at Hamptons. She's been amazing and quickly dealing with any problems we've had at our flat, which we rent out while living overseas. It's been a huge help this year when we've not been able to travel back to the UK.
5/5
TrustpilotPrompt notification of any problems…
Prompt notification of any problems with the property and swift remedial action taken. Friendly service from Jennifer Powell and her team
5/5
TrustpilotThey always found a solution to all…
They always found a solution to all problems! This time I would like to thank Max Barnes and the Hamptons workers for their hard work!
5/5
TrustpilotI rented from Hamptons for a year…
I rented from Hamptons for a year tenancy and it was very well managed from start to finish. Sandra McCrae and Pollyanna Colsell were very efficient and helpful throughout.
5/5
TrustpilotHamptons and Abi P - 10/10
We have had a great experience with Hamptons. Abi really paid attention to our requirements and found us a suitable property, the move into which, was managed seamlessly. Response and ANY communication within 10 mins, if not immediate, and all dealt with professionally. Night and day difference from any estate agent we have dealt with in the past. Definitely recommended.
5/5
TrustpilotAggie has been a tremendous help and…
Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! 🙏🏼🙌🏼😄
5/5
TrustpilotGreat service
Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.
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