Trusted Agent profile · London

Hamptons London reviews

4.3

★★★★★ Great

1,566 reviews across 2 platforms

Aldermary House, 15 Queen Street, London, EC4N 1TX

Part of Hamptons, see every office.

Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,566 reviews on two platforms, including 182 Google reviews rated 4.7.

Google logo

4.7 / 5

182

Reviews on Google

This office

Trustpilot logo

1,384

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service - fast, efficient and friendly. I would highly recommend using Hamptons!

Charlene · 13 June 2016

5/5

Trustpilot

Brilliant dynamic

Brilliant dynamic, energetic agent - refreshing

Stay · 2 November 2018

5/5

Google

Rating only, no written review.

Regina · 16 April 2025

Agent replied · 8 November 2024

Hi Regina, Thank you for taking the time to provide feedback.

5/5

Trustpilot

Friendly and professional rental service

Rating only, no written review.

Chloe · 2 July 2024

5/5

Trustpilot

Matilda is amazing and fast to respond.

Rating only, no written review.

Jacques · 19 April 2024

1/5

Google

Rating only, no written review.

Elle · 12 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to get in touch Elle. Please send your contact details to customercare@hamptons.co.uk so we can get back to you.

5/5

Trustpilot

Great company with a great service.

Rating only, no written review.

Billy-Jay · 8 December 2022

1/5

Trustpilot

Rude and incompetent

Rating only, no written review.

Ben · 2 November 2021

Agent replied · 10 June 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Always professional and helpful.

Rating only, no written review.

MR · 21 May 2021

1/5

Google

Rating only, no written review.

Alex · 13 June 2018

Agent replied · 11 June 2024

Dear Alex, thank you for taking your time to leave us your feedback. I am really sorry to see you only rated us one star. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com. Many Thanks.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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