Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleHaart have managed a small flat for us for a number of years, and on the whole, their letting service has been very good. Different services are managed by separate functions within the Group, and this can sometimes lead to mixed messages …
Jon · 13 May 2025
Agent replied · 13 April 2026
Thank you for your review! We are always looking for feedback from our clients. haart Property Management
★★★★★ 5/5
GoogleZed is by far the most helpful agent i have spoken to. I haven't rented my property before so everything seemed very confusing to me but with Zeds help i am now able to understand the process. I highly recommend giving Zed a call if you require help with anything property related.
Jawad · 17 March 2021
Agent replied
Hi Jawad, thank you so much for your lovely review.
haart lettings, Wimbledon
★★★★★ 5/5
GoogleThank you to Haart and Perdita for all their hard work! Amazing service, friendly staff - would very much recommend Haart to anyone.
Anna · 30 November 2025
Agent replied · 30 December 2025
Thank you for your lovely review. Kind Regards haart Property Management
★★★★★ 4/5
GoogleWe had a good experience with Haart during the agreement process and were very happy especially by the agent Emily S. who has been extremely helpful and accommodating since we were not yet living in the UK while applying for a house.
During our tenancy we reported issues and were very unhappy with the work of the initial property manager who ignored us and simply did not do their job. After a few months we have changed property manager and our property has been managed by Callum who has been extremely competent, very professional and responsive and overall a very nice person to deal with.
Bastien · 16 July 2023
Agent replied · 30 July 2023
Dear Bastien, thank you for your wonderful feedback and kind words. Kind regards, haart Wimbledon Lettings
★★★★★ 5/5
GoogleArslan was very personable and knowledgable about the local area. He answered all our questions. He had a good sense of humour and didn’t pressurise us at all about making an offer on the spot.
Russell · 1 April 2023
Agent replied · 30 July 2023
Thank you for the 5 stars!
haart lettings, Wimbledon
★★★★★ 5/5
GoogleI dealt with Emily Shakesby in the Wimbledon branch and she was brilliant from the beginning. I really feel like she took the time to listen to what we were searching for. Thank you Emily for all of your help.PositiveQuality, Professionalism
Meena · 27 August 2022
Agent replied · 30 July 2023
Dear Meena, thank you for your lovely feedback with our Wimbledon Lettings Team - haart lettings, Wimbledon
★★★★★ 5/5
GoogleWe have been using Heart for many years now. More recently Aliya has been acting as the property manager and we have been very happy with the service. Good organisation and communication has ensured that the property is well cared for, making it easy for us as landlords.
Max · 27 August 2021
Agent replied
Thank you for your lovely review . Kind Regards Aliya Charnley PM Wimbledon
★★★★★ 5/5
GoogleI had a few issues which were quickly addressed and resolved by a lovely lady by the name of Perdi
Lesley · 16 December 2025
Agent replied · 30 December 2025
Thank you for your lovely words! haart property management
★★★★★ 5/5
GoogleBradley was very nice and helpful. Couldn't expect better service. Thank you, Bradley!
Paulina · 5 August 2024
Agent replied · 26 August 2024
Thank you for the positive review!
haart lettings, Wimbledon
★★★★★ 5/5
GoogleAliya Charnley was extremely professional in dealing with all my queries and was always willing to go the extra mile to help me. I would not hesitate to recommend her to all my friends who are looking for accommodation. She is a credit to haart letting. Thank you Aliya .
Luke · 5 March 2021
Agent replied
Dear Luke , thank you so much for your review. I really appreciate it . Kind Regards PM Aliya Charnley Wimbledon
★★★★★ 5/5
GoogleMy partner and I recently moved to Wimbledon and found the experience of letting through Haart extremely easy and simple. Ricardo was our main point of contact and was a pleasure to deal with. Very warm, friendly and efficient, I would recommend him and Haart to Wimbledon to anyone looking to rent in the are.
Steph · 8 July 2019
Agent replied
Dear Stephanie Dawson, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Wimbledon (Lettings)
★★★★★ 5/5
GoogleHighly recommended. Friendly and efficient team. Special thanks to Rhiannon who provides a first class, attentive and personal service. She goes over and above to help. The world needs more people like her. A credit to the organisation.PositiveResponsiveness, Quality, Professionalism
Caroline · 27 August 2022
Agent replied
Thank you for your kind feedback, Caroline. Kind regards, haart Wimbledon Lettings
★★★★★ 5/5
GoogleIt was a smooth experience as it was my first time! Abdul was great, made the whole process a-lot easier than I thought.
S · 11 January 2024
Agent replied · 10 January 2025
Thank you for the positive review!
haart lettings, Wimbledon
★★★★★ 5/5
GoogleAliya is a pleasure to work with. She is always extremely helpful, honest and reliable. Aliya gets back to me promptly and is highly professional in her approach. I would be happy to recommend Aliya to anyone looking for assistance in the letting/renting sector.PositiveResponsiveness, Quality, Professionalism, Value
Alice · 27 August 2021
Agent replied · 30 July 2023
Dear Alice,
Thank you for your kind words
Team Wimbledon
★★★★★ 5/5
GoogleI have used Haart to let my property for 6 years, I always find them to be professional. Recently Aliya Charnley has been my property manager and I would like to say a special thank you to her for her ongoing efficiency, coordination and prompt responses.PositiveResponsiveness, Professionalism
Hannah · 27 August 2021
Agent replied
Dear Hannah, thank you for your review! Lovely to hear how happy you have been with our service.
haart lettings, Wimbledon
★★★★★ 5/5
GoogleI spoke to Aliya Charnley, the Property Manager of Wimbledon on the phone a couple days ago, she was very polite and helpful. She answered all my questions about replacing an appliance, it is always lovely speaking to her and is what I call service.PositiveResponsiveness, Quality, Professionalism
Alexander · 27 August 2021
Agent replied
Dear Alex, thank you for your review. Regards PM Wimbledon
★★★★★ 5/5
GoogleWe wanted to express our heartfelt thanks for Haart's excellent letting agent service in helping me and my wife settle into our new community and find a suitable home. As new emigrants from Hong Kong, Miss Hosanna Daniel's support has made a significant difference. We'll gladly recommend her and her company to everyone.
Chun · 17 November 2024
Agent replied · 8 December 2024
Thank you for your kind words. haart property management
★★★★★ 5/5
GoogleI spoke to Aliya about a repair, her bubbly voice and kind nature immediately put me at ease. Aliya's words were 'we have a duty of care to our customers and your welfare is my primary concern' and then proceeded to get my boiler repair dealt with.
Tristan · 21 May 2021
Agent replied · 30 July 2023
Thank you for this lovely review , Kind Regards Aliya
★★★★★ 5/5
GoogleI have been making some enquiries with haart and have spoken with Perdita who I found to be super helpful. She was able to answer all of my questions and was extremely friendly . Would recommend
Lindsey · 13 June 2025
Agent replied · 13 April 2026
Thank you for the 5 stars! haart Sutton property management.
★★★★★ 5/5
GoogleI reported a maintenance issue which Amanda was able to resolve over the phone with the tenant. It is wonderful to have a knowledgable property manager who was able to assist my tenant and sort the issue in such a timely manner. Excellent service Amanda.
Sheila · 21 September 2021
Agent replied
Thank you Shelia for your kind words. haart Lettings.
★★★★★ 5/5
GoogleI have been dealing with Carlissa John in the property maintenance team who was extremely helpful. Definitely will be recommending haart and Carlissa moving forward!
Chris · 2 October 2025
Agent replied · 30 December 2025
Thank you for your five star review. haart property management
★★★★★ 5/5
GoogleI recently called and enquired about a few things with haart Wimbledon and would like to say Abdul was great and very helpful. Really took care of me and provided great service
Shahzadi · 2 March 2023
Agent replied · 30 July 2023
Hi Shahzadi,
Thank you for your positive feedback!
haart lettings, Wimbledon
★★★★★ 5/5
GoogleIt was a smooth experience as it was my first time! Abdul was great, made the whole process a-lot easier than I thought.
Sheharyaar · 26 October 2023
Agent replied · 24 March 2024
Thank you for the positive review!
haart lettings, Wimbledon
★★★★★ 5/5
GoogleWorking with Bradley Hearse was an absolute delight, he facilitated our viewing and offer quickly. He is very efficient in his job. :)
Amor · 12 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.