Trusted Agent profile · London

Hamptons London reviews

4.3

★★★★★ Great

1,570 reviews across 2 platforms

Aldermary House, 15 Queen Street, London, EC4N 1TX

Part of Hamptons, see every office.

Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,570 reviews on two platforms, including 182 Google reviews rated 4.7.

Google logo

4.7 / 5

182

Reviews on Google

This office

Trustpilot logo

1,388

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Google · 16 March 2026

Agent replied · 16 April 2026

Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!

5/5

Trustpilot

Lucy Desborough manages my property…

Lucy Desborough manages my property very satisfactorily and I have no complaints. She is attentive and acts speedily.

Brian · 24 June 2021

5/5

Trustpilot

We have an extremely dedicated and…

We have an extremely dedicated and resourceful property manager who deals with all arising issues competently and promptly.

Melissa · 18 June 2021

4/5

Trustpilot

Expertise and Experience

Our property manager showed her experience and expertise to successfully navigate a difficult check out situation +++

Peter · 27 July 2021

5/5

Trustpilot

Friendly, and super helpful!

Friendly, organised and extremely helpful!

George · 7 February 2023

5/5

Trustpilot

Great help from Rebecca who sorted…

Great help from Rebecca who sorted everything really quickly and with excellent comms. Thanks!

Billy · 22 December 2021

4/5

Google

Hamptons International had been very helpful through out the years I have been with them and I wish to thank them for the services rendered.

TSE · 13 June 2018

4/5

Trustpilot

I have found Hamptons be extremely…

I have found Hamptons be extremely professional, in particular our primary contact, Grace McMahon has been kind, helpful and efficient.

Lola · 12 August 2020

4/5

Google

Brilliant communication and responsiveness across our property needs!PositiveResponsiveness, Professionalism

Pamella · 12 June 2022

5/5

Google

The City team have been responsible for managing my property for many years & have acted with professionalism throughout. Would definitely recommend their services.

Nita · 13 June 2017

5/5

Trustpilot

Letting review

We are so happy with the service from Hamptons. Friendly, efficient and professional.

Chelsea · 9 July 2021

5/5

Trustpilot

Always helpful

Great service, always responsive and helpful. Really appreciate having Hamptons manage our needs.

Stacey · 3 July 2021

5/5

Trustpilot

The service is excellent

The service is excellent, timely, easy to use and effective.

Ambrogio · 10 December 2021

5/5

Trustpilot

A Reliable and Professional Service

Have had very good communications and assistance from Hamptons throughout my tenancy

Gary · 14 July 2021

4/5

Trustpilot

Supernova - thank you 🙏

Efficient, responsive and pragmatism prevails with Mel, thanks for all your help

CKS-A · 24 June 2021

5/5

Trustpilot

Hamptons were excellent throughout the…

Hamptons were excellent throughout the process of purchasing our new home. They went above and beyond. Well done Heather.

Lysette · 25 March 2019

5/5

Trustpilot

Excellent advice throughout and a…

Excellent advice throughout and a delightful experience - highly recommended.

Angus · 14 September 2021

1/5

Trustpilot

Called twice to book a viewing even…

Called twice to book a viewing even emailed. No response. Not selling themselves really

Leanne · 7 August 2020

4/5

Trustpilot

Expensive but worth it

Expensive, but worth the price for hassle free property rental.

Rachel · 8 July 2021

4/5

Trustpilot

Hamptons Review

Service has been good despite COVID.Always polite and helpful .

Chris · 9 June 2021

4/5

Trustpilot

Enjoying the experience

Enjoying the experience, deals with matters effeciently. Happy customer

Rob · 15 July 2021

5/5

Trustpilot

Always prompt and helpful in managing…

Always prompt and helpful in managing my property

Munir · 11 July 2021

5/5

Trustpilot

Rebecca and Lesley are excellent and…

Rebecca and Lesley are excellent and very professional.

James · 21 May 2021

5/5

Google

This was my second sale with Hamptons and I will have no hesitation using them again.

Matthew · 13 June 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviewsLeave Hamptons a review

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