Trusted Agent profile · London

haart London reviews

★★★★★ Good

1,927 reviews across 2 platforms

17 Clapham Common South Side, London, SW4 7AB

haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,927 reviews on two platforms, including 401 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

401

Reviews on Google

This office

Trustpilot logo

1,526

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service from Andreas -Manager at Haart Maidenhead

Andrea the Manager with super professional handling my rental property in Iver village. Very responsive, clear communication, detail oriented, went and above and beyond to help me out closing on critical open items required for the HMO license, regular follow up, valuable advices. He was able to get vacant rooms rented in short period of time. Highly recommend Andreas and his team for your rental opportunities. Thank you Andreas!!!

Salam · 8 January 2023

Agent replied · 19 June 2024

Dear Salam, Thank you very much for your kind review. Do not hesitate to contact us if you need any further assistance. Regards,Haart Maidenhead

5/5

Trustpilot

Anthony Turner is really lovely

Anthony Turner is really lovely, he was very respectful, happy and energetic. He was even lovely to our dog. I have all good things to say about haart in general. Keep up the good work guys you are all amazing and totally different to other estate agents.

Deborah · 28 June 2024

Agent replied · 28 August 2024

Dear Deborah thank you so much for this positive review for Antony. As someone who sits next to him every day you are completely right he is a very happy and energetic person! Have a lovely weekend, kind regards Lisa Thornton Branch Manager Lettings

1/5

Trustpilot

Honestly very poor

Honestly very poor. I was left without a toilet for 8 days! As a disabled person who can't do stairs i was told I'd just have to make do. Ive complained 5 times and each time is swept under the carpet. They do not acknowledged disabled people

Chris · 18 September 2026

5/5

Google

I recently had the pleasure of working with Titania from Haart Lettings, and I can't recommend her highly enough. From our first interaction, Titania was incredibly attentive, professional, and friendly. Throughout the entire process, she maintained clear and prompt communication, ensuring that everything went smoothly from start to finish.

Waihah · 18 May 2024

Agent replied · 15 June 2024

Good Afternoon Harley, Thank you for your lovely review for our Property Manager Titania Barrett. We hope you continue to use us again. Haart Clapham Common, Lettings Team

5/5

Google

After having been renting for 1.5 years through Haart, I can only applaud the property management service provided by Jennie (Clapham). From the start, as I was stressed by the move, Jennie went out of her way so that I could have access to the keys sooner than expected. At the slightest problem in the apartment, Jennie responded promptly, correctly advised and got out of her way to find solutions. When she returned from leave, for example, she took the initiative to come back to me to inquire about problems that arose and had been resolved during her absence. Renting through Haart is my 4th rental experience in London and by far the best. Thanks to Jennie/ After 1.5 years of renting through Haart, I can only applaud the property management service provided by Jennie (Clapham). From the start, stressed by the move, Jennie worked hard to ensure that I could have access to the keys earlier than expected. To the slightest problem in the apartment, Jennie responded promptly, provided accurate advice and worked hard to find solutions. When she returned from leave, for example, she took the initiative to come back to me to find out about problems that had arisen and been resolved during her absence. Haart is my 4th rental experience in London and is by far the best. Thanks to Jennie.

Aude · 16 June 2021

Agent replied · 15 June 2024

Hi Aude, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you and have a great weekend. Haart Property Management.

5/5

Trustpilot

I just wanted to thank the Haart team…

I just wanted to thank the Haart team in Grays, especially Rio-Marie for her help in the past few months with selling our house. Rio-Marie was extremely proactive and resourceful which made a real difference to the process. Her insight and expertise was invaluable in dealing with challenges along the way. Thank you again for all your efforts is was much appreciated.

Marcelo · 19 July 2023

Agent replied · 19 June 2024

Hi Marcelo,Thank you for taking the time out to leave a review regarding the service you received from Rio whilst selling your property. We are please to hear that she was able to be proactive and invaluable when dealing with challenges. We wish you all the best and please do not hesitate to contact us if we could be of any help in the future.Kind Regards,haart Grays

5/5

Trustpilot

Our home went up for sale with Haart…

Our home went up for sale with Haart and from the get go the experience itself was fab. We dealt with Matt from start to finish and he made me feel at ease and confident with the sale of our property. We had updates and were supported step by step within the process to sell our home. If/when it comes to buying or selling again I would feel comfortable with it being in the hands of Matt. His knowledge of the property market and the local area is great.

Lola · 22 May 2024

5/5

Trustpilot

Jack Foulkes makes Haart letting agency!

Jack Foulkes made the experience of renting my first property very easy. He contacted me every step of the way - even when there was staff illnesses and he had more than enough to complete without my many questions. I would recommend the service and agency especially jack to anyone that is looking to rent. Thank you again for making the experience simple & easy

L.P · 13 April 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

5/5

Trustpilot

Olivia was a great help when going…

Olivia was a great help when going though the process of buying. This lady was like a god send as done so much chasing for information and other things on my behalf. If it wasn't for her I belive my flat would have fallen though amd me and my kids would have lost our dream place. Would recommend Olivia to anyone going though the process of buying

Michael · 25 January 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

1/5

Trustpilot

Haart Slough have given us the worst…

Haart Slough have given us the worst experience and we was completely misled by this agency. My partner and I were dealing with Shannon and everything was going so well, after signing the contract and payment of deposit we were then told to pick up the keys from the property. We have got to the property and after asking questions about a section of the house that the house keeper was reluctant to show, we found out that the house keeper and his family live in the property! The signed agreement told us nothing about people living in the property we will be living in! There was no tennis net but we was promised a tennis court, camera system and many things promised have now been retrieved. The agent now has said they don’t manage the property after receiving thousands of pounds worth of deposit. We are extremely traumatised with this experience, we now are trying to find out what we can do as we do not feel safe living in the same property with a family we know nothing about.

Lady · 13 May 2024

5/5

Google

I’ve just moved into a new Haart property, Mai was incredibly helpful throughout the move. She offered us an additional viewing once we’d had our offer accepted and when our previous agency was slow with referencing she was all over it, making sure we got it over the line in time for our move in. I’d highly recommend the team at Haart.

Toby · 16 June 2023

Agent replied · 15 June 2024

Dear Toby, Thank you for your kind words about Mai and the process you experienced with her. Kind regards, haart Clapham Common

5/5

Trustpilot

I have sold a property with Haart…

I have sold a property with Haart ilford.Mostly, I dealt with Jagdeep Singh.He is a very helpful and respectful person.He helped me throughout the whole process, whether it was dealing with vendors viewings or solicitors. He made the whole experience very easy and smooth. Weldone to all the team at hearts ilford ,you are all very professional and hard working.

Nasar · 9 August 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with haart Ilford!

5/5

Google

Dayana has been really helpful!

Nicole · 16 November 2025

Agent replied · 16 April 2026

Thank you for your kind words Nicole, I am happy that you have had such a positive experience with Dayana Parra Parra and the team at the Haart Clapham Common Lettings Branch. Wishing you all the best!

5/5

Google

Mai, and the team at Haart, made the whole process of moving house so smooth and simple. Mai was quick to arrange viewings and did them in a safe manner. The communication was very good, Mai was responsive and managed the agreement between myself and the landlord well. Lastly the referencing, paperwork and move in were all above expectations. Great agency, would definitely go through the process with them again and recommend!

Everton · 16 June 2022

Agent replied · 15 June 2024

Dear Everton, thank you for feedback, we really appreciate it. We're thrilled to hear you had an excellent experience working with Mai. Best wishes Haart, Clapham Common.

5/5

Google

I cannot thank Mai enough - Searching for a rental in London is stressful at the best of times but at the moment it is chaos. Mai was honest but reassuring with our chances of securing the property. Since our offer has been accepted she has been going above and beyond to help us with the paper side of things. I would recommend Haart Clapham, and herself, to anyone looking to rent.

Caitlin · 16 June 2022

Agent replied · 15 June 2024

Dear Caitlin, Thank you for the kind words about Mai. It was a totally pleasure to help you with your property search and we wish you all the best in your new home. Kind Regards, haart - Clapham Common Lettings

5/5

Trustpilot

I would like to say a huge thank you to…

I would like to say a huge thank you to the Haart Clacton team in particular Sammy and Jason who were so supportive to me during the moving process. They went above and beyond expectations and helped me during a number of very stressful moments.Thank you so much for your kindness and all that you did for me.Much love alwaysMichelle xxxx

Michelle · 7 July 2023

Agent replied · 19 June 2024

Good Afternoon, Thank you for your 5* Review for Sammy & JasonLewis ForecastBranch PartnerClacton haart

1/5

Trustpilot

I had a very disappointing experience…

I had a very disappointing experience with Haart Estate Agents. Maintenance issues in the property were not handled properly or in a timely manner. I reported a serious problem with the bathroom, both the bathtub and the toilet were not flushing, multiple times via phone and email. Despite repeated follow-ups, it took over three months and the issue was still not resolved.

Jignesh · 6 May 2026

5/5

Trustpilot

Thank you Riaana Holden as we start a…

Thank you Riaana Holden as we start a new year,was stressed about house issue but you made it easy for me from the day we start viewing,i get updates everyday,she is professional,she explains well and understandable,waiting to my in,company needs such people who keep their promises to client.Thank you Clacton for such workers.

Thembekile · 9 January 2024

Agent replied · 19 June 2024

Good MorningThank you for your 5* Review for Rianna HoldenGabrielle WarnerBranch PartnerClacton haart Lettings

5/5

Trustpilot

Working with Heart Lettings

Working with Heart Lettings has been an good experience due to the good partnership provided by Victoria. I have been kept well informed and the process of finding a Tennant has been straight forward.I would to take this opportunity to thank Victoria for her hard work and guidance throughout the process and am very happy a tenant has been found.

Clair · 21 July 2023

Agent replied · 19 June 2024

Hi Clair,Thank you for your lovely review for Victoria, we are pleased that you have had a pleasant experience with us!Kind regards,Ellie-Marie BirdSenior Lettings Negotiatorhaart Lettings Colchester

5/5

Trustpilot

I would definitely recommend Haart…

I would definitely recommend Haart lettings in Wolverhampton. I had been in search of a new property for about 2 months and Lillie-May made the process really easy. I had been to about 15 viewings with other estate agents, but the first property Lillie-May showed me was absolutely beautiful. Lillie-May was great and kept me updated every step of the way.

Tazi · 23 June 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with haart Wolverhampton Lettings!

5/5

Trustpilot

One happy Client outstanding service…

As a landlord the team at Haart Leytonstone are totally professionals , especially Ulugbek who has very efficiently dealt with any issues queries problems etc from myself or my tenants may have raised , I have full confidence in them and highly recommend to anyone landlord or buyer-seller to utilise the myriad of skills and knowledge they have, For myself it’s a stress free letting thanks to them all

Mr · 21 September 2022

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with haart Leytonstone!

5/5

Google

Really great service and very quick and seamless. We were helped by Alex who was extremely helpful in aiding us in securing a lovely place! He was very friendly, very detailed in answering any questions I had about any issues and has been an amazing agent to work with during the whole move in process! Could not recommend him enough :)

Ashley · 16 June 2023

Agent replied · 15 June 2024

Hi Ashley, Thank you for your kind words, we're happy that Alex provided a great service to you securing your new home. We cannot thank you enough for choosing haart. Regards, haart Clapham Common

5/5

Trustpilot

I would like to thank Lisa Squibb …

I would like to thank Lisa Squibb from. The Dartford branch for her first class service, she is very polite and professional,Absolutely fantastic from start to finish. She was very quick to respond for any quries and arrange multiple viewing of the property.she made the moving process smooth.She truly is good at what she does, Thank you Lisa for helping us to move into our lovely new home.

Lopa · 10 October 2022

Agent replied · 19 June 2024

Dear Lopa, Thank you for taking the time to leave us a great review about your experience. We wish your the very best with your new home. Kind Regards, Lisa Squibb

1/5

Trustpilot

Haart Northampton. If you are a landlord avoid at all…

If you are a landlord avoid at all cost. The lettings team Mohammed and Leo at first informed they had found a couple with kids but they are lesbian. Confidentiality breach and did they want me to discriminate? I did not quite understand why l was being told this because whom people love or get in a relationship with is not my business.

Taps · 7 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart London

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Gold.

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