Trusted Agent profile

haart reviews

★★★★★ Excellent

713 reviews across 1 platform

49/50 Church Lane, London E11 1HE

haart's London office at 49/50 Church Lane is rated 4.9 out of 5 across 713 reviews on 1 platform, including 713 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

713

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

We’ve had the worst time over several years renting with Haart Estate agents Leytonstone Branch. We have had several property managers leave the company with no consistent property manager, we’ve experienced being ghosted, issues taking shockingly long to get resolved. We even had a break in to the property and the letting agents remained unhelpful even when we needed our front gate fixed during this emergency. As I write this, we have been waiting for our contract to be renewed for months even though our landlord has followed up and agreed to this. This estate agents has caused us so much stress and anxiety over the past couple of years, failing to do even the most basic of things and take accountability. I do not recommend that a Landlord rents their property via this letting agent or that any prospective tenants who what to rent do so via Haart Leytonstone Branch. The only positive has been that the Stratford Branch has been incredibly helpful, constantly stepping in to get things done almost every single time Leytonstone Branch has failed us, which is too often.

Siza · 16 November 2025

Agent replied · 16 April 2026

Thank you very much for taking the time to share your experience with us. We sincerely apologize for the challenges and difficulties you have faced, as this is certainly not the level of service we strive to provide to our valued customers. Your feedback is important to us, and we are committed to improving our services to ensure a better experience in the future.

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Outstanding experience with Haart Estate and Lettings Agents Leytonstone! I had an amazing experience finding my new flat with the help of Haart Leytonstone, and I can’t recommend them highly enough. From the very beginning, the team was professional, responsive, and genuinely committed to helping me find the right place. A special thank you to Tanya Halacheva, who went above and beyond throughout the entire process. She was incredibly patient, friendly, and knowledgeable, always quick to answer my questions, keep me updated, and make everything as smooth and stress-free as possible. Her dedication and positive attitude made all the difference! Thanks to Tanya and the Haart team, I’ve now settled into a lovely new home, and I couldn’t be happier. If you’re looking for a trustworthy and supportive lettings agent in Leytonstone, I wholeheartedly recommend Haart.

Bob · 16 November 2025

Agent replied · 16 April 2026

Dear Bob. Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received from me and my team in Leytonstone. Please don't hesitate to reach out to us if there's anything more we can do! All the best, Tanya

5/5

Google

My experience of working with Haart Leytonstone has been outstanding. The whole Haart team, and Konstantin in particular, have been professional, courteous and highly effective. Communication was clear and regular. The process of selling our house with Haart was stress free and I would recommend Haart, and our key point of contact Konstantin, who was a pleasure to work with.

Olivia · 9 April 2026

Agent replied · 16 April 2026

Dear Olivia, Thank you for your kind words. It’s great to hear that you had such a positive experience with Konstantin from Haart Leytonstone and that everything went smoothly. We are glad the communication and overall process met your expectations. Regards, Haart of Leytonstone team

5/5

Google

Huge thanks to Jumaane Brown who I dealt with in relation to a purchase. I went to a lot of viewings during my search for a property and he really stood out from the start. He was helpful, friendly and proactive. Nothing was ever too much trouble even when I had lots of questions as a nervous buyer! I was kept well informed throughout and all my interactions with him were really first class. A lovely guy and a credit to Haart.

Anne · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words and for sharing your experience with us. We're glad to hear that Jumaane provided such excellent service and made your property search a positive experience.

5/5

Google

I had an excellent experience with Haart in Leytonstone and would like to give special thanks to the Renting Manager, Tanya Halacheva, for her outstanding professionalism. Tanya was extremely attentive to my needs, patient, and very knowledgeable. She communicated clearly and promptly, guiding me through every step of the renting process and making everything smooth and stress-free. She is a true professional and it’s clear that she takes great pride in her work. I highly recommend this agency, especially if you have the chance to work with Tanya. Her dedication and reliability truly make a difference!

Andreea · 16 August 2025

Agent replied · 16 April 2026

Hi Andreea. Thank you so much for your kind words and positive feedback! Your recognition means a lot to me and will surely motivate me and the entire team to continue delivering exceptional service. Kind regards, Tanya Halacheva haart Leytonstone

5/5

Google

We had Tanya Halacheva as our estate agent, she was amazing at helping us find an amazing new home at very short notice. She understood our desperate situation and made it happen. There was regular communication and updates and replied to our queries every step of the way. We would definitely recommend Tanya. You can rely on her to help you as best she can.

Christina · 16 October 2025

Agent replied · 16 April 2026

Dear Christina. Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received. Please don't hesitate to reach out to us if there's anything more we can do! All the best, Tanya

4/5

Google

I recently had the opportunity to view the property with Nadia. I was very impressed with her professionalism and knowledge throughout the process. Nadia was punctual, well-prepared, and very knowledgeable about the property. She was able to answer all of my questions in a clear and concise manner, and she was very patient with me as I asked a lot of questions. I also appreciated Nadia's friendly and approachable demeanor. She made me feel comfortable and welcome throughout the viewing.

TARIKUL · 16 April 2025

Agent replied · 16 April 2026

Hi Tarikul, Thank you so much for your kind words and positive feedback! Your recognition means a lot to us and will surely motivate Nadia and the entire team to continue delivering exceptional service. Kind regards, haart Lettings Leytonstone

5/5

Google

I had an outstanding experience with Haart Leytonstone, thanks to the exceptional service provided by Maureen and Riana. From start to finish, they went above and beyond to ensure the process was seamless and stress-free. Their professionalism and personal approach truly set them apart, they took the time to understand my needs and kept me informed every step of the way. Maureen and Riana were always responsive, patient, and willing to answer any questions I had, which made me feel supported and valued throughout. Their expertise and dedication were evident, and it was clear they genuinely cared about helping me find my dream home. If you’re looking for agents who are both personable and professional, I highly recommend Maureen and Riana at Haart Leytonstone. Thank you both for making this experience so positive!

Catherine · 16 April 2025

Agent replied · 11 December 2024

Thank you so much for such a lovely review. We are at the beginning of your journey and we will be with you every step of the way.

5/5

Google

Tanya from Haart Leytonstone has been incredibly helpful and professional. She took the time to clearly explain the entire letting process and supported me in taking the first steps towards renting out my property. When I’m ready, I will definitely rent my flat through Haart Leytonstone, I feel confident and well-informed thanks to Tanya’s guidance. Highly recommended for anyone looking for trustworthy and knowledgeable letting agents!

Wioletta · 10 August 2025

Agent replied · 9 September 2025

Dear Wioletta, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received from haart Leytonstone. Please don't hesitate to reach out to us if there's anything more we can do! All the best, Tanya

5/5

Google

Nadia is the best! From start to finish, she is there to support everything you need. She made the renting experience easy and helpful. Nadia walks through the homes as if she was going to live there with her family. She helps spot any issues or concerns that may go overlooked. You will get the best customer service experience with Nadia, easy choice. Thank you Nadia for making our life easy...

Samantha · 16 April 2025

Agent replied · 24 October 2024

Dear Samantha, Thank you so much for your kind words and positive feedback! We are thrilled to hear that Nadia provided you with excellent service and made your experience with us a pleasant one. We take great pride in our team’s professionalism and dedication to our clients. Your recognition means a lot to us and will surely motivate Nadia and the entire team to continue delivering exceptional service. Kind regards, haart Lettings Leytonstone

5/5

Google

My partner and I had the best experience working with Nadia from Haart. It was a very professional but also very human and very kind experience. The process felt quick, easy and we basically chose the property also based on how well we worked with the person who showed it to us and spoke to us throughout the process. Big shout out to Nadia Begum and Haart Leytonstone. Recommend!

Chloé · 16 April 2025

Agent replied · 8 November 2024

Dear Chloe, Thank you so much for your kind words and positive feedback! Your recognition means a lot to us and will surely motivate Nadia and the entire team to continue delivering exceptional service. Kind regards, haart Lettings Leytonstone

5/5

Google

Edit: After having a great experience purchasing through Haart a few years ago, I decided to use them when it came to selling and was not disappointed! Riana was excellent during the whole process, especially communication and availability. Thanks again Haart! Original: The guys at haart Leytonstone were great when I was buying my first home, really helpful and responsive during the whole process. Thanks a lot Sanjiv and Muhammed!

Richard · 24 February 2025

Agent replied · 15 June 2024

Hi Richard, Thank you for taking time to leave this 5* Review. We're very happy that you were satisfied with our services. Kind regards, Sanjiv - haart Leytonstone

5/5

Google

We recently purchased through Haart. Riana Begum was communicative, friendly and professional from start to finish. She clearly knows her trade very well. Riana showed that she cared about the buyer and not just the seller. After the sale was complete and we had some niggling issues, she continued to support us. We would consider selling with Haart in the future.

Amy · 11 May 2025

Agent replied · 26 May 2025

Dear Amy, Thank you so much for your kind words and thoughtful review! We're delighted to hear about your positive experience with Haart and especially with Riana Begum. Riana takes great pride in delivering excellent service, and it's wonderful to know she made you feel supported every step of the way, even after completion. We truly appreciate your trust in us, and we’d be honoured to assist you again in the future, whether buying or selling. Wishing you all the best in your new home! haart of Leytonstone

5/5

Google

Brilliant process in lettings from start to finish. Ulugbek, the Branch Manager, has been exceptional throughout my entire tenancy. From the initial viewing with the team to the finalization of the lease, his professionalism and dedication were evident. He ensured that every step of the process was smooth, communicative and stress-free. Ulugbek was always available to answer any questions and provide timely updates. His friendly and approachable nature made the experience even more pleasant. I highly recommend Ulugbek and his team for anyone looking for reliable and outstanding estate agent services.

Amina · 26 July 2024

Agent replied · 25 August 2024

Hello Amina, Thank you very much for your great feedback. We are delighted to hear that our lettings manager Ulugbek has provided you with excellent service, in haart Leytonstone Lettings we always strive to provide 5 star customer service and we are pleased to see your positive experience with us. Kind Regards, haart Leytonstone Lettings.

5/5

Google

Massive thanks to Tanya Halacheva for helping me with my property, she is an exceptional individual and goes the extra mile when it comes to customer care, she is totally committed to her work, always maintains professionalism with fantastic communication skills, all together made my customer experience journey a joy! Thanks Tanya.

Shokot · 16 July 2025

Agent replied · 16 April 2026

Dear, Mr Ali. Thank you so much for your kind words. I am truly glad to hear that you're happy with my services :). Its been a pleasure working with you, and i appreciate the positive and respectful relationship we've build. I'll continue to do my best to meet your expectations and take good care of the property. Best regards, Tanya Halacheva

5/5

Google

Nadia is the nicest and most competent housing agent I’ve talked to. I’ve been so busy and stressed over the past few weeks with viewings and contacting people, and Nadia was always quick to correspond and give me the information I needed. I could tell she was looking out for me as a potential tenant. Her viewings were both cordial and helpful. I’m so thankful to have talked to an agent like her!

Woogie · 24 September 2024

Agent replied · 24 October 2024

Dear Woogie, Thank you so much for your kind words and positive feedback! We are thrilled to hear that Nadia provided you with excellent service and made your experience with us a pleasant one. We take great pride in our team’s professionalism and dedication to our clients. Your recognition means a lot to us and will surely motivate Nadia and the entire team to continue delivering exceptional service. Kind regards, haart Lettings Leytonstone

5/5

Google

I had very good experience with haart Leytonstone, thank you to Tanya. She was very helpful and kind. She has exceptional market knowledge, outstanding communication, genuine care and support. She is professional and reliable. I highly recommend her. Many thanks for your help.

Pavlina · 16 September 2025

Agent replied · 16 April 2026

Dear Pavlina. Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received. Please don't hesitate to reach out to us if there's anything more we can do! All the best, Tanya

5/5

Google

Tanya is the best person for finding property for what you are looking for! I recommend her a lot and thanks yo her I find best option on the market for me. She is dedicated, calm and problem solving oriented person!

Vladimir · 16 August 2025

Agent replied · 16 April 2026

Hi Vladimir. Thank you so much for your kind words and positive feedback! Your recognition means a lot to us and will surely motivate me and the entire team to continue delivering exceptional service. Kind regards, Tanya haart Lettings Leytonstone

1/5

Google

Our experience with this agency has been extremely disappointing. Communication is poor, issues take far too long to be resolved, and there’s a real lack of accountability from the property management team. We’ve had to chase repeatedly for basic maintenance and have often been met with slow or dismissive responses. For the amount of rent paid, the level of service is shockingly low. Would not recommend renting through them until they make serious improvements to how they treat tenants.

Vanessa · 16 November 2025

Agent replied · 16 April 2026

Thank you for sharing your feedback with us. We're truly sorry to hear about your experience and assure you that this is not the level of service we strive to provide.

5/5

Google

Tanya is easily the best letting agent I have dealt with. She responds quickly and takes the stress out of the whole process, and overall goes above and beyond. I will never stop recommending her to people.

Slavena · 16 September 2025

Agent replied · 16 April 2026

Dear Slavena. Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received. Please don't hesitate to reach out to us if there's anything more we can do! All the best, Tanya

5/5

Google

We would like to extend heart felt thanks to our agent Tanya Halacheva. She found us a great flat on very short notice, understood our desperate situation and ensured we got everything done properly as soon as possible. She was regularly in communication, and replied to our questions every step of the way. Rest assured, you can rely on her to help you as best she can in your journey to find a roof over the heads of you and your family.

Jegaroben · 16 October 2025

Agent replied · 16 April 2026

Thank you, Jegaroben for your kind words. Its important to us, to know that our costumer are happy with our services and happy with their new home. Tanya haart Leytonstone

5/5

Google

I was interested in one of the properties for rent at Haart so I made an online enquiry to book a viewing day; a few minutes later I've got a call from Leticia helping me out with all my questions and booking a day with me to see the property. Leticia has been very attentive and professional through all the process; it's so nice to find people like her in such a stressful time.

Maria · 17 March 2024

Agent replied · 15 June 2024

Thank you Maria and Riley for your wonderful review. It was a pleasure meeting both of you and congratulations with your offer being accepted. All the best to both and be happy in your new home. kind Regards. Leticia Romero @ haart Leytonstone lettings.

5/5

Google

Haart Leytonstone has been a fantastic agency to work with, particularly Tanya Halacheva. She has been highly professional and successfully rented our flat quickly and smoothly.

Sem · 16 November 2025

Agent replied · 16 April 2026

Hello, Miss Sen Shimwell. Thank you so much for your kind words and positive feedback! Your recognition means a lot to us and will surely motivate me and the entire team to continue delivering exceptional service. Kind regards, Tanya Halacheva haart Lettings Leytonstone

5/5

Google

Nadia was always available to answer my questions and kept me informed every step of the way. It was great knowing I could rely on you for timely updates. I can’t thank you enough for how helpful you’ve been. You made sure I was …

Mihaela · 16 April 2025

Agent replied · 24 October 2024

Dear Mihaela, Thank you so much for your kind words and positive feedback! We are thrilled to … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart

How many reviews does haart have?

haart's London office has 713 reviews across 1 platform: 713 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.9 out of 5 across all 713 reviews, and 4.9 out of 5 on Google from 713 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Platinum.

Where is haart's London office?

haart, 49/50 Church Lane, London E11 1HE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.