4/5
TrustpilotGreat service from Lettings manageress…
Great service from Lettings manageress in Stanmore office. One of a kind!
Trusted Agent profile · London
Hamptons London reviews
★★★★★
1,570 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX
Part of Hamptons, see every office.
Hamptons's office in London, at Aldermary House, is rated 4.3 out of 5 across 1,570 reviews on two platforms, including 182 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotReview
I have been a client of Hamptons for almost 20 years. During this period I have worked with numerous property managers. Joe however has been more helpful and more experienced.
5/5
TrustpilotOwen at Hamptons
Owen at Hamptons was consistently helpful and professional - he was a pleasure to work with in helping us move to our new home
5/5
TrustpilotEfficient and professional service with…
Efficient and professional service with special and considered attention to the requirement of tenants and landlord at all times
5/5
TrustpilotOverall we are happy
Very good at securing new tenantsEasy tp manage online account dashboardFlexible about which contractors to use for maintenance and repairsVery responsive to us an overseas client
5/5
TrustpilotI have been renting through Hamptons…
I have been renting through Hamptons and looked after beautifully by Melanie Hudson for 3 + years , I have always felt cared about and that is so important.
5/5
TrustpilotGreat service
I have been impressed with the quality of service and I would happily rent through Hamptons again. Their speed responding and sorting problems has made life so much easier.
5/5
TrustpilotGreat maintenance customer services I think…
Petrina has managed The property I rented for over two years, she has been a pleasure to deal with great customer service, keep hold of her Hamptons!
5/5
TrustpilotEnd of tenancy service
Excellent customer service from the deposit management team. Proactive, responsive and efficient.
5/5
TrustpilotAttentive and transparent…
Attentive service and transparent communication - handover in place if property manager is out of office for continuity.
5/5
GoogleHamptons have been letting agents for my two flats in the City of London for ten years. They have always been wonderfully reliable and efficient and a pleasure to work with. Recommended.
5/5
TrustpilotVery helpful and friendly experience…
Very helpful and friendly experience with the estate agent so far. Our property manager is always quick to respond when we have an issue too.
5/5
TrustpilotExcellent
Excellent professional service throughout
4/5
TrustpilotA positive experience with Hamptons
Hamptons have been consistently reliable in their communications with me as tenant, acting quickly to get any outstanding issues resolved. To date, a pleasant and efficient service.
1/5
TrustpilotDo not use Hamptons
Very disappointed in Hamptons office. We put an offer on a flat and paid a holding deposit, they still have not removed the flat from the market after two weeks.
5/5
TrustpilotRebecca Hitchman well done always on…
Rebecca Hitchman well done always on the ball with a very friendly caring professional manner. Great working with you.
5/5
TrustpilotEverything is great
Rating only, no written review.
Agent replied · 25 September 2026
Thank you for taking the time to leave a review. We are delighted to hear that everything is great and that you have had a positive experience with Hamptons. Your feedback is greatly appreciated. Thank you for choosing Hamptons.
5/5
TrustpilotThe check ups and speed of the issue…
The check ups and speed of the issue resolved- brilliant and a definite improvement from before
5/5
TrustpilotExcellent property manager
Very good help with our difficult tenant and excellent property management by Jocelyn
5/5
GoogleI requested and received a prompt, comprehensively researched market analysis and report particular to my property supported by evidence. Very professional, informative and pragmatic.PositiveResponsiveness, Professionalism
5/5
TrustpilotPrompt response & follow-up support
We appreciate the prompt response and the follow-up support received from our property manager, Mandy.
5/5
TrustpilotGreat service from Shardai at Hamptons
Great service from Shardai at Hamptons. Prompt and reliable, from a company that I’ve trusted to look after my property for some years now.
5/5
TrustpilotJocelyn, best at hamptons
Jocelyn! You are a star, hard working and deserve some holiday!
5/5
TrustpilotThe deposit manager
The deposit manager, Sandra, was quick and efficient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hamptons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
